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“Fantastic Customer Service - Mediocre Food”

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Lodge at Stillwater
Ranked #4 of 6 Hotels in Heber City
Reviewed 10 February 2014

I could not have been more pleased with how accommodating The Lodge at Stillwater was to my needs. I had a last minute travel change and had to book at the last minute. I worked with Zach and he made sure to book me a fantastic room and made a very stressful experience incredibly enjoyable. The room was beautiful, clean, and the facilities (including gym and pool) were great. My only issue was with the breakfast in the morning. Perhaps there were staff missing, but there was one man cooking and serving breakfast. The tables were dirty when we arrived and the food was crappy... microwaved hashbrowns, and a semi-warm omelet with slices of cheese that were hardly melted. Worst part was the price was not cheap. I would definitely stay here again, but would skip the breakfast.

  • Stayed: February 2014, travelled with friends
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Thank JeanneEE
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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31 - 37 of 90 reviews

Reviewed 5 February 2014

Well kept resort that is placed very close to the Deer Valley ski resort. I enjoyed the clean and comfortable room, and the gym with updated equipment. Very clean and homey feel to the whole place. Pam and the front desk employees were very helpful in orienting me to the area and answering all the questions I had. The resort was reasonably priced and I would highly recommend the Lodge to everyone. I thank you for a pleasant experience at your Lodge. We will be back in July!

  • Stayed: January 2014, travelled as a couple
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Thank Bojan J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 February 2014 via mobile

We spent a wonderful evening here and loved it! The staff were all friendly and helpful. The rooms were spacious and clean. Close to Deer Valley, Park City and Heber. The views are magnificent and amenities were incredible. We'll definitely be back. All for a good price!

Stayed: February 2014, travelled as a couple
1  Thank Harvey S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 January 2014

Very disappointing. Expected some of the amenities of a hotel or resort. Couldn't even score
Coffee, unless you brewed the little packets in the room. The rooms were clean and spacious.
Not deluxe, but comfortable. The real negative was the overall attitude and ambiance of the
Facility and staff. I have never stayed anywhere that had such a feeling of negativity hanging over everything. The front desk staff could care less and every sign in the place was DON'T!
I actually fault Expedia somewhat. I don't fee that their review was a true reflection of this
Establishment.

Stayed: January 2014, travelled with friends
1  Thank CAD99
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 December 2013

So we came in all the way from Nashville Tn, with a friend of ours who is stationed in Hill AFB. We wanted to stay near park city in the mtns enjoy Main Street and then shred the Mtns the next day. We were more than taken care of by Mckayla at the front desk when we checked in late in the evening around 9 p.m. Our room was awesome and we got it at a great rate. It was a warm welcoming room that made us feel rite at home in the Mountains. We were even able to rent our ski gear from the lodge. Once we ate a great breakfast there the shuttle driver Zach took us straight to where we needed to go to get our lift tickets. He even gave us great info on the city. All in all the trip was so good we are already planning a summer trip back and are absolutely going to stay at the Lodge at Still Water between its unbelievable views and exceptional friendly staff i wouldn't even bother looking to go if we cant stay there. This lodge is a gold mine. Great Stay, thanks ya'll!

  • Stayed: December 2013, travelled with friends
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Thank Ryan O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 November 2013

We had a great time this past weekend staying at The Lodge at Stillwater. The weather was perfect with temperatures in the 60’s on Friday and Saturday. Then on Sunday we were even able to experience some snow. We stayed in room 2065-2067, a one bedroom two bathroom unit with a full kitchen and warm fireplace. The rooms were clean and had nice granite counter tops that added to its charm and decor. We found the front desk very helpful; they even carried up some of our luggage. We enjoyed using the weight room and seeing the breathtaking view. We can hardly wait to come again!

Room Tip: This was a great one bedroom, with two bathrooms. The room is designed great, its nice to be able t...
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  • Stayed: November 2013, travelled with family
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Thank Judy K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 October 2013

Our Son was married on the Terrace at the Stillwater overlooking the beautiful Utah mountain range. The breathtaking view couldn't be matched anywhere. (10/12/13)
Prior to the wedding we arraigned rooms for several of our Guests that want to stay over & enjoy both the wedding & the area. The staff was always ready to accommodate each & every request. Anyone who has gone through a wedding planning experience will relate to how frustrating & time consuming planning this part of a wedding can be. The staff graciously handled every request that they were confronted with prior to our arrival. That same attention & consideration continued from check-in to check-out. A nice touch when you get the feeling that the staff actually appreciates your business & is concerned that your stay is comfortable & worry free.
The wedding was beautiful & the reception that followed after was perfect! Once again ~ the staff which was directed by the Event Coordinator was without a hitch.
The rooms ~ if anyone has read any of my previous reviews on Hotels you know that I'm critical on the sleeping comfort i.e. ~ the mattress!! No complaints here. I slept well & awoke without a backache! We had adjoining rooms separated by a kitchenette that included a living room with a breathtaking few! Fall in Full Color!!
A selection of fresh fruit, coffee, dairy & bakery items were available the morning after on the main floor & it was complimentary. The regular restaurant opens at 11am.
Bottom line ~ I would suggest that a stay at the Stillwater whether for a wedding, business, skiing or just on a pleasure weekend is recommended.
This finding the lodge was a no-brainier. 25-30 minutes from Salt Lake City directly off the highway.
We are back home with Great Memories! Our Sincere Thanks to the Staff at the Stillwater!

  • Stayed: October 2013, travelled as a couple
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1  Thank buzltyr837
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Lodge at Stillwater

Address: 1364 W Stillwater Dr, Heber City, UT 84032-4537
Region: United States > Utah > Wasatch Range > Heber City
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #4 of 6 Hotels in Heber City
Price Range: £99 - £325 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Lodge at Stillwater 3*
Number of rooms: 29
Official Description (provided by the hotel):
With such an abundance of lodging options in the Park City area, we appreciate your consideration of The Lodge at Stillwater. The Lodge at Stillwater is one of the few remaining “undiscovered” gems in the Park City area. Located at the Jordanelle Reservoir, and just across the road from Deer Valley’s Jordanelle Express Gondola- The Lodge at Stillwater is the perfect base camp for whatever adventure awaits you.We are located just minutes outside of Park City, Utah. Enjoy complimentary shuttle service to area skiing, shopping, dining, and more.We look forward to your stay! ... more   less 
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Also Known As:
Lodge At Stillwater Hotel Heber City
Hotel At Stillwater

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