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Reviews (557)
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All reviewsplace to staygrand canyonan overnight stayfree wifithe main streetwithin walking distanceold schoolsmall poolmini fridgein townwestern legendssmall townclean roomsnothing fancylarge roombed was comfortableenjoyed our stay
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7 - 12 of 558 reviews
Reviewed 4 weeks ago

Recommended to us by another Hotel. It is an older Hotel very well maintained & updated with modern facilities. Clean & comfortable. Our two Grand Daughters loved that we got a suite & they had their own room. Each room had a TV and AC unit. Has a large outdoor pool. It has patio like areas outside rooms with chairs & tables.It has a very light breakfast. Really enjoyed our stay at this Hotel & it is reasonably priced compared to some others it that area.Different & very nice.

  • Stayed: June 2018, travelled with family
    • Value
    • Sleep Quality
    • Service
Thank Henry M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BW_HotelManager, General Manager at Aikens Lodge, responded to this reviewResponded 4 weeks ago

Thanks for letting us know you and your grand daughters were comfortable! We’re happy to see you rated your stay “excellent” and hope you’ll visit again next time you’re looking for a classic hotel with Route 66 flair!

Sincerely,
Amber Howells - Manager @ Aikens Lodge

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 weeks ago

We really had a terrible experience in this hotel! The toilet overflowed and didn't work, and they couldn't fix it. Possibly worse, there were cockroaches in the room. We called twice to request at least a partial refund and they kept putting us off. Too bad! It has a good location and easy parking but STAY AWAY. Yuck!

Room Tip: Stay elsewhere.
  • Stayed: May 2018, travelled with family
    • Rooms
    • Cleanliness
    • Service
Thank wakkodog
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BW_HotelManager, General Manager at Aikens Lodge, responded to this reviewResponded 4 weeks ago

Thank you for your recent stay. We’re concerned about ensuring that we are providing the best quality of service and towards that end, we like to interact with those guests who take the time to review us. Thank you for taking my call. It’s always a disappointment to hear when guests have a less than stellar experience. For that, I apologize. Maintenance issues are rare, but they do happen. In those atypical cases, the team will find a quick remedy. We have noted that your bathroom issue was resolved so we’re not sure where the communication error occurred. Next, we can assure you that it is extremely rare for any insect to get through our defenses. We spray every month and use the most current technologies available. Despite the most pristine conditions, one or two flying insects can sometimes get in. Although you declined our partial refund of your stay, we’re still hoping to have another opportunity to win your loyalty. Please feel free to reach out to me if I can offer further assistance.

Safe travels!

Sincerely.
Amber Howells - Manager @ Aikens Lodge

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 June 2018

Rooms were a little small but clean and remodeled. Parking in front of our room was very convenient. The staff was helpful and friendly. The motel is located in the center of town and within walking distance of several good restaurants. They offered a small and limited food and coffee pick-up in the morning.

  • Stayed: May 2018, travelled with family
    • Location
    • Cleanliness
    • Service
Thank Pizzaman70
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BW_HotelManager, General Manager at Aikens Lodge, responded to this reviewResponded 4 weeks ago

Thank you for the glowing review of Aikens Lodge! We’re happy to hear it was cleanliness, convenient parking and our team’s welcoming attitude that translated into a good value. We hope you enjoyed our beautiful little town.

Looking forward to next time. Remember to book direct with our website to get the best rates we offer.

Happy summer travels!

Sincerely,
Amber Howells - Manager @ Aikens Lodge

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 May 2018

While this place reminds one of the 50's, it is clean, well maintained and extremely reasonably priced for the area. Staff is very friendly and helpful. Only coffee, juice and cakes for breakfast, but there is a great restaurant only a few block away that serves a fantastic breakfast. We also enjoyed the nearby pharmacy where they serve wonderful ice cream, and local gift shops. Will go back again!! Highly recommend!

  • Stayed: May 2018, travelled with friends
    • Value
    • Location
    • Service
Thank Glenda J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BW_HotelManager, General Manager at Aikens Lodge, responded to this reviewResponded 24 May 2018

Very nice to hear you enjoyed your stay! Our team loves to host visitors to beautiful Kanab and I’m glad to know your impressions were positive. Our team really does go the extra mile to make sure everyone is comfortable and situated for a peaceful night’s rest. The style of the hotel is classic Route 66 which gives you a wonderful American feeling. We hope to welcome you back again soon. Enjoy the rest of your spring travels!

Sincerely,

Amber Howells - Manager @ Aikens Lodge

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 May 2018

While the motel buildings are older, they are well cared for and clean. This is an ideal location for those with off-road vehicles and there is ample parking in the rear for vehicle trailers. The motel is centrally located in town within walking distance of many restaurants. Amber, the manager, is a wealth of information about the area and very hospitable as well.

  • Stayed: May 2018, travelled with friends
    • Sleep Quality
    • Cleanliness
    • Service
Thank IIIFirePilot
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BW_HotelManager, General Manager at Aikens Lodge, responded to this reviewResponded 19 May 2018

Thanks for making Aikens Lodge the base camp for your off road adventures! My staff and I really appreciate the support. We sincerely enjoyed having you as our guests. Looking forward to next time. Let me know if you ever need assistance with anything!

Happy spring travels!

Sincerely,
Amber Howells - Manager @ Aikens Lodge

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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