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Holiday Inn Express Hotel & Suites Houston Space Center-Clear Lake
Ranked #5 of 16 Hotels in Webster
Certificate of Excellence
Kansas City, Missouri
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“5 stars”
5 of 5 bubbles Reviewed 29 August 2013

This property is fantastic. We had a wonderful stay! The hotel was so clean and the rooms were comfortable. The location was perfect, easily to access, but tucked away off the busy Houston highways. My family loved the breakfast, it was a great way to start the day. The pool area is well kept and the private cabanas are a perfect break from the sun. It was everything we needed and more. As a travel agent I get the opportunity to see several properties, I was quite impressed with this location. A big thank you to the staff for making our busy trip a bit more relaxing. We will absolutely be returning.

  • Stayed August 2013, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank trvlagnt82
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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188 reviews from our community

Traveller rating
    97
    64
    19
    6
    2
See reviews for
72
36
10
38
Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (29)
Date | Rating
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English first
Greenville, North Carolina
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 10 August 2013

The facilities, staff, and friendly service make this hotel one of my favorite. Being away from home about 30 weeks a year, I stay in many hotels. This location is second to none and I would encourage everyone to make the HIE, Webster you home away from home.

mjhdolfan
Eastern Technical Associates

  • Stayed August 2013, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank mjhdolfan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dallas, Texas
Level Contributor
20 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 bubbles Reviewed 31 July 2013

The hotel was clean, staff was friendly, and it was conveniently located near NASA and on I-45 on the way to Galveston. It's a little tough to find off the service road since its located several hundred yards back. Go slowly south of Bay Area on the south bound service road or you can miss it. The grounds were well lighted, there is a good size outdoor pool and spa, and a typically small fitness center. The rooms are average size with all the appointments you'd expect; coffee maker, small fridge, blowdryer, etc. The breakfast is decent but not impressive. It's a great place to stay for a night on the road but not overwhelming for a multi-night stay.

  • Stayed July 2013, travelled with family
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank travelingnewt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed 29 July 2013

I highly recommend! We are a family of 5 including 3 teenagers and we had a very comfortable stay. Rooms were extremely clean. So clean i forgot to take out my Clorox wipes for my usual cleaning before we touch anything. Pullout couch for my son was decent and the breakfast was very good. Staff was courteous and very friendly. Also, exercise equipment was above average.

  • Stayed August 2012
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Almagluna
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Texas
Level Contributor
44 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 bubbles Reviewed 25 July 2013

We stayed here with extended family, and overall had an excellent stay. The hotel looks and smells brand new, everything was spotless, and the breakfast had a good selection and was fresh (hot dish selections such as scrambled eggs & sausages, a number of types of pastries, different juices, pancake maker, hot cinnamon rolls, etc). The staff was especially nice during our stay, and the woman who staffed the breakfast room was very sweet. We did not swim in the pool, but it looked nice from the windows. There is a small convenience store area next to the front desk, and the breakfast room is roomy and comfortable, and overlooks the pool. One of my sons noticed a cute painting of birds in the middle of the ceiling of the breakfast room.

The rooms were spotless and also -- granite walls on the tubs, everything was clean and new. The beds were comfortable and each bed had both soft and firm pillows (all new & in good shape, with 2 covers on each pillow -- we have allergies & appreciate those things!). Floor was clean, carpet looked new. There was a desk with a rolling chair, and a roomy armchair which doubled for us as a bed rail for one of our children who rolls.

Location is right off 45, less than 10 minutes from NASA. It is just far enough off the highway that you don't hear highway noise from the rooms. Our room overlooked the pool, but it was quiet at night. Window curtains shut out the light in the morning. We all slept well.

Our only issue seems to be a problem with the website reservation system, and I am guessing it will be resolved after seeing another recent post below. We had reserved two standard rooms, one for an older couple, and one for two parents and two children. We marked on the website form that there would be 4 people in one of the rooms, and had called the front desk when we made the reservations to make sure we'd get two beds in that room, and we were told that we would. When my father called again on the morning we planned to drive down, however, he was told that we had been assigned a king room for both rooms, and that they would have to add foldaway/rolling beds to each room for the kids (this would not work for us). A conversation with the manager cleared things up, and she was very nice, but Holiday Inn reservations needs to resolve this issue to avoid stress for both staff and families. Until it is resolved, we would definitely stay here again, but would call ahead & speak with a manager when booking reservations to make sure we are booking a room that accommodates our kids.

  • Stayed July 2013, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank E L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pearland
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 22 July 2013

I recently booked accommodations for a large group with multiple rooms for a workshop in the Clear Lake area. The entire staff was extremely helpful and friendly through the entire process including our stay. The pricing was reasonable and everything was clean and well maintained. We did have some issues with the noisy neighbors on the weekend, but that was due to some poor parenting of young children and the hotel was helpful when we called to let them know there was a problem. I would definitely consider using this hotel again in the future for my business groups.

  • Stayed July 2013, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Angie D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kingsport, Tennessee
1 review
5 of 5 bubbles Reviewed 21 July 2013

The hotel staff was friendly and courteous. also very helpful. the cleaning staff kept the rooms clean and very presentable. the breakfast buffet was good. the only thing that would not get a good review from me was the internet access in the rooms. at times, it was worse than dialup. I did not try the internet in the business office, so I did not know about the access there.
Other than that, great hotel.

  • Stayed July 2013, travelled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank wcox4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Holiday Inn Express Hotel & Suites Houston Space Center-Clear Lake

Property: Holiday Inn Express Hotel & Suites Houston Space Center-Clear Lake
Address: 900 Rogers St, Webster, TX 77598-3294
Phone Number:
Region: United States > Texas > Texas Gulf Coast > Webster
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Style:
#3 Family Hotel in Webster
#5 Business Hotel in Webster
#5 Romantic Hotel in Webster
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Houston Space Center-Clear Lake 2.5*
Number of rooms: 101
Reservation Options:
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Also Known As:
Holiday Inn Express Hotel And Suites Houston Space Center-Clear Lake
Holiday Inn Express Hotel & Suites Houston Space Center-Clear Lake Webster, Big Bend National Park, TX

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