My wife and I were going to the Dallas area to tend to business. We did not make reservations because we were not sure how far or where we would choose to stop. We stopped in Waxahachie, Tx at the Sleep Inn. The girl at the front desk told us that she only had 1 smoking room. We don't smoke and hate the odor of a smoking room, but were so tired and needed to get some rest and sleep we accepted the room.
They were having a Wedding Party at the hotel and the room next to us was full of teenage girls in the hyper party mode. They were making a lot of noise in the room and hallway along with running in and out of the room slamming the door. Our past experiance staying at a hotel next to teenagers in party mode, we knew if we were going to get any rest at all it would have to be at another hotel. There were no other rooms they could move us to.
The front dest clerk told me that I had to pay full price for the room anyway. I told her that when customers have to check out due to problems out of their control, you do not charge them for it. The room was clean. All we did was sit on couch watching TV over the noise next door.
I emailed the Manager Raj Bhakta and she does not even respond.
Choice Hotel.... Phooey, They don't even care enouph to answer an email.
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