Wow!!!!! i dont even knopw where to begin. ill start by saying the most unprofessional, combative staff ive ever encountered. Dirty, dirty, dirty flithy carpets with stains. We had to spray the hallways ourselves because of an unexplained odor. We even bought our own sheets!! Believe me when i tell you if you are considering this "hotel", you would be more comfortable sleeping in your car and bathing at a truck stop.....do yourself a favor.. and stay somewhere else.
Tried to let the area manager know and wouldnt you know it, she never returned the call. We really didnt expect anything more from this company.
- Official Description (provided by the hotel):
- WoodSpring Suites Waco is a new kind of extend-stay hotel. Our hotels are comfortable, our rooms are well-priced, and our customer service makes every guest feel welcome. Kitchens in every room. If you need a hotel for a few nights, a week, or longer - you'll save more money the longer you stay with us. Free wi-fi and access to guest laundry and vending help you relax while away from home. WoodSpring Suites. It's Simple. Done Better. Limited front desk hours - use a courtesy phone in the lobby or guest room for 24/7 guest support (including check-in) from our friendly staff. Extended stay hotels are different in amenities from traditional hotels. - Front desk opened and staffed Mon. - Fri. 9:00 AM - 8:00 PM | Sat. 10:00 AM - 4:00 PM | Sun. 3:00 PM - 8:00 PM - Pet-friendly Hotel - Daily housekeeping included in nightly rate. - Private bathroom in each suite (ADA and ADA w/ Roll-In shower available). - Guests can book by the night. Weekly and extended stay rates also available. ... more less
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