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“Pleasant Stay...”

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Hampton Inn Houston/Clear Lake-NASA Area
Ranked #2 of 16 Hotels in Webster
Certificate of Excellence
Reviewed 23 May 2014

My family and I have stayed at this particular location twice. Both times the room has been clean and smelled lovely. The linens are white, which makes it easy to tell if they are soiled in any way… although they have always been fresh and beautiful when we have gone. The property is kept fresh and clean, which is my main concern, having had poor experiences at other hotels in this price point. The staff has been helpful and pleasant. Definitely recommend.

  • Stayed: May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
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Review collected in partnership with Hampton
Thank Crystal R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ray H, General Manager at Hampton Inn Houston/Clear Lake-NASA Area, responded to this reviewResponded 10 June 2014

On behalf of our Hampton Inn & Suites Clear Lake family we want to say thank you. We know that your time is very valuable and we truly appreciate that you took a moment to share your experience. Your feedback is very important to us and your satisfaction our top priority.

It has been a pleasure serving you and we are very glad you enjoyed your stay at our property. It is always a joy for us to receive such positive response from our guest. I was glad to hear that the effort that our cleaning stay place in all of the rooms and throughout the hotel was appreciated. Your comments were shared with our team and it sure gave us a moment of rejoicing knowing that our mission was accomplished.

We are taking this occasion to encourage you to continue being part of our family. We will always do everything possible to merit the confidence you have placed in us, and we will be more than honored to be your host again in a future visit to Houston, Clear Lake NASA Area.

Sincerely,

Ray Hite
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Reviews (520)
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363 - 369 of 520 reviews

Reviewed 21 May 2014

Clean, good price, room was comfortable and spacious. The breakfast both mornings was awesome, better than I expected. The lobby was modern and clean. Pool area was nice as well. The hotel is surrounded by great restaurants and easy access to the interstate.

  • Stayed: May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton
1  Thank Callie L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ray H, General Manager at Hampton Inn Houston/Clear Lake-NASA Area, responded to this reviewResponded 10 June 2014

On behalf of our Hampton Inn & Suites Clear Lake family we want to say thank you. We know that your time is very valuable and we truly appreciate that you took a moment to share your experience. Your feedback is very important to us and your satisfaction our top priority.

It has been a pleasure serving you and we are very glad you enjoyed your stay at our property. It is always a joy for us to receive such positive response from our guest. I was glad to see that my team team executed well throughout your stay. Your comments were shared with our team and it sure gave us a moment of rejoicing knowing that our mission was accomplished.

We are taking this occasion to encourage you to continue being part of our family. We will always do everything possible to merit the confidence you have placed in us, and we will be more than honored to be your host again in a future visit to Houston, Clear Lake NASA Area.

Sincerely,

Ray Hite
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 May 2014

Our family stays here because it's located within a decent drive of Galveston, Houston and surrounding areas. Great restaurants in the vicinity, and ate at the Brazilian steakhouse right down the street - wonderful, but $$$. Greeted by a very friendly receptionist; small but relaxing pool.

  • Stayed: April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Review collected in partnership with Hampton
Thank C1119DMdavidc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ray H, General Manager at Hampton Inn Houston/Clear Lake-NASA Area, responded to this reviewResponded 10 June 2014

On behalf of our Hampton Inn & Suites Clear Lake family we want to say thank you. We know that your time is very valuable and we truly appreciate that you took a moment to share your experience. Your feedback is very important to us and your satisfaction our top priority.

It has been a pleasure serving you and we are very glad you enjoyed your stay at our property. It is always a joy for us to receive such positive response from our guest. I was glad to see that you enjoyed your stay and that you were properly welcomed on your arrival. Your comments were shared with our team and it sure gave us a moment of rejoicing knowing that our mission was accomplished.

We are taking this occasion to encourage you to continue being part of our family. We will always do everything possible to merit the confidence you have placed in us, and we will be more than honored to be your host again in a future visit to Houston, Clear Lake NASA Area.

Sincerely,

Ray Hite
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 May 2014

Very nice Hotel. It is Clean and has all of the typical Hampton Inn conveniences. We like to stay in this area (Webster) because it is convenient to Shopping, Restaurants etc.. It is a short-hop to Houston, Galveston, Clear Lake, Kemah etc., and the roads are very good. You can go down HWY 3 or 45 from there.

  • Stayed: May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton
1  Thank Robert S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ray H, General Manager at Hampton Inn Houston/Clear Lake-NASA Area, responded to this reviewResponded 10 June 2014

On behalf of our Hampton Inn & Suites Clear Lake family we want to say thank you. We know that your time is very valuable and we truly appreciate that you took a moment to share your experience. Your feedback is very important to us and your satisfaction our top priority.

It has been a pleasure serving you and we are very glad you enjoyed your stay at our property. It is always a joy for us to receive such positive response from our guest. I was glad to see that my team executed well. Your comments were shared with our team and it sure gave us a moment of rejoicing knowing that our mission was accomplished.

We are taking this occasion to encourage you to continue being part of our family. We will always do everything possible to merit the confidence you have placed in us, and we will be more than honored to be your host again in a future visit to Houston, Clear Lake NASA Area.

Sincerely,

Ray Hite
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 May 2014

Conveniently located near I-45 between Galveston and Houston. Seemed like a safe area. Friendly staff...plenty of parking. Room and bathroom spotless, furnishings new, comfortable bedding. Air conditioner worked well, television had several channels. Pool / hot tub on property both inviting. Breakfast was good as well. Several restaurants nearby within walking distance. Overall a great experience and we will return if in the area again.

  • Stayed: May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton
1  Thank Paul S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ray H, General Manager at Hampton Inn Houston/Clear Lake-NASA Area, responded to this reviewResponded 10 June 2014

On behalf of our Hampton Inn & Suites Clear Lake family we want to say thank you. We know that your time is very valuable and we truly appreciate that you took a moment to share your experience. Your feedback is very important to us and your satisfaction our top priority.

It has been a pleasure serving you and we are very glad you enjoyed your stay at our property. It is always a joy for us to receive such positive response from our guest. I was glad to see that you enjoyed your stay and that our team executed well. Your comments were shared with our team and it sure gave us a moment of rejoicing knowing that our mission was accomplished.

We are taking this occasion to encourage you to continue being part of our family. We will always do everything possible to merit the confidence you have placed in us, and we will be more than honored to be your host again in a future visit to Houston, Clear Lake NASA Area.

Sincerely,

Ray Hite
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 May 2014

Great location, great staff. Requires a few improvements on handicap accessibility to light switches and additional outlets for electronic technology. Close to both NASA and Kemah Boardwalk. Many eateries within walking distance and accessible to other amenities within a 2-mile radius.

  • Stayed: May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton
Thank Frank L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ray H, General Manager at Hampton Inn Houston/Clear Lake-NASA Area, responded to this reviewResponded 10 June 2014

On behalf of our Hampton Inn & Suites Clear Lake family we want to say thank you. We know that your time is very valuable and we truly appreciate that you took a moment to share your experience. Your feedback is very important to us and your satisfaction our top priority.

It has been a pleasure serving you and we are very glad you enjoyed your stay at our property. It is always a joy for us to receive such positive response from our guest. I was glad to see that you enjoyed your stay. Your comments were shared with our team and it sure gave us a moment of rejoicing knowing that our mission was accomplished.

We are taking this occasion to encourage you to continue being part of our family. We will always do everything possible to merit the confidence you have placed in us, and we will be more than honored to be your host again in a future visit to Houston, Clear Lake NASA Area.

Feel free to call me to discuss the details on needs for imporvement with ADA accessiblity in the rooms. I can be reached at 281.332.7952.
Sincerely,

Ray Hite
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 May 2014

Besides the issues stated in the title of this review the hotel was very clean, quiet, and updated with the exception of the TV. The room I was initially assigned to had a non-functional A/C however the front desk promptly assigned me to a similar room with a functional A/C. I was dissappointed that the room couldn't go cooler than 66.

  • Stayed: May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton
Thank Jani S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ray H, General Manager at Hampton Inn Houston/Clear Lake-NASA Area, responded to this reviewResponded 10 June 2014

On behalf of the Hampton Inn & Suites Clear Lake family I want to say thank you. We know that your time is very valuable and we truly esteem that you took a moment to share your experience. Your feedback is very important to us and your satisfaction our top priority.

We take our guest's comfort very seriously. Despite having a highly qualified team, and a track record of excellent service we proudly maintain; we deeply regret not having met the standards you deserve. Please accept our most sincere apologies for the air conditioning unit not properly cooling in the first room.

Our 100% guarantee epitomizes the pride we take in our brand. We'll do whatever it takes to make our guests feel welcome, relaxed, and completely comfortable. We proudly stand by it, and we do not expect you to pay, if you are not completely satisfied.

Even so, we would like to take this occasion to encourage you to continue being part of our family. We will be more than honored to be your host again. You have my word that we will do everything in our power not to disappoint you the next time. Feel free to reach me at 281.332.7952.

Sincerely,

Ray Hite

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hampton Inn Houston/Clear Lake-NASA Area

Address: 506 W Bay Area Blvd, Webster, TX 77598-4120
Phone Number:
Region: United States > Texas > Texas Gulf Coast > Webster
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Business Hotel in Webster
#4 Romantic Hotel in Webster
#4 Family Hotel in Webster
Price Range: £78 - £150 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn Houston/Clear Lake-NASA Area 2.5*
Number of rooms: 108
Official Description (provided by the hotel):
The Hampton Inn & Suites Houston/Clear Lake-NASA Area hotel is near Kemah Boardwalk, NASA Johnson Space Center Houston,Clear Lake, Pleasure Pier and Galveston Beach. Each hotel room has complimentary full hot breakfast, free WiFi,a clean and fresh Hampton bed, and hot coffee in the lobby at all times. We also have 24 hour business center and a Jump Start fitness center. Enjoy the Manager's Reception every Monday thru Wednesday evening. The hotel also has a beautiful outdoor pool with whirlpool when you just need to relax a bit. Over 1500 square feet of meeting space available to use as meeting/venue rooms. An amazing staff waiting to serve customer service excellence at all times. We love having you here. ... more   less 
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Also Known As:
Hampton Inn Houston/Clear Lake-Nasa Area Hotel Webster
Hampton Inn Webster
Webster Hampton Inn
Hampton Inn Houston/Clear Lake-NASA Area Webster, Big Bend National Park, TX

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