Pulled into town, had reservations here on the advice of people who had stayed there before. Asked for a non smoking pet friendly room, was given a smoking room that had been converted to pet friendly. Was told if there was a problem let them know. The toilet had no handle to flush it and the sink tap ran milky white white water even after being ran for 10 minutes and would not clear after sitting for 5 minutes. Pulled back a pillow to look at the bed and the bottom sheets didn't even cover the mattress. loaded the car and told the front desk we would not be staying and would continue on down the road. we we asked if the room was a mess and I told them no, just some trash in the trash can but I would take it out, I also informed them of all the issues with the room. Was given a refund and left. Received a call from the manager about 30 minutes later, was told we shouldn't have been given a refund and that it was only fair to charge us $20 for a cleaning fee, he compared it to ordering a meal at a restaurant and just walking out. I informed him of the problems and his only answer was that we wouldn't want to come into a room like that he had to pay maids $15 to clean it. I told him we didn't like the room and the condition it was in when it was "ready for guests". In the end I have a charge for the room and an additional $20 for the "cleaning". I am awaiting my refund and will continue to use Motel 6 for quick stops, which was $15 cheaper as it was.
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- Also Known As:
- Beaver Country Inn
- Country Inn Beaver, Utah