Sad to say that, but I give them kudos for trying hard to be The Worst national hotel chain in Kanab as they may reach that pinnacl of shame soon.
Older hotel? Yes
Needs an update? Yes
Needs a new management team? YES
Its a nice cheap place that caters to the tour bus group, but that is because it seems they are wanting the one timers, people who have no choice and will not return anytime soon.
We checked in, third floor room in building two. Elevator out. No sign, no warning Go to front desk, the desk clerk acts shocked but assures us someone is looking at it as we speak (at 10pm)
Get into room, no TV/no Phone. Cant change rooms, they are full. Maintenance man brings a TV but cant get it hooked up to cable. (find out later the cable in that room is dead anyway).
Over a nice continental breakfast, i find that the elevator has been out for awhile. Not a new thing. So why no notice or warning? They put a notice on the ice machine that it was broken!
Won't get into the mold in the bathroom or the fact that we were there for two nights, but not given any amenities for night #2.
The staff (except for the front desk) are friendly and go out of their way to help where they can and to make it all work even if they have to use bailing twine and duct tape!
They also advertise it is a secured building but not once did I see a locked door. Did see the neighborhood dog wander thru the buildings a few times
If looking for a place close to the Canyons, not fussy about service or being lied to, its reasonably clean, reasonably quiet and they have a great continental breakfast, this is your place...
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- Also Known As:
- Shilo Inn Suites Kanab Utah Hotel Kanab
- Shilo Inn Kanab
- Kanab Shilo Inn
- Days Inn & Suites Kanab Utah