Management moved all of our items to a different room while we were out for the day. No advance warning or notification. Our items were just dumped into a pile in a new room. We did not find out about this change until we tried to get into our prior room and other people were in the room. The lady at the front desk was very nice and tried to be helpful, but the management team (a husband and wife) works from their "home" which is apparently 60 miles away. Over the phone, the manager had nothing to say other than that "things happen." No apologies and no consideration. The rudeness of the management made a very disturbing situation much worse. It will take awhile before we can determine if all of our items were moved or if some are missing or stolen.
- Official Description (provided by the hotel):
- Comfort Suites is an interior corridor all Suites Hotel for business and leisure travelers - Each suite is specious with sitting area and a sleeper sofa, Flat Screen TV, Microwave, Fridge & Coffee Maker. Free Wi-Fi in entire Hotel. Enjoy our complimentary Deluxe Hot Breakfast Buffet. You will love our Indoor Pool / Jacuzzi, Fitness Center and Business Center. Hotel has 1,900 sq. ft. meeting space big enough for 125 people - Ideal for business or family gatherings. Hotel is surrounded by several restaurants & Bars, Shopping, Entertainment in walking distance.The Great Clear Lake Area that is known as the best place to play, dine & stay in Houston Metro. We are within few miles of following attractions:NASA Johnson Space Center, Kemah Boardwalk and Clear Lake Recreation Area. Situated in between Galveston island & Houston - You can enjoy best of both. ... more less
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- Also Known As:
- Comfort Suites Webster Hotel Webster
- Webster Comfort Suites
- Comfort Suites Webster Big Bend National Park, TX