My wife and I stayed for one night. I had a headache so I went to take a shower at about 1:00 am no hot water. I went and reported this to the front desk and they indicated that they found out about this around 11:00 pm but had to wait until morning to get a part to fix it. In the morning at breakfast I saw the maintenance guy and ask him about it, he said no even called him last night and he could have fixed to problem right away as it just needed to be reset. Upon check out no one at the hotel even cared or offer any discount on our stay or for any future stay. We were there during there off season with very few guest. So if they don't care about there customers when they could really use the business how would they treat them when there busy. I would stay somewhere else
- Official Description (provided by the hotel):
- This place is temporarily closed. It will reopen Dec 1st. Set in the Brian Head Ski Resort area and surrounded by Utah's magnificent scenery, our hotel is ideal for lovers of the great outdoors, guests spend time skiing, fishing, hunting and hiking in one of America's greatest natural getaways. Fiver Minutes to one hour, you'd find yourself in the Southern Utah National Parks. The spacious guest rooms and suites at this Brian Head hotel feature rustic decor and premier amenities to make your stay comfortable. We offer a range of amenities to make your stay pleasant. Take a break from skiing with a spa treatment at Red Leaf Spa or a dip in the swimming pool, or keep up with your fitness routine in our fully equipped fitness center with cardiovascular machines and weights. Enjoy fine cuisine at this Brian Head hotel in the Lift Lounge and Patio, or dig into a succulent steak at Leany's Steakhouse. Enjoy all Seasons especially the Fall Colors,Winter ski,new lives in Spring and Summer activities. ... more less
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- Also Known As:
- Grand Lodge At Brian Head Hotel Brian Head
- Grand Lodge At Brian Head Utah