Sheets were unchanged had food stain on them, make-up stains on the pillow cases. On top of that I had to exchange the sheets at the front desk then change them myself. Don't think I've ever changed sheets in a hotel room. More
Sheets were unchanged had food stain on them, make-up stains on the pillow cases. On top of that I had to exchange the sheets at the front desk then change them myself. Don't think I've ever changed sheets in a hotel room. MoreShow less
I appreciate very much your feedback and I apologize for your experience at my hotel. We hold ourselves to a high standard of service and clearly fell short on this occasion. If you would like to contact me directly I would be happy to discuss this further with you.
Rooms were clean, staff was friendly. The dryer was to full of coins and I was unable to use it, (after my clothes were washed), they dried them for me in their dryer. That really made my day. Thank you very much.
When we arrived in our room there was black coffee grinds all over in the sink at first they looked liked ashes but there is no smoking in Marriotts. There wasn't just a little it was a lot enough to make you wonder if our room had been cleaned. The room was wet I know that sounds weird but there has to be something wrong with the air conditioning. It made our beds feel wet and all our clothes wet. The fan didn't work in bathroom. We usually love the Marriott brand of hotels they are what we stay at but I am glad this wasn't our first experience with them. We have never wrote a bad review on their hotels but this one felt like we were staying at a discounted really old motel in a small town. Their pool was nice so I am a little bummed it wasn't a good hotel we won't be coming again. Oh yeah they also came and tried to clean our room at 8:30am and the. We went swimming and our keys wouldn't work and it was only 9:00am I know the check out is not that early! As other reviewers have said the pillows are old and lumpy! it could be really nice if they just updated and made sure their house keeping did their jobs! The location is great to food and a theater this is why I gave it 3 stars instead of 2!
This property is an old style Fairfield Inn and is not as appealing as the standard facelifted Inns. It gives impression that it was converted from another property, which may or may not be the case but its just not the outside appearance of most Marriott properties.
That said, the room was clean and spacious. It had aged furniture, but also incuded a mini fridge and microwave. The AC system was OK and was not too loud and the fan recycles to OFF when set temp is reached--a good thing. The bathroom exhaust fan was very loud like a diesel engine. Thankfully it doesn't have to run continuously. Bed comfort was adequate. Breakfast was geat, it even included fresh donuts along with sausage, eggs, MYO waffles, fruit, cereal, etc. Front desk personnel was nice and helpful. Hotel also seemed to be more expensive then the usual Fairfield Inns. All said, its a good port in a storm.
We stayed one night and had 2 rooms. The rooms were clean but the hotel is a little older and in need of a re-model. It is a two story hotel with no elevator.
Here is the good:
Good beds with good pillows.
Easy to get to
Here is the bad:
Very poor internet. It was so slow we just gave up.
Poor breakfast with very little variety
Dirty halls and lobby
Pool area was clean but not kept up
It was an average hotel. Nothing very bad but nothing very good either. I would rather pay a little more and stay next door in the SpringHill Suites next time.
Though this hotel is right next to I-15, the hotel is situated well enough to eliminate much of the noise throughout the hotel. Staff is courteous and efficient, rooms are adequate. Many rooms have refrigerators as option. Only 2 floors, its a small hotel.