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“Great Hotel”

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Hampton Inn Houston/Clear Lake-NASA Area
Ranked #1 of 16 Hotels in Webster
Certificate of Excellence
Sanford, United States
Level Contributor
10 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Great Hotel”
5 of 5 bubbles Reviewed 17 March 2014

This hotel is going thru some renovations but nothing out of the ordinary. The happy hour is only two days but the lady that delivers all the goodies, cares about your day and she will go out of her way to make sure you don't leave empty handed.... The hotel location was in walking distance from numerous types of restaurants..

  • Stayed March 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank Tomas S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ray H, General Manager at Hampton Inn Houston/Clear Lake-NASA Area, responded to this review, 18 March 2014
On behalf of the Hilton family we want to say thank you. We know that your time is very valuable and we truly appreciate that you took a moment to share your experience. Your feedback is very important to us and your satisfaction our top priority.

We take our guest's satisfaction very seriously. I will make sure that we share your comments with our manager's reception hostess. Even though we are glad you rated our hotel very high in some areas, we would like to know what we could have done to make your stay a perfect one. Any further information regarding the experience in your room will be genuinely appreciated.

However we would like to take this occasion to encourage you to continue being part of our family. We have enjoyed serving you and were delighted to have you as our guest. We will be honored to be your host again, and we will do everything in our power to exceed your expectations if you ever visit again the Houston, Clear Lake area.

Sincerely,

Ray Hite
General Manager
Hampton Inn & Suites Clear Lake Nasa Area ray.hite@hilton.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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477 reviews from our community

Traveller rating
    264
    133
    39
    25
    16
See reviews for
189
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134
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (36)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
Lafayette, Louisiana
Level Contributor
94 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
4 of 5 bubbles Reviewed 16 March 2014

Hotel was in good shape and very close to shopping and restaurants. Room was very well kept and we had a suite which included a full kitchen and separate living area from bedroom. Free breakfast and free wifi were also a nice touch. Beds were comfortable, service from staff was just average. Only downfall was that the hotel was going through renovations which resulted in a dirty stairwell and trim in halls not complete, but that is to be expected. If in the area, I would definitely stay at this hotel again.

Room Tip: Need more room ask about the suites.
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  • Stayed March 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank RyanLag
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ray H, General Manager at Hampton Inn Houston/Clear Lake-NASA Area, responded to this review, 18 March 2014
On behalf of the Hilton family we want to say thank you. We know that your time is very valuable and we truly appreciate that you took a moment to share your experience. Your feedback is very important to us and your satisfaction our top priority.

We take our guest's satisfaction very seriously. Even though we are glad you rated our hotel very high in some areas, we would like to know what we could have done to make your stay a perfect one. Any further information regarding the experience in your room will be genuinely appreciated.

However we would like to take this occasion to encourage you to continue being part of our family. We have enjoyed serving you and were delighted to have you as our guest. We will be honored to be your host again, and we will do everything in our power to exceed your expectations if you ever visit again the Houston, Clear Lake area.

Sincerely,

Ray Hite
General Manager
Hampton Inn & Suites Clear Lake Nasa Area
ray.hite@hilton.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Albuquerque, United States
1 review
3 of 5 bubbles Reviewed 10 March 2014

Great service but a very average room. I always stay at Hamptons when I travel because I feel spoiled by the end of the stay for a reasonable amount of money. Cramped room arrangement, small bathroom, no separate vanity. But clean!

  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank Maria M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ray H, General Manager at Hampton Inn Houston/Clear Lake-NASA Area, responded to this review, 18 March 2014
On behalf of the Hilton family we want to say thank you. We know that your time is very valuable and we truly appreciate that you took a moment to share your experience. Your feedback is very important to us and your satisfaction our top priority.

We take our guest's satisfaction very seriously. We deeply regret not having met the quality standards you deserve. Please accept our sincere apologies for the unwelcome experience with our breakfast. Your comment is very much appreciated.

However we would like to take this occasion to encourage you to continue being part of our family. We have enjoyed serving you and were delighted to have you as our guest. We will be honored to be your host again, and we will do everything in our power to exceed your expectations if you ever visit again the Houston, Clear Lake area.

Sincerely,

Ray Hite
General Manager
Hampton Inn & Suites Clear Lake Nasa Area
ray.hite@hilton.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Corpus Christi, TX, United States
1 review
5 of 5 bubbles Reviewed 6 March 2014

This is a very clean and well equipped hotel. Rooms were provided with all ammenities. Bathroom clean and fresh. The location is ideal for a stay in Houston-Clear Lake area with close dining and shopping areas.

  • Stayed March 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank Lee S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ray H, General Manager at Hampton Inn Houston/Clear Lake-NASA Area, responded to this review, 18 March 2014
On behalf of the Hilton family we want to say thank you. We know that your time is very valuable and we truly appreciate that you took a moment to share your experience. Your feedback is very important to us and your satisfaction our top priority.

We take our guest's satisfaction very seriously. Even though we are glad you rated our hotel very high in some areas, we would like to know what we could have done to make your stay a perfect one. Any further information regarding the experience in your room will be genuinely appreciated.

However we would like to take this occasion to encourage you to continue being part of our family. We have enjoyed serving you and were delighted to have you as our guest. We will be honored to be your host again, and we will do everything in our power to exceed your expectations if you ever visit again the Houston, Clear Lake area.

Sincerely,

Ray Hite
General Manager
Hampton Inn & Suites Clear Lake Nasa Area
ray.hite@hilton.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sauk City, United States
1 review
5 of 5 bubbles Reviewed 26 February 2014

I choose Hampton whenever possible. The name/brand alone assures me that my room will be clean, the staff will be helpful and friendly and the same amenities will be available. They are consistent and this Hampton was no less than expected. Loved our stay...thank you!

  • Stayed February 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank Colleen R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ray H, General Manager at Hampton Inn Houston/Clear Lake-NASA Area, responded to this review, 18 March 2014
On behalf of the Hilton family we want to say thank you. We know that your time is very valuable and we truly appreciate that you took a moment to share your experience. Your feedback is very important to us and your satisfaction our top priority.

We take our guest's satisfaction very seriously. Even though we are glad you rated our hotel very high in some areas, we would like to know what we could have done to make your stay a perfect one. Any further information regarding the experience in your room will be genuinely appreciated.

However we would like to take this occasion to encourage you to continue being part of our family. We have enjoyed serving you and were delighted to have you as our guest. We will be honored to be your host again, and we will do everything in our power to exceed your expectations if you ever visit again the Houston, Clear Lake area.

Sincerely,

Ray Hite
General Manager
Hampton Inn & Suites Clear Lake Nasa Area
ray.hite@hilton.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Wylie, Texas
Level Contributor
77 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 bubbles Reviewed 26 February 2014

Hotel was as expected for a Hampton Inn. Comfortable and affordable. But the area is so congested that it is hard to get to and get out of due to high traffic area along with the proximity to the Interstate Highway.

  • Stayed February 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank 62Vetteman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ray H, General Manager at Hampton Inn Houston/Clear Lake-NASA Area, responded to this review, 18 March 2014
On behalf of the Hilton family we want to say thank you. We know that your time is very valuable and we truly appreciate that you took a moment to share your experience. Your feedback is very important to us and your satisfaction our top priority.

We take our guest's satisfaction very seriously. Even though we are glad you rated our hotel very high in some areas, we would like to know what we could have done to make your stay a perfect one. Any further information regarding the experience in your room will be genuinely appreciated.

However we would like to take this occasion to encourage you to continue being part of our family. We have enjoyed serving you and were delighted to have you as our guest. We will be honored to be your host again, and we will do everything in our power to exceed your expectations if you ever visit again the Houston, Clear Lake area.

Sincerely,

Ray Hite
General Manager
Hampton Inn & Suites Clear Lake Nasa Area ray.hite@hilton.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Apache, United States
1 review
4 of 5 bubbles Reviewed 25 February 2014

I stayed 6 nights here for business. Everyone was friendly, good breakfast, close to shopping, and restaurants. Minor problem with the fridge, but no biggie. There was construction going on in the hall of my floor, but not a problem. Would definitely stay again.

  • Stayed February 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank Stephanie L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ray H, Manager at Hampton Inn Houston/Clear Lake-NASA Area, responded to this review, 18 March 2014
On behalf of the Hilton family we want to say thank you. We know that your time is very valuable and we truly appreciate that you took a moment to share your experience. Your feedback is very important to us and your satisfaction our top priority.

We take our guest's satisfaction very seriously. Even though we are glad you rated our hotel very high in some areas, we would like to know what we could have done to make your stay a perfect one. Any further information regarding the experience in your room will be genuinely appreciated.

However we would like to take this occasion to encourage you to continue being part of our family. We have enjoyed serving you and were delighted to have you as our guest. We will be honored to be your host again, and we will do everything in our power to exceed your expectations if you ever visit again the Houston, Clear Lake area.

Sincerely,

Ray Hite
General Manager
Hampton Inn & Suites Clear Lake Nasa Area
ray.hite@hilton.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hampton Inn Houston/Clear Lake-NASA Area

Property: Hampton Inn Houston/Clear Lake-NASA Area
Address: 506 W Bay Area Blvd, Webster, TX 77598-4120
Phone Number:
Region: United States > Texas > Texas Gulf Coast > Webster
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Business Hotel in Webster
#4 Family Hotel in Webster
#4 Romantic Hotel in Webster
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — Hampton Inn Houston/Clear Lake-NASA Area 2.5*
Number of rooms: 108
Official Description (provided by the hotel):
The Hampton Inn & Suites Houston/Clear Lake-NASA Area hotel is near Kemah Boardwalk, NASA Johnson Space Center Houston,Clear Lake, Pleasure Pier and Galveston Beach. Each hotel room has complimentary full hot breakfast, free WiFi,a clean and fresh Hampton bed, and hot coffee in the lobby at all times. We also have 24 hour business center and a Jump Start fitness center. Enjoy the Manager's Reception every Monday thru Wednesday evening. The hotel also has a beautiful outdoor pool with whirlpool when you just need to relax a bit. Over 1500 square feet of meeting space available to use as meeting/venue rooms. An amazing staff waiting to serve customer service excellence at all times. We love having you here. ... more   less 
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Also Known As:
Hampton Inn Houston/Clear Lake-Nasa Area Hotel Webster
Hampton Inn Webster
Webster Hampton Inn
Hampton Inn Houston/Clear Lake-NASA Area Webster, Big Bend National Park, TX

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