We stayed here 2 nights in mid May. The room was nice and clean, the beds were comfy and the staff was very helpful. Everyone was nice and the breakfast was really good as well. We didn't use the pool or hottub but it was nice to know we could, plus there was a fridge in our room which most hotels on our 8 night trip didn't have so this was great. This would have been a very good rating until check out. I reserved the room on my credit card, but we wanted to pay for the room on a different credit card. Not a problem we were told just make sure you give us the info before 8 pm on your last night. We did this and thought we were all set. At check out I notice both cards were charged. So I go over this again with the fron desk and am given a copy of the receipt that shows the credits and the charges and everything is great. Off we go until over the next 4 weeks after our trip there are charges and credits given. I understand mistakes can happen but why it wasn't completely resolved until mid June boggles my mind. Everyone was nice about it but the overall situation left a bad taste in my mouth. I would just say make sure to double check your charges.
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- Also Known As:
- Best Western Red Hills Hotel Kanab
- Best Western Hotel Kanab
- Best Western Kanab
- Kanab Best Western
- Best Western Red Hills Kanab, Utah