The location, activities and food are great. The overall management is TERRIBLE. Our issue is that one of their maintenance carts hit our brand new car. We know it was a cart due to location of impact, matching the exact location of the wrought iron grate of back of maintenance carts. We parked our car away from all other cars, however maintenance carts coming back and forth all day were not held accountable. Instead of management helping us by offering to file a simple claim, a discount of service anything... They didn't offer anything and did NOTHING. If you go, make sure you don't need management for anything! They are not there for you or for any customer with an accident or staff issue in my opinion. We own a nation chain restaurant and deal with customers all day long, we've never treated anyone like this! This is unacceptable for anyplace, but especially a place promoting positive energy. No wonder reviews on this place are dropping. Buyer beware!!!
- Official Description (provided by the hotel):
- A World-Class Adventure RetreatBlended naturally into a landscape of vivid red rock cliffs and canyons of southern Utah, Red Mountain Resort has everything you need to relax, renew and rediscover your passion for adventure. Eighty-two beautifully designed rooms and twenty-four villa suites are carefully sited on fifty-five acres of black lava gardens and fragrant mesquite with stunning vistas of the surrounding mountains. All amenities, from nutrition seminars to massages, are a short, scenic walk away.Red Mountain’s ideal location allows convenient planning of a customized adventure to Zion or Bryce Canyon National Parks, while Snow Canyon State Park is only about a quarter of a mile down the road. Our dedicated staff is here to encourage and support you in being as active or relaxed, social or private, as you wish – whether meeting new friends during an exhilarating rock climb or savoring a solitary walk on our private trails. ... more less
- Reservation Options:
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- Also Known As:
- Red Mountain Hotel Ivins
- Red Mountain Spa
- Red Mountain Resort Utah/Ivins