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Hilton Waco
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Reviews (867)
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771 - 776 of 867 reviews
Reviewed 30 September 2012

Great location as its near Baylor and is on the shuttle route to the football stadium. Free self parking is a plus. But rates are higher than I'd expect for a property of this quality. But overall it's my choice when I go to Waco.

  • Stayed: September 2012
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Thank David C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MJMahoney, Manager at Hilton Waco, responded to this reviewResponded 2 October 2012

Good day -

Thank you very much for the great comments regarding your recent stay with us here at the Hilton Waco! We are thrilled to hear that you had enjoyed your stay with us! We hope to see you again soon for another Baylor game!

Regards,

-Mike Mahoney

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 September 2012 via mobile

Was really glad to find out that the convention center was right next door and could easily walk back and forth. I had a non smoking king room on the 7th floor. Room was clean but did show some wear and tear. Overall a good experience.

  • Stayed: September 2012
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Thank ironsteph
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MJMahoney, Manager at Hilton Waco, responded to this reviewResponded 13 September 2012

Good day -

Thank you very much for the kind comments regarding your recent stay with us here at the Hilton Waco! We are happy to hear that you had enjoyed your stay! As it relates to the wear and tear of your guest room, we make every attempt to have our maintenance team go over the rooms on a consistent schedule. I will ensure this is communicated with them.

Thank you again for your time and we hope to see you back in Waco soon!

Regards,

-Mike Mahoney

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Reviewed 7 September 2012

FOH service was great and attentive. Room was clean and comfy. You can tell the ammenities were recently updated. AC was cold but quiet. Stayed on third floor with a great view. Nice park right across the street and the hotel is centered around a group of great restaurants within walking distance.
Front desk was knowledgeable and helpful in all areas

  • Stayed: September 2012, travelled with friends
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Thank Wilfred M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MJMahoney, Manager at Hilton Waco, responded to this reviewResponded 10 September 2012

Good day -

Thank you very much for the kind comments regarding your recent stay with us here at the Hilton Waco! We are very happy to hear that you had enjoyed your stay and found the staff to be friendly and accommodating!

We look forward to your return to Waco!

Regards,

-Mike Mahoney

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 September 2012

Enjoyed the location of this hotel, and the restaurant and bar were great, however, I do think their calamari was a bit too salty. The room was clean, the staff was extremely friendly, and parking was a breeze. Will definately be back!

  • Stayed: August 2012, travelled on business
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Thank josh t
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MJMahoney, Manager at Hilton Waco, responded to this reviewResponded 7 September 2012

Good day -

Thank you very much for the kind comments regarding your recent stay with us here at the Hilton Waco. We are thrilled to hear you had enjoyed your stay with us! I will be certain to pass on the information about the calamari to our chef - we always strive for consistency!

Thank you again for your comments and we hope to see you back in Waco soon!

Regards,

-Mike Mahoney

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 September 2012

I have stayed at this hotel several times and generally been satisfied,but my recent stay was on weekend when the local Baylor University was playing its season opener home football game and the hotel was obviously fully booked and there were problems. Check-in was delayed. Our room was only supplied with one towel and no morning papers were available by time I awoke around 9 am. My guess is that this hotel is fully booked every weekend that the Baylor football team is home in the fall, so it is a bit mystifying that this hotel was seemingly unprepared.

Room Tip: Rooms on the north side of the hotel have a better view of the Brazos river.
  • Stayed: September 2012, travelled with family
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1  Thank Jrbolster
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MJMahoney, Manager at Hilton Waco, responded to this reviewResponded 7 September 2012

Good day,

Thank you for your comments regarding your recent stay with us here at the Hilton Waco!

I am disappointed to hear that your stay was not of the level of your previous stays. We absolutely strive for consistency no matter what our level of occupancy is. During football season we do send emails to our guests that could be affected by the team's late check out. I certainly apologize if this had not been communicated to you. Also, we order a limited number of newspapers due to Hilton's new "Digital Newspaper" that is available on our complimentary wireless connection.

I will certainly take your comments and use them as a training tool so we can improve on all areas! Thank you again for your time.

Regards,

-Mike Mahoney

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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