We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Very helpful GM”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Days Inn & Suites Kanab
Ranked #10 of 15 Hotels in Kanab
Shanghai, China
1 review
“Very helpful GM”
Reviewed 15 October 2013

We arrived Kanab in 4th Oct. National parks are still closing due to the gov shut down. With a lot of depressing schedule changes, what happened in Days Inn Kanab gave us a good day in the vacation.

Our room was booked via Hotwire a month ago. Hotwire is strict to "no change, no refund". We contacted hotwire but they refused to refund.

We get to the hotel in the afternoon. Before check-in, we decided to try our luck to cancel this stay with the help of Days Inn's front desk. And luckily, Natalie, the GM of this hotel is at the front desk. She agreed to help us to cancel this room without any hesitation.

The cancellation took us about an hour. I really appreciate the help from Natalie in that busy afternoon (the front desk almost never got empty when we are there. She has to answer customer questions, make check-in, and help us to call at the same time) so that we can head to Vegas and enjoy a great night.

If there are chances to visit Kanab next time, I'll choose this hotel.

  • Stayed October 2013, travelled with family
    • Service
Helpful?
Thank Tongqi S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bryanna V, Guest Relations Manager at Days Inn & Suites Kanab, responded to this review, 17 October 2013
Dear Tongqi,

Due to the government shutdown that took place, we understand there were many cancelled trips. We are glad our GM Natalie was able to assist you, with great costumer service. We do hope you are able to reschedule your trip and visit us again. We will be replacing the bedding material and adding new sink vanities. We hope to see you then!

Thank you,

Bryanna Valencia
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

503 reviews from our community

Traveller rating
    96
    161
    143
    58
    45
See reviews for
144
188
50
31
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (41)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • Finnish first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Russian first
  • Spanish first
  • Any
English first
Australia
Level Contributor
479 reviews
132 hotel reviews
common_n_hotel_reviews_1bd8 191 helpful votes
Reviewed 9 October 2013

We were not unhappy with our stay as it was only one night and it was reasonable value for a late booking. The check in went well with a nice welcome. The room was large and clean with a good bathroom. Bed was good, linen was nice. Breakfast was very good. Wait a minute, this is turning into a good review!?

Really, I could only pick the rather dated state of the furniture and that we had a table that was so wobbly you could not use it!

But the great feature of our stay was dinner at the Rocking V restaurant! Top notch! YMMV

Room Tip: Dinner at the Rocking V!
See more room tips
  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank wing6rider-Australia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bryanna V, Guest Relations Manager at Days Inn & Suites Kanab, responded to this review, 17 October 2013
Dear Valued Guest,

First and foremost thank you for choosing to stay with us. We are glad to hear you enjoyed your stay. We are always working toward improvement and you feedback will help us get there. I'll be sure to bring this to management attention. We are in the process of purchasing new furniture for each guest rooms. We look forward to your next trip!

Sincerely,

Bryanna
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Crozet, France
Level Contributor
26 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 22 September 2013

The environment is fine but the hotel is located near a bush road. My room was relatively clean but it did not smell good. The breakfast was so so. I could recommend this hotel for one night, not more.

  • Stayed September 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jean-Yves B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bryanna V, Guest Relations Manager at Days Inn & Suites Kanab, responded to this review, 30 September 2013
Dear Valued Guest,

Thank you for taking the time to review us and sharing your experiences. As a team we strive to provide each guest with the utmost costumer service. We would love to add more to the breakfast. However, we are limited to Wyndham standards. Your feedback is greatly appreciated. We look forward to serving you again on your next trip to UT!

Sincerely,

Bryanna
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Phoenix, Arizona
Level Contributor
18 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed 21 September 2013

This used to be Shilo Inn but was bought out by people associated with Wyndham. It caters to a lot of bus tours. The room was nice, BUT in my experience Wyndham has a habit of buying places and in a couple years they become more rundown (I.e. Super 8 in Farmington, New Mexico). Currently it is a good place to stay in 2013. I was surprised to find a lot of mold (8" by 12" section) when I opened a fold in the shower curtain. When I told the management they said they would fix the problem. They have the typical breakfast, but even at 7 AM there were lines 10-15 people long waiting to get to the food and at least 60 people sitting at tables.

Room Tip: Kanab has the best motel rooms within 30-40 miles of the area. The motels in Fredonia, etc. are bad...
See more room tips
Stayed September 2013, travelled solo
Helpful?
Thank phxhiker
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Las Vegas
Level Contributor
41 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed 20 September 2013

Sad to say that, but I give them kudos for trying hard to be The Worst national hotel chain in Kanab as they may reach that pinnacl of shame soon.

Older hotel? Yes
Needs an update? Yes
Needs a new management team? YES

Its a nice cheap place that caters to the tour bus group, but that is because it seems they are wanting the one timers, people who have no choice and will not return anytime soon.

We checked in, third floor room in building two. Elevator out. No sign, no warning Go to front desk, the desk clerk acts shocked but assures us someone is looking at it as we speak (at 10pm)

Get into room, no TV/no Phone. Cant change rooms, they are full. Maintenance man brings a TV but cant get it hooked up to cable. (find out later the cable in that room is dead anyway).

Over a nice continental breakfast, i find that the elevator has been out for awhile. Not a new thing. So why no notice or warning? They put a notice on the ice machine that it was broken!

Won't get into the mold in the bathroom or the fact that we were there for two nights, but not given any amenities for night #2.

The staff (except for the front desk) are friendly and go out of their way to help where they can and to make it all work even if they have to use bailing twine and duct tape!

They also advertise it is a secured building but not once did I see a locked door. Did see the neighborhood dog wander thru the buildings a few times

If looking for a place close to the Canyons, not fussy about service or being lied to, its reasonably clean, reasonably quiet and they have a great continental breakfast, this is your place...

  • Stayed September 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank thevegastourist
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Kanab hotels

Hotels you might also like...
Travellers also viewed these Kanab hotels
0.2 mi away
Comfort Suites
Comfort Suites
#1 of 15 in Kanab
184 reviews
0.6 mi away
Holiday Inn Express Hotel & Suites Kanab
0.1 mi away
Canyons Boutique Hotel - A Canyons Collection Property
Show Prices
Show Prices
Show Prices
1.4 mi away
Quality Inn
Quality Inn
#12 of 15 in Kanab
383 reviews
0.5 mi away
Hampton Inn Kanab
Hampton Inn Kanab
#4 of 15 in Kanab
231 reviews
0.2 mi away
Best Western Red Hills
Show Prices
Show Prices
Show Prices

Been to Days Inn & Suites Kanab? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Days Inn & Suites Kanab

Property: Days Inn & Suites Kanab
Address: 296 W 100 N, Kanab, UT 84741-3228 (Formerly Shilo Inn )
Phone Number:
Region: United States > Utah > Kanab
Amenities:
Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #10 of 15 Hotels in Kanab
Price Range (Based on Average Rates): £
Hotel Class:2 star — Days Inn & Suites Kanab 2*
Number of rooms: 116
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hotels.com, Ebookers, Booking.com, Priceline, TripOnline SA, Traveltool, S.L.U., Evoline ltd, getaroom.com, HotelQuickly and Cancelon so you can book your Days Inn & Suites Kanab reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Shilo Inn Suites Kanab Utah Hotel Kanab
Shilo Inn Kanab
Kanab Shilo Inn
Days Inn & Suites Kanab Utah

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing