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Days Inn & Suites Webster NASA-Clear Lake-Houston
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Reviews (377)
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All reviewsindoor poolroom was cleancontinental breakfastsame rategreat customer servicespace centerwould stay here againenjoyed my stayconvenient locationkemah boardwalkdevonnasadevinhoustonaccommodationsmallcruise
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Reviewed 29 June 2014

  • Stayed: June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Review collected in partnership with Days Inn
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Reviewed 27 June 2014

  • Stayed: June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Days Inn
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Reviewed 21 June 2014

We stayed at this hotel while visiting family in the area. It is centrally located too all the shops and restaurnats and is near all the major highways. The room was very clean and spacious, but the best part was the front desk customer service. Deven was on duty most of our stay and couldn't have been more accomdating, professional and friendly. We came in during a busy time of the day and were a bit early so our room had to be finalized (by the way, he managed to put us in an available suite for the same rate - which he did without us even asking). While we waited for the room to be finished (about 10 minutes) Deven expertly managed other customers while keeping us aprised of the status. At one point, when he had 15 seconds, he ran over with bottled water and cookies. What a great touch!! During our stay each time we walked by the desk he asked how we were doing and if all was ok with the room. He gave us good advice on some local restaurants and let us know tat if we needed any information or reccomendations in the area that we would gladly help. We will definitely stay here again on our next visit.

Room Tip: Do your research on expedie, hotels.com, etc and then call the hotel directly and quote them the rate to see if they will match (or give a better deal). The hotel wins because they don't need to pay the fee to the 3rd party site and you win because the hotel will appreciate that and maybe pass their savings on to you in a room upgrade, etc.
  • Stayed: June 2014, travelled with family
    • Value
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Thank marcb134
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 June 2014

Hotel rep on the phone -extremely nice &helpful. What a shock when we stayed in 2 rooms. I'm fine with outdated fixtures and appliances, but broken toilet handle, thread bare and stained towels - not fine. Problems the 1st day when I gave them our used towels and they claimed I used them to clean a mess - not true. And on the 2nd day, I was accused of harboring a pet per housekeeping. We had no pets and they demanded to check on my 2nd room without giving my son & his wife a chance to get out of bed - just walked in on them! There was no pet. Later hotel said they misunderstood housekeeping that 'dog' sounds like ' doorstop' (which was broken). I'll never stay there again. I've never been treated so disrespectfully.

Room Tip: stay away!
  • Stayed: June 2014, travelled with family
    • Value
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2  Thank s f
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 June 2014

  • Stayed: June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Days Inn
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
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