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“Not the Worst in Kanab”

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Days Inn & Suites Kanab
Ranked #10 of 15 Hotels in Kanab
Reviewed 20 September 2013

Sad to say that, but I give them kudos for trying hard to be The Worst national hotel chain in Kanab as they may reach that pinnacl of shame soon.

Older hotel? Yes
Needs an update? Yes
Needs a new management team? YES

Its a nice cheap place that caters to the tour bus group, but that is because it seems they are wanting the one timers, people who have no choice and will not return anytime soon.

We checked in, third floor room in building two. Elevator out. No sign, no warning Go to front desk, the desk clerk acts shocked but assures us someone is looking at it as we speak (at 10pm)

Get into room, no TV/no Phone. Cant change rooms, they are full. Maintenance man brings a TV but cant get it hooked up to cable. (find out later the cable in that room is dead anyway).

Over a nice continental breakfast, i find that the elevator has been out for awhile. Not a new thing. So why no notice or warning? They put a notice on the ice machine that it was broken!

Won't get into the mold in the bathroom or the fact that we were there for two nights, but not given any amenities for night #2.

The staff (except for the front desk) are friendly and go out of their way to help where they can and to make it all work even if they have to use bailing twine and duct tape!

They also advertise it is a secured building but not once did I see a locked door. Did see the neighborhood dog wander thru the buildings a few times

If looking for a place close to the Canyons, not fussy about service or being lied to, its reasonably clean, reasonably quiet and they have a great continental breakfast, this is your place...

  • Stayed: September 2013, travelled on business
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1  Thank thevegastourist
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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371 - 377 of 544 reviews

Reviewed 3 September 2013

  • Stayed: August 2013, travelled with family
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Review collected in partnership with Days Inn
Thank Meredith L
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Bryanna V, Guest Relations Manager at Days Inn & Suites Kanab, responded to this reviewResponded 5 September 2013

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed 3 September 2013

The Days Inn in Kanab is an older hotel with large rooms that seems to cater to the tour bus crowd. The room was clean but in need of an update. Could hear the plumbing fixtures in the adjacent rooms. Asked for a non-smoking room but the room given smelled of smoke. Too tired to request a change so I don't know if they actually have non-smoking rooms but it would be something to ask as I didn't see any of the rooms marked. The included breakfast was decent including a potato-egg dish, sausage gravy, make your own waffles and the like. I thought the staff was pleasant. Overall I would say this is an average quality relatively inexpensive hotel.

Stayed: September 2013, travelled solo
Thank BartLasVegas_Nevada
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bryanna V, Guest Relations Manager at Days Inn & Suites Kanab, responded to this reviewResponded 5 September 2013

Dear Valued Guest,

We are pleased you enjoyed your stay at our hotel. We thank you for sharing your experiences with us. Your feedback shows us areas of improvement. We have purchased new bedding material that will be replacing the older ones. We hope you chose to return with us on your future trip to Kanab, UT.

Sincerely,

Bryanna

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 31 August 2013

We stayed here while visiting the North Rim of the Grand Canyon. Staff was super friendly and helpful, rooms were clean and spacious enough. Quiet. The pool didn't look all that inviting but we didn't go there to swim. All in all a great value.

  • Stayed: August 2013, travelled with friends
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Thank Maricolleen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bryanna V, Guest Relations Manager at Days Inn & Suites Kanab, responded to this reviewResponded 5 September 2013

Dear Valued Guest,

Thank you for choosing to stay with us. We appreciate the feedback. We are always working toward improvement and your feedback will help us get there. We hope to see you soon on your future visit to the Grand Canyon.

Sincerely,

Bryanna

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Reviewed 31 August 2013

This isn't a fancy motel, but you get good value for the money. The fit and finish of the room was not great, but it was a very large room with a very comfortable bed. There's nothing special about this motel, but does its job well and cheerfully.

The breakfast seemed to be a bit more elaborate than usual in these places, although we didn't take advantage of that.

There are a lot of motels in Kanab. For the value, this is one you should consider.

  • Stayed: August 2013, travelled with family
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Thank elmcityjohn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 31 August 2013

  • Stayed: August 2013, travelled as a couple
    • Value
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Review collected in partnership with Days Inn
1  Thank Gretchen V
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Reviewed 27 August 2013

We booked a King size bed but when we arrived were told that all king rooms were booked and we would have to have a room with 2 queens. The room was in the adjacent building on the second floor. The elevator did not work, the air conditioning did not work and the room was dirty. When we complained we were placed in a king room in the main building on the ground level. Although we were finally placed in the room we booked we will not be staying there again.

  • Stayed: August 2013, travelled on business
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Review collected in partnership with Easytobook.com
Thank Brent B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bryanna V, Guest Relations Manager at Days Inn & Suites Kanab, responded to this reviewResponded 31 August 2013

Dear Brent,

Thank you for sharing your experiences. On behalf of the entire team I would like aplogize for the inconvience you endured during your stay at our hotel. I have brought these issues to management attention and I can assure corrective action will be taken.

We hope you wil supply us with another opportunity to provide you with superior service.

Sincerely,

Bryanna

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Additional Information about Days Inn & Suites Kanab

Address: 296 W 100 N, Kanab, UT 84741-3228 (Formerly Shilo Inn )
Phone Number:
Region: United States > Utah > Kanab
Amenities:
Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #10 of 15 Hotels in Kanab
Price Range: £48 - £125 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Days Inn & Suites Kanab 2*
Number of rooms: 116
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Also Known As:
Shilo Inn Suites Kanab Utah Hotel Kanab
Shilo Inn Kanab
Kanab Shilo Inn
Days Inn & Suites Kanab Utah

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