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“Excellent Service”

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La Quinta Inn & Suites Houston/Clear Lake-NASA
Ranked #6 of 16 Hotels in Webster
College Station, Texas, United States
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Excellent Service”
Reviewed 17 July 2013

My family and I stayed here instead of staying in Galveston. We got a cheaper rate for a nice hotel then we could get on the island. We stayed two nights. The room was clean and the staff was friendly. We accidently left a beach bag in the closet that had towels, swim suits, water shoes, goggles, sunscreen and even some money. We didn't discover it missing until we had been home for two days. I called and left a message for the manager and he called me back the next day. We discussed how he would put it in the smallest box he could and ship it the cheapest he could. We live about almost 3 hours away. The box with all our stuff was on my porch the very next day. Outstanding service. We will stay again.

  • Stayed July 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank RLH769
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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251 reviews from our community

Traveller rating
    112
    76
    27
    21
    15
See reviews for
131
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (22)
Date | Rating
  • English first
  • French first
  • Italian first
  • Spanish first
  • Any
English first
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 15 July 2013

The quality of service that I received fulfill my expectations. The rooms are very well maintenance, very nice rooms clean and beds are comfortable. I love the breakfast. The customer service is great and the speed of the check in and out process is easy faster and great. I am really recommend anyone to stay at this hotel.

  • Stayed July 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with La Quinta

Helpful?
1 Thank Odra A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 22 June 2013

I walk in tired early morning greeted by a very nice lady at the front desk i think her name was wendy she got me and my family in a room very quick and pointed us to a good breakfast overall the area and the enviroment but me and my wife say wendy at the front desk made the experience much more delightful hassle free and I would recommend to any of my family or friends

  • Stayed June 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank thepookiebear
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Conroe, Texas
1 review
Reviewed 6 June 2013

I've stayed at this hotel since 1995 and have always had great service. Kyle Carter does a great job taking care of his customers. Check-in is always quick and easy and receipts are ready in the morning. A quick breakfast and a paper and I'm ready for the day.

Room Tip: Get rooms on the north side of the hotel (away from the businesses to the south).
See more room tips
  • Stayed June 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Troy I
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
A TripAdvisor Member
Reviewed 2 June 2013

The room was nice, the location was excellent. The maid only half cleaned our room everyday. And I thought it was a little pricey. The bed was as comfortable as any I have ever been in. I will stay at La Quinta again just maybe not this one.

  • Stayed May 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with La Quinta

Helpful?
Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Houston, Texas
1 review
Reviewed 22 May 2013

Front desk representative (Kyle) was very attentive and helpful. Employees often make or break an experience, they truly are a companies greatest asset. With an employee being the face of your business it is nice to see one that takes pride in his position as a "Representative"

  • Stayed May 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jason H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
allentown pa
Level 2 Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 12 May 2013

Our first room had stains on the floor and the air made a lot of noise .asked for another room got one floor up and the room was much better.did not know they allowed pets .my bad.a lot of places to eat in the area .the area is has a lot of shopping and close to Galveston.

  • Stayed April 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank bobmAllentownPa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about La Quinta Inn & Suites Houston/Clear Lake-NASA

Property: La Quinta Inn & Suites Houston/Clear Lake-NASA
Address: 520 West Bay Area Blvd, Webster, TX 77598-4120
Phone Number:
Region: United States > Texas > Texas Gulf Coast > Webster
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #6 of 16 Hotels in Webster
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — La Quinta Inn & Suites Houston/Clear Lake-NASA 2.5*
Number of rooms: 68
Reservation Options:
TripAdvisor is proud to partner with LaQuinta, Priceline, Booking.com, Travel Republic (UK), Expedia, Ebookers, Hotels.com, TripOnline SA, Evoline ltd and Cancelon so you can book your La Quinta Inn & Suites Houston/Clear Lake-NASA reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
La Quinta Webster
Webster La Quinta
La Quinta Inn & Suites Houston/Clear Lake-NASA Webster, Big Bend National Park, TX

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