We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“Worst hotel experience”

No photo provided
Got a photo?
Add it.
We can't find prices for this accommodation
Our online travel partners don't provide prices for this accommodation, but we can search other options in Brian Head
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Timberbrook Village
Phoenix, Arizona
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
“Worst hotel experience”
Reviewed 2 January 2014

My boyfriend and I travel often, and this is by far the worst hotel we have stayed in. First, the website is misleading. Pictures show a two bedroom room, and it is a single room with a bed and a set of bunk beds. It also says that it is ski in, ski out and that is incorrect as well. It is a prett far walk to the mountain, especially in snow. My definition of ski in, ski out would be that I can snowboard out of my cabin, or I can see the lift when I leave the room. Also, the dishes were left unclean in the dishwasher, so when we arrived, we had no clean dishes to use. The burners on the stove were also very unclean as well, so when we cooked the room filled with smoke. Finally, the service was poor. When we asked for more towels, we were denied, and when we asked for toilet paper it took a half hour for it to be delivered. The one
Positive comment I have is that the brian head resort provided a free shuttle until 2am. I would not recommend anyone else staying here. We had dinner at the double tree hotel and their accommodations seemed much nicer.

  • Stayed January 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank traveler140505
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Brian Head hotels

Write a Review

7 reviews from our community

Traveller rating
    0
    2
    1
    1
    3
See reviews for
1
2
Solo
0
Business
0
Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (2)
Date | Rating
  • English first
  • Any
English first
Hotels you might also like...
Also consider these accommodations in or near Brian Head
0.1 mi away
Cedar Breaks Lodge
Cedar Breaks Lodge
#1 of 3 in Brian Head
3.5 of 5 bubbles 374 reviews
0.2 mi away
Grand Lodge at Brian Head
Grand Lodge at Brian Head
#2 of 3 in Brian Head
4.0 of 5 bubbles 201 reviews
11.8 mi away
Best Western Plus Cedar City
Best Western Plus Cedar City
#1 of 22 in Cedar City
5.0 of 5 bubbles 285 reviews
Show Prices
Show Prices
Show Prices
9.2 mi away
Mountain View Lodge
Mountain View Lodge
#1 of 2 in Parowan
4.5 of 5 bubbles 56 reviews
Show Prices

Been to Timberbrook Village? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Timberbrook Village

Property: Timberbrook Village
Address: 464 N Highway 143, Brian Head, UT 84719
Region: United States > Utah > Brian Head
Hotel Style:
Ranked #2 of 4 Speciality Lodging in Brian Head
Number of rooms: 40
Official Description (provided by the hotel):
Get ready for the most comfortable vacation you'll ever experience. Wrap yourself and your family in one of our luxurious, completely furnished and equipped condos. Each condo has a fully equipped kitchen and a wood or gas fireplace. Covered parking and laundry facilities are provided for your convenience. ... more   less 
Also Known As:
Timberbrook Village Brian Head, Utah

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing