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“Horrible Experience”
Review of Swiss Alps Inn

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Swiss Alps Inn
Ranked #1 of 3 Heber City B&B and Inns
Reviewed 10 April 2008

I recently made a reservation at this establishment only not to be able to stay there due to a death in my family at the last moment. Max, the owner, still charged me for my stay despite my pleas with him to understand the situation. It's appaling that people like this exist. DO NOT STAY HERE. You will be dissapointed to say the least

  • Stayed: April 2008
    • Value
    • Check-in / front desk
    • Service
    • Business service (e.g., internet access)
2  Thank joshmutschler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
markowithak, Owner at Swiss Alps Inn, responded to this reviewResponded 16 February 2010

We are very sorry that this guest did not call us to tell us he was not coming until days after his reservation had been charged to his card.
If he had called even that night we would have been happy to rent the room to someone else.
We held the room for him and therefore it was his room for the night. We did not charge his card the full room price.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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50 - 52 of 52 reviews

Reviewed 27 December 2007

My daughter & I flew to learn cross country skiing at the Soldier Hollow (2002 Olympic site) right before Christmas without any hotel reservation as the trip was not planned ahead. At the ski lodge, everyone recommended that we stay at the Swiss Alps Inn, run by third generation family owner. We were told this is where the Ski teams stay. I am sure I would not have chosen to stay here from the look of the place as you walk into your room from the parking lot. The place came with high recommendation from others at the ski lodge. It is no frill but a great value. If you require a room service or any kind of full service, don't stay here. The room came with a microwave oven and a refrigerator. A grocery store is not too far and the Inn also operates Dairy Keen with a famous milk shake which they offered a free coupon with a room purchase. Why pay a high rate (4-5 times) at the Park City when you can stay at the Swiss Alps Inn. It was very convenient. We were able to drive to Park City, Soldier Hollow, Sundance Resort from its convenient location on US 40 which is the Main Street as well. A great value and location.

  • Stayed: December 2007, travelled with family
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
1  Thank sy1606
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 March 2004

Before we moved here, this was our first choice for a Utah ski trip. Very large comfortable rooms at reasonable prices, although not as reasonable as it used to be, having been "discowered". Often full. Hot tub is across the parking lot.

1  Thank kb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Swiss Alps Inn

Address: 167 S Main St, Heber City, UT 84032-2043
Region: United States > Utah > Wasatch Range > Heber City
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Swimming Pool
Hotel Style:
Ranked #1 of 3 B&Bs / Inns in Heber City
Price Range: £57 - £87 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Swiss Alps Inn 2.5*
Number of rooms: 14
Official Description (provided by the hotel):
We are a small, family owned motel, located in the beautiful Heber Valley. We are the perfect motel for your family reunion or quite get-away for two. Come and enjoy all the fun that the Heber Valley has to offer, and then come and enjoy our relaxing motel. ... more   less 
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