I really wanted to give an "excellent" rating to this hotel. The service was exceptional, the rates reasonable and the room clean. My kids were enamored with the lobby and staircase. Everything seemed great until it was time to sleep (at about 11:00 pm). The mattresses were a bit hard but ok, the pillows were dismal, I tried everyone and they were all very uncomfortable. The worst part was the thin walls that allowed my family and me to hear the phone conversations of the guest next door. It didn't seem that he was speaking too loudly but the thinness of the walls made it sound like he was in our room. Then the TV was on, again not too loudly, but we could hear it as if it was in our own room...until 2 am. The heater, while it kept our room a nice temperature, was very loud and annoying. Bottom line, neither my spouse, children nor I slept well at all. If the goal of paying for a hotel for the night is to rest this hotel did not help us accomplish that goal.
- Official Description (provided by the hotel):
- Southern Utah's finest and most luxurious inn. Complimentary Full Breakfast, Complimentary WiFi, Spa Tubs, Fireplaces, Luxurious linens and bedding. Choice of two outdoor swimming pools (seasonal). ... more less
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- Also Known As:
- Victorian Hotel Kanab
- Canyons Boutique Hotel - A Canyons Collection Property Kanab, Utah