I have stayed at this property and other Holiday Inn Express hotels several times in the past year. I had noticed that this location was not up to the usual Holiday Inn Express standards but this last stay was awful. I checked out a day early because of how dirty the room was.
The duvet covering had dried egg and fingernail polish on it. The mattress pad had blood stains on it. The whirlpool tub had several different types of hair in it. When I ran the whirlpool tub to try to clean it out, brown and white foamy residue floated to the top and was left after the tub drained. The easy chair had a big white creamy looking stain on the seat. There were brochures from a former guest left in plain sight on top of the TV stand. In other words, it was DISGUSTING.
I brought all of these concerns to the manager, who replied, "I hope this won't influence you from staying with us again" and took no recourse to make things right. Well, it certainly will keep me from staying there again!
- Official Description (provided by the hotel):
- Enjoy your stay at Best Western Plus Woodway Waco South Inn & Suites. This non-smoking property is in close proximity to Hwy 6 and Hwy 84 as well as being conveniently located near Richland Mall. ... more less
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- Also Known As:
- Holiday Inn Express And Suites Woodway
- Holiday Inn Express & Suites Woodway Hotel Woodway
- Holiday Inn Woodway
- Woodway Holiday Inn