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“Most Quiet Stay EVER!”

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Comfort Suites Webster
Ranked #10 of 16 Hotels in Webster
Certificate of Excellence
Reviewed 2 March 2013

We stayed one night here before our cruise, leaving out of Galveston. We chose this hotel because there were no hotels in Galveston available, and the rate here was very reasonable. It was absolutely the quietest hotel room we've ever had. They had a young baseball team staying there, but we heard nothing! It was clean and we had a good night.

The only thing that kept this hotel from getting an "Excellent" rating was that the breakfast area was understaffed. It was evident that they started out with biscuits and gravy as well as bacon, sausage, and scrambled eggs; however, there were no biscuits and only a teaspoon full of eggs left when we arrived downstairs. My husband notified the desk that the food supply was somewhat depleted and they assured him they'd get some out. When we left the breakfast area, neither had been refilled. The remainder of the breakfast options were just fair. All told, if we take another cruise out of Galveston, we will certainly try to book this hotel again.

  • Stayed: February 2013, travelled as a couple
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2  Thank Connie S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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97 - 103 of 156 reviews

Reviewed 25 February 2013

We were "walked over" to this facility due to an issue at our reserved hotel. The hotel lobby is clean & spacious, and the front desk people are absolutely top notch. While we had never stayed at their hotel before, we were treated as if we were platinum members & VIPs in every way. We were accommodated with their "Executive Suite", which I would assume to be one of their best available rooms. It is a large, um, room. It is not what I would call a true suite. It is a large room, with a small seating area, & one TV for the entire room, across from the bed. In order to see the TV from the seating area, one has to move the unit on the credenza. As far as the "kitchen" area, that consists of a small area with a very small coffee pot, microwave, and "refrigerator", which is smaller than my bar ice maker. The bathroom is the standard motel type shower/tub combo.
As this hotel is located on the somewhat busier side of Texas Ave., we did notice quite a bit of traffic noise. Probably because we were unable to sleep. The bed was akin to trying to sleep on a granite countertop. I really hate to complain about a stay in which the cost to me was gratis, but it just was not comfortable enough to even sleep. I would award five stars for the customer service, but with the room issues, I would not stay here again. We had decided halfway through the night, that if our reserved hotel was unavailable for a second night, we would just take our chances elsewhere rather than stay at "Comfort" Suites another night.

  • Stayed: January 2013, travelled as a couple
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1  Thank TexasChango
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 February 2013

Stayed here for business for 5 nights. This is a newer property, clean, and nicely furnished. Breakfast is standard Comfort Suite fare, but was fresh and hot. Room was clean and comfortable. Hotel is located within walking distance to several restaurants. This is a good choice for Webster, TX.

Stayed: February 2013, travelled on business
1  Thank lforbus
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 February 2013

I led a group of seniors cruising out of Galveston on Royal Caribbean on Feb. 3, 2013.
We had 10 rooms at Comfort Suites on Sat. Feb. 2, 2013.
Everyone was perfectly satisfied with the accomodations and location.
We were well rested when we took the short drive the next day to get on the ship.

Room Tip: A good place to stop before cruising , manty good restraunts within a mile or so. All the rooms we...
See more room tips
  • Stayed: February 2013, travelled with friends
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Thank BobTayne
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 January 2013

The hotel is beautiful and spacious but the real gem here is the customer service. Tonya at the front desk was more than helpful - even wheeling my father (who is in a wheelchair) up to the room to help my elderly mother. The hotel was clean, comfortable and the handicapped room is HUGE. If anyone comes to visit us in Houston, there is no doubt I will put them up here. (I forgot to mention, they were less expensive than ALL of the other hotels I visited)

  • Stayed: January 2013, travelled with family
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Thank Susan N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 January 2013

This is a nice hotel with a very friendly staff, and the breakfast was delicious! We were greeted like family and the desk staff went out of their way to be helpful. The manager greeted us at breakfast and made sure that we had everything we needed. You don’t see that every day!

  • Stayed: January 2013, travelled on business
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Thank TSOhio714
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 January 2013

Stayed one night about 2 weeks ago. Exceptionally clean and staff very friendly and always offering to be of help. Rooms very large, bed very comfortable, bath super clean and has extra towels. Breakfast very good and with many options.Can't go wrong with this place.

  • Stayed: January 2013, travelled on business
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Thank nailbenderTexas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Comfort Suites Webster

Address: 16931 N Texas Ave, W. Bay Area Blvd. & N. Texas, Webster, TX 77598-4029
Phone Number:
Region: United States > Texas > Texas Gulf Coast > Webster
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Romantic Hotel in Webster
Price Range: £74 - £147 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Suites Webster 2.5*
Number of rooms: 58
Official Description (provided by the hotel):
Comfort Suites is an interior corridor all Suites Hotel for business and leisure travelers - Each suite is specious with sitting area and a sleeper sofa, Flat Screen TV, Microwave, Fridge & Coffee Maker. Free Wi-Fi in entire Hotel. Enjoy our complimentary Deluxe Hot Breakfast Buffet. You will love our Indoor Pool / Jacuzzi, Fitness Center and Business Center. Hotel has 1,900 sq. ft. meeting space big enough for 125 people - Ideal for business or family gatherings. Hotel is surrounded by several restaurants & Bars, Shopping, Entertainment in walking distance.The Great Clear Lake Area that is known as the best place to play, dine & stay in Houston Metro. We are within few miles of following attractions:NASA Johnson Space Center, Kemah Boardwalk and Clear Lake Recreation Area. Situated in between Galveston island & Houston - You can enjoy best of both. ... more   less 
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Also Known As:
Comfort Suites Webster Hotel Webster
Webster Comfort Suites
Comfort Suites Webster Big Bend National Park, TX

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