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“Identity crisis!”
Review of Quality Inn

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Quality Inn
Ranked #11 of 15 Hotels in Kanab
Reviewed 5 July 2009

This hotel seems to be undergoing a change--not quite sure if it is becoming a Comfort Inn or Quality Hotel as both logos were evident. In any event, air conditioning in one of our two rooms was inefficient to say the least. The carpet was in need of cleaning throughout the hotel. There was no baseboard moulding in the bathroom which appeared to be mid-way into renovation. The pool tile was grungy and had areas of missing tiles. Breakfast area was messy.

  • Stayed: June 2009, travelled with family
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Thank Janneykins
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hikanab, Manager at Quality Inn, responded to this reviewResponded 27 October 2009

We would like to say we are sorry that your room had the base board molding removed from your room ... This year we have remodled the hotel. Putting in all new furniture, painting everything, and new tile in all the bathrooms. When you stayed we did have some rooms that we not quite finished with the base boards but have since finished everything up.
We are sorry you didnt have a perfect stay and would like if you could give us another chance to make it right for you.

Thanks
Managment

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Reviews (398)
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298 - 304 of 398 reviews

Reviewed 19 April 2009

We enjoyed our stay for two nights. The top floor was being renovated but that did not bother us much. The continental breakfast was good.

  • Stayed: April 2009, travelled as a couple
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Thank silverkryten
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 January 2009

I stayed at this property second time, earlier it used to be holiday inn. Rooms were neat and clean, equipped with Microwave and refrigerator.

  • Stayed: November 2008, travelled with family
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Thank Mak1234
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 August 2008

I stayed at this "hotel" on 30.07.2008.
everything was wrong with this "hotel".
I travel a lot and this one was the worst.
1. I booked 2 rooms. in one room (senior couple) the air-condition did not work. they refused to replace the room and told us to wait until the aircondition will "unfreese". after 2 hours in a steamy room and only after I made a scene, they agreed to give my parents another room.
2. In the second room the toiletes did not flush. I asked for a housekeeper and instead they gave me a plung !!!!!!
3. the hot tub was not working.

From my bad experience, this is an unmaintaind shabby hotel with shabby service.
one thing is sure, this is not a "Quality" hotel.

  • Stayed: July 2008, travelled with family
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2  Thank Samuel_IL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 August 2008

We were joining a group from this hotel and were given a special rate due to that connection. For the money, I thought this place was a steal! Nice, large, well lit parking lot. Our room was clean, the bed comfortable and the air conditoner worked just fine. Good breakfast! Helpful, polite front desk staff. We were quite pleased!

  • Stayed: July 2008, travelled as a couple
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1  Thank imatbobs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 August 2008

The Quality Inn in Kanab, UT was our home for two nights between visits of the Grand Canyon and Bryce Canyon.

We liked the clean and spacious room equipped with fridge and microwave, nice outdoor pool and the good breakfast with waffles.

On the downside the price was a little elevated, the online AAA rate was more than what walk-in customers with were paying. Internet was spotty on day 2.

I am reducing the rating of the hotel by one point because of Choice Hotel's misleading advertising of the Best Internet Rate Guaranteed when you book through their website. Be advised that the very common AAA, AARP and other rates are NOT covered by this guarantee.

  • Stayed: July 2008, travelled with family
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1  Thank dl2hbx
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 July 2008

The hotel was ideally located for Zion Np & Bryce Canyon. Had a lovely back drop to mountains. Rooms all accessed from inside the hotel which was a bonus. Rooms, large, well decorated & furnished and extremely clean, & comfortable. Small pool available. Continental Breakfast adequate.

  • Stayed: June 2008
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3  Thank hollymist
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Quality Inn

Address: 815 East Highway 89, Kanab, UT 84741 (Formerly Quality Hotel)
Phone Number:
Region: United States > Utah > Kanab
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #11 of 15 Hotels in Kanab
Price Range: £49 - £153 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Inn 2.5*
Number of rooms: 71
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Choice Hotels, TripOnline SA, Expedia, Hotels.com, Cancelon, Evoline ltd, 5viajes2012 S.L. and HotelQuickly so you can book your Quality Inn reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Comfort Hotel Kanab
Quality Inn Kanab, Utah
Quality Motel Kanab

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