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“Gross! Unhealthy”
Review of Quality Inn

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Quality Inn
Ranked #4 of 10 Hotels in Beaver
Belfair, Washington
Level 4 Contributor
19 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
“Gross! Unhealthy”
Reviewed 21 July 2014

Unclean, in dire need of remodeling and a lot of TLC! This was a bad mistake on our part, we should have went to the room and LOOKED at it before committing to it. But, traveling up from Mexico, we were tired and just wanted to get settled in our room and go have dinner (another bad and expensive experience!) from the time we walked in the back door of the hotel, it looked bad. Very dirty carpeting. Signs on the two Coke machines indicating they were out of order. At least the ice machine worked. The AC in our room worked pretty good. The refrigerator was gross. Someone had spilled a dark colored drink in the freezer area and it had run down in the fridge. No one had cleaned it, who knows how long it had been there. I wasn't putting anything of mine in there. Thought about taking a dip in the pool, so went to look at it first. Besides being very cold, it had brown, rust like stains in areas around the bottom of the floor. I decided it wasn't clean enough to go in either. For this old hotel, one nights stay was almost $95-maybe WORTH $30- per night!
Save your money and go to the two hotels on the other side of the freeway. I'm sure they're cleaner and cheaper. This place was anything BUT a "Quality" inn.

Room Tip: Go to the other side of the freeway, there's two other hotels. They might be cleaner than this o...
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  • Stayed July 2014, travelled with family
    • Value
    • Rooms
    • Service
Helpful?
Thank CharlieEdwards4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
lisa c, Manager at Quality Inn, responded to this review, 22 July 2014
Thank you for taking the time to let us know about the problems and frustrations you experienced at our hotel. We sincerely appologize for our shortcomings. We review every negative response with our staff and make the apppropriate changes.
Once again I appologize for your unsatisfactory stay
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109 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (24)
Date | Rating
  • English first
  • German first
  • Any
English first
Colorado Springs, Colorado
Level 5 Contributor
49 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed 17 July 2014

Good stop on I-15, Clean, comfortable and well stocked. The breakfast didn't look so good so we visited the Timberline Inn right next door. Have stayed here 6 or 7 times the last 19 years and have never been disapointed.

  • Stayed July 2014, travelled with family
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank crazyjoe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
lisa c, Manager at Quality Inn, responded to this review, 22 July 2014
We really appreciate that you took the time to let us know what we are doing well, and some things we need to improve on. Thanks again for your review
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Colorado Springs, Colorado
Level 5 Contributor
56 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 4 July 2014

We stay here every year on our way to Vegas. The A/C works good and the rooms are pretty nice. The ice machine on the 2nd floor has been broken the last two times we stayed, but there is one downstairs that works. Plenty of TV channels and the wireless works well. Just off the higway, easy to get in and out. No problems.

Room Tip: We stayed on the second floor, last room on the right. Had a hot tub.
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  • Stayed July 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Doug S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
lisa c, Manager at Quality Inn, responded to this review, 22 July 2014
Thank you for taking the time to write a review. We appreciate your kind words. We will try to improve any problems you mentioned. Thanks again.
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Roy, Utah
Level 2 Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 4 March 2014 via mobile

Hire someone who is not a part of the family! I stayed at the hotel for four nights – my room was never vacuumed, garbage was never taken out, bathroom was never cleaned (there was a splatter in the toilet from the previous guest that never got cleaned), never got any replacement soaps or shampoo, and a very cheap breakfast. It's sad to see a newer hotel not being taken care of – it could be nice.

Stayed January 2014, travelled on business
Helpful?
1 Thank Mozr5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
lisa c, Manager at Quality Inn, responded to this review, 7 March 2014
On behalf of the Quality Inn of Beaver I would like to offer my sincerestapology for your inconvenience during your stay with us. We take great pride in the customer service our hotel provides to our guests. Your issues have been addressed with our housekeeping staff.
Again I would like to express our regret that your stay was not to your satisfaction.
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Travellers are raving about these Beaver hotels

Salt Lake City, Utah
1 review
Reviewed 15 February 2014

Our car broke down just outside Beaver and we were forced to spend the night while the repairs were being made. The Quality Inn was right next to the repair shop and the family run establishment was extremely accommodating. They allowed our two dogs to stay with us in the room and the staff was overly courteous and friendly. The breakfast bar far exceeded our expectations and the hot tub helped relax us after our stressful evening of car trouble. The room was very nice, a small smudge of dirt on the bathroom floor but otherwise plenty clean and affordable.

  • Stayed February 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Stonegecko
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
lisa c, Manager at Quality Inn, responded to this review, 17 February 2014
Thank you for completing the survey regarding your recent stay at the Quality Inn. The positive comments are very much appreciated .
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reno, Nevada
Level 5 Contributor
62 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed 15 September 2013

This hotel was dirty throughout and especially in our room. The overall hotel had a smell (may be agricultural), but our room had even a worse smell. The housekeeping was terrible. Our bathroom floor had debris all over, lots of hair, and not very clean in general. Maintenance was needed. Breakfast was so-so.

  • Stayed September 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank Anne P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
lisa c, Manager at Quality Inn, responded to this review, 17 September 2013
On behalf of the Quality Inn of Beaver I would like to offer my sincerest apology for your inconvenienceduring your stay with us. We take great pride in the customer service our hotel provides to our guests. Your issues have been addressed with my staff.
Again, I would like to express our regret that your stay was not to your satisfaction.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Washington, DC
Level 6 Contributor
203 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 132 helpful votes
Reviewed 7 September 2013

I had booked this place and then my wife changed the booking to the nearby Comfort Inn - both of us forgot this and when we arrived they noticed the cancelled reservation. They hardly had rooms left but they accommodated us by reviving our reservations right away. Since we were staying at a different hotel each night on our road trip, I told them I would check on my account to see if we had cancelled the wrong reservation. First thing I did after getting into the room was look up our account -- and then I noticed the reservation at Comfort Inn and we all remembered what we had done. I dashed to the front desk. The lady was very accommodating, once again, and immediately started the process to check us out with no cost. She asked, "You are sure you want us to give away these rooms -- we will not have any more." We noticed calls coming in for rooms. Her service and demeanor was so great that she really made us feel guilty about leaving the place for Comfort Inn which was across the road. In retrospect, if we are ever here again we will stay at this place as it is cheaper than the Comfort Inn and has better service. Accommodation quality is about the same. So for a place where we were for only about 5-10 minutes, we had a great experience. People do make a difference in this service oriented business.

Room Tip: I recommend this place highly because of the service. No elevators though as many of these places...
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  • Stayed August 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank rimjhim1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
lisa c, Manager at Quality Inn, responded to this review, 10 September 2013
Thank you so much for giving us a great response even though you didn't stay with.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Quality Inn

Property: Quality Inn
Address: 781 W 1800 S, Beaver, UT 84713-7800
Phone Number:
Region: United States > Utah > Beaver
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #4 of 10 Hotels in Beaver
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — Quality Inn 2.5*
Number of rooms: 52
Reservation Options:
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Also Known As:
Quality Inn Beaver, Utah
Beaver Quality Inn

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