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Reviews (280)
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130
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All reviewsputt putt courseadult poolfull hookupsgreat campingthousand trailslots of hiking trailsshuffle boardpull thru sitesactivity roomtravel trailermain roadtennis courtsdog parkamp siteenjoyed our staygreat weekendcommon areas
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Reviewed 3 weeks ago

needs a lot of attention and need a staff that cares about its guest not worrying about there cell phones. Staff came by to see what site I was in then told me I still needed to go back to front desk to let them know. Why come by and ask

Stayed: June 2018, travelled with family
Review collected in partnership with this hotel
Thank scottybrebeccay
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
EncoreThousandTrails, Guest Relations Manager at Lake Whitney RV Campground, responded to this reviewResponded 2 weeks ago

Dear scottybrebeccay,

Thank you for your comments.

We continue to strive to provide a great customer experience for all our guests. We apologize for any inconveniences.

Your feedback will be shared with our team so that we can work to improve our resort and the experience of future guests.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 weeks ago

We visited this park twice in one month both times for a week. We had 50amp level site with clear view for the satellite. The pool was nice and clean and relaxing. The hot tub was also nice and warm. The putt putt was nice and cared for. Management was on site and friendly and very helpful. They have a nice lake you can walk to to fish. There is a beautiful view at the lake. Each section has dumpsters and they never got full.

  • Stayed: May 2018, travelled on business
    • Value
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Review collected in partnership with this hotel
Thank laura-thomasb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 weeks ago

Not excited about wearing a bracelet to the pool area. Then staff just handing out of your “forget” them in your camper. I think the money could be spent in better ways, like fixing the electric problems in the pull threw spots.

  • Stayed: June 2018, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank 393codys
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 weeks ago

Camp ground needs ti fix pedestals to many black bagged. Rangers are great park is beautiful. Trash by lake needs to be emptied once a day. Common areas are very clean. Restaurant is hit or miss, some times they are open and sometimes they arent..

  • Stayed: June 2018, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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Review collected in partnership with this hotel
Thank DNE247
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 June 2018

Property manager and staff unfriendly and don’t take complaints well. Very unprofessional mannerisms or lack of them. Childish behavior. Unorganized. Unable to all give the same answer to a question. Bad customer relations. No one seemed happy. All pissed off.

  • Stayed: June 2018, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank deehenderson2018
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
EncoreThousandTrails, Guest Relations Manager at Lake Whitney RV Campground, responded to this reviewResponded 4 weeks ago

Dear deehenderson2018,

Thanks for your feedback.

We always strive to provide a great customer experience for our guests, so feedback like yours will certainly be shared with our on-site team. We apologize if our staff fell short since our employees go through extensive customer service training and treating all of our customers well will always remain a top priority.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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