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“Great family experience!”

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Staybridge Suites Houston / NASA - Clear Lake
Ranked #1 of 17 Hotels in Webster
Certificate of Excellence
Reviewed 22 July 2013

This Staybridge definitely lived up to the other excellent reviews. It was very clean and well maintained. All staff were extremely friendly and went out of their way to serve all the guests. The evening receptions were quite wonderful, and the lady who ran it was so really amazing. I don't know what you are paying her, but I bet she deserves a raise! The breakfast was always more than the usual continental breakfast and very tasty. The rooms were large, the bathrooms were clean and large also. The kitchen was well stocked and a joy to use.
There was pop always available, and the cookies in the evening were great. Who doesn't love warm chocolate chip cookies!
I really only have 2 complaints, and they are minor. The first was the pool area. It is the only area in which smoking is acceptable and was largely inhabited all day and evening by guests who were living at the hotel on extended stays. So if you wanted to use the pool area, which was really nice, you had to constantly be around smoke.
The other problem we ran into was the theater room. This room looked really cool with soft comfortable seating and a big screen. We really wanted to use it, but the four nights we stayed at the hotel a guest appeared to "reserve" it by putting their personal pillows and blankets in it for the day until they were ready to use it. We never got the chance because it seemed to always be in use.
I would highly recommend this hotel, it is worth every penny!

  • Stayed: July 2013, travelled with family
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2  Thank tas5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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204 - 210 of 311 reviews

Reviewed 18 July 2013

Nice stay so far...rooms are your typical Staybridge Suite and well taken care of...Very Quiet on the first floor. The evening tues - thurs meals are well done and Ice Cold Beer and fair wine - nice lobby ,gym and pool area .
The morning offerings have been sort of strange this week ....the woman in the kitchen has had many problems this week ( said oven was broken one day , breakfast bar was a disaster! Today she said the lights were turned off due to the fact the office turns them on ! 630am and it was pitch black ..) breakfast needs a bit more training and a capable person to handle early morning situations....lol! The front desk manager Blake has a great personality and has been very helpful and super kind ! I will def return and stay here again .....maybe the breakfast glitches will be worked out by then !

Room Tip: First Floor rooms are very quiet and get a room close to exit so you are close to parking lot .....i...
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  • Stayed: July 2013, travelled on business
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Thank sunrisemahon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IHGCare, Guest Relations Manager at Staybridge Suites Houston / NASA - Clear Lake, responded to this reviewResponded 7 August 2013

Dear sunrisemahon,

We appreciate your review. We’re glad that you liked the quiet room allocation you received. It is our goal to consistently provide superior service and accommodations and your comments are very important to us. I do however regret that we were unable to meet your expectations with our breakfast service. The feedback we receive from our valued guests, like you, enables us to target problem areas and take the necessary actions to ensure similar situations can be avoided in the future.

Thank you again for taking the time to share your experience.

Sincerely,

Zelyn N
Case Manager
IHGCare

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 July 2013

My wife and I chose to stay here for our anniversary weekend celebration, as it's close to Galveston and Kemah (less than 30 minutes away), where there are lots of things to do and the prices are a good bit less during this time of year. Also, NASA is close by and their is a decent sized mall and lots of other shops and restaurants close by the hotel.

The hotel and staff exceeded our expectations! We had a big, comfy king sized bed, that has to be one of the most comfortable we've slept in at a hotel. The room size (suite) was great and had a kitchenette, even though we didn't use. The bathroom was spacious and clean. We had breakfast at the hotel the first morning we were there and, even though it was late and almost at the end of the time they served it, there was still plenty of what we wanted. Oh, and they have a free soda fountain in the food area, which is a big plus!

The one issue we had was with our upstairs neighbors who must have been a family with a couple of small kids who seemed to be running and stomping around the room until after midnight. It was quite noisy and irritating at times. Advice to others might be to ask for a top floor or room where there aren't children above you.

Aside from the noisy neighbors, this was a great stay!

  • Stayed: June 2013, travelled as a couple
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1  Thank TexasRonA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 June 2013 via mobile

This is a newer hotel with spacious rooms which are very clean. Complimentary dinner and breakfast. If you work for the government you get a discount even though you are vacationing. We will definitely revisit this establishment.

  • Stayed: June 2013
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Thank Wendell S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 May 2013 via mobile

We live staying here when we come down to Houston. The proximity to the Kemah boardwalk, space center and Houston make it ideal. The suite set up is perfect, especially for families, eat in, cook, BBQ on the grills down by the pool , or go out to eat as there are endless options. Comfortable and the staff is great!

  • Stayed: May 2013
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Thank aprilklazema
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 May 2013

Centrally located in the shopping area of Webster Texas, this was one of the most comfortable rooms I have ever stayed in; regardless of the money paid.

The rooms and hotel were immaculate! Breakfast in the morning was very good and the dining hall was very comfortable and clean.

The beds were fantastic. Had an excellent sleep.

The best gym I have ever seen in any hotel of this size.

Was staying over to sleep before a long drive (moving from Texas).

Only recommendation I would make is because the car was packed with so much of my fiance's belongings, I would have wanted to know there were either cameras in the dimly lit parking areas or a security guard walking the site. Its not a crime area or anything but would have made this less worrisome.

Other than that, it was excellent and I will be staying a Staybridge Suites in the future.

  • Stayed: April 2013, travelled as a couple
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Thank insider64
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 March 2013

The beds in this hotel are extremely comfortable! Very nice rooms and once in the rooms minimal outside noise penetrates the room. Rooms have a kitchenette and have a full fridge - this is a bonus when staying for any extended durations. They also have a fantastic gym!

Staff is friendly & helpful, rooms are very clean and bright. Nice spacious desk to work at, shower pressure is low but consistent to other hotels in the area.

Close proximity to many restaurants, shopping, NASA, hospitals and much more.

Overall a very good hotel with pleasant staff.

Room Tip: Rooms are pretty consistent but the rooms on the back of the hotel overlook the pool.
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  • Stayed: November 2012, travelled on business
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Thank Chatts33
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Staybridge Suites Houston / NASA - Clear Lake

Address: 501 W Texas Ave, Webster, TX 77598-3285
Phone Number:
Region: United States > Texas > Texas Gulf Coast > Webster
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool
Hotel Style:
#1 Family Hotel in Webster
#1 Romantic Hotel in Webster
#1 Business Hotel in Webster
Price Range: £124 - £166 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Staybridge Suites Houston / NASA - Clear Lake 3*
Number of rooms: 112
Official Description (provided by the hotel):
Welcome to the Staybridge Suites Houston/NASA Clear Lake! Your large, upscale suite awaits with a fully-furnished kitchen, luxurious Plush Paradise beds, and LCD TV with HDTV. Start your day off with a delicious and hot complimentary breakfast and end it relaxing at the Just Like Home Theater or putting green! For the active traveler, jumpstart your day at our club level fitness center and end it relaxing in our saltwater resort pool/hot tub! ... more   less 
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Also Known As:
Staybridge Suites Houston / Nasa - Clear Lake Hotel Webster
Staybridge Suites Webster
Staybridge Suites Houston / NASA - Clear Lake Webster, Big Bend National Park, TX

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