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Best Western Timpanogos Inn
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Reviews (392)
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All reviewsno elevatorhot tubexcellent breakfastwaffle barnice roombiscuits and gravyoff the highwaygreat poolbreakfast itemsyogurtplace to staycomfortable bedsgrocery storeexercise roomwould definitely stay here againgreat rateenjoyed our stay
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Reviewed 27 June 2014 via mobile

Chose this Best Western due to the fact it WAS a Best Western, which usually translates to a certain level of quality/comfort with a hotel stay. We were particularly interested in the hot breakfast and the pool, since we had a 12-hour drive that day and looked forward to relaxing. The pool had a clearly posted "Adults Only" time at 10 pm. Nice.. We thought.. Sadly, several families didn't respect that and showed UP at 10 pm with kids in tow. Soon the hot tub was FULL of jumping toddlers and screaming kids having a ball at 10:15 pm.. We left. Told the Front Desk, who acknowledged this was an ongoing problem. Kids also ran up and down the hallways until pretty late that night. But aside from kids who apparently don't have a bedtime.. The room was clean, comfortable, and breakfast was decent.

Stayed: June 2014, travelled as a couple
1  Thank fotokrz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jill H, Manager at Best Western Timpanogos Inn, responded to this reviewResponded 21 August 2014

Thank you for your comment. We do have an indoor pool and hot tub, and a hot breakfast with pancakes, eggs, and a variety of pastries. Your comment will help us keep our hotel up to guests standards.

Jill Henderson
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 June 2014

I had a great experience at this hotel. It is very close to good restaurants, grocery store and shopping. The pool area is very nice and the hot tub especially great after a half marathon! The breakfast was yummy and the pancakes are made from Lehi Roller Mills mix!!!

  • Stayed: June 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
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Review collected in partnership with Best Western
Thank familyfun0
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jill H, Manager at Best Western Timpanogos Inn, responded to this reviewResponded 21 August 2014

Thank you for taking the time to review our hotel. We are surrounded by many restaurants and great shopping malls. Our breakfast does include pancakes, eggs, cereal, and a variety of pastries. We hope to see you soon.

Jill Henderson
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 June 2014

A very friendly, and helpful staff to greet you as you register. The room we had reserved was not available so they upgraded to a better room at no cost. The breakfast was provided by a very friendly person. It's nice to get a smile first thing in the morning. Over all it was an excellent experience.

  • Stayed: June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
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Review collected in partnership with Best Western
Thank James B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jill H, Manager at Best Western Timpanogos Inn, responded to this reviewResponded 21 August 2014

Thank you for your comment. We are glad that you enjoyed your stay with us. Your comment will help us improve and maintain our service. We hope to see you in the near future.

Jill Henderson
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 June 2014

The carpet was slightly soiled near the back entrance of the hotel, since I seldom sleep on the floor and without my shoes, this is not a problem. If you factor in the great mattresses and pillows as well as the VERY affordable price, staying here is a "no brainer!" Thanks for the nice facility.

  • Stayed: June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank Jimmy M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jill H, Manager at Best Western Timpanogos Inn, responded to this reviewResponded 21 August 2014

Thank you for taking the time to review our hotel. We do have very affordable prices, and great rooms. We strive to make every guests experience a good one. We look forward to seeing you in the future.

Jill Henderson
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 June 2014

Love the Best Western's they have super breakfast, great pool, the very best comfortable beds and pillow choices... The Best Western in Lehi, Utah does definately need a elevator... It is close to my son's house and easy on and off the interstate highway....

  • Stayed: June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank 5Millie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jill H, Manager at Best Western Timpanogos Inn, responded to this reviewResponded 11 June 2014

Thank you for your comment, this will help us to improve our hotel for a better stay. We have a large indoor pool and spa. Our hot breakfast includes pancakes, eggs with/without sausage, cereal, and a variety of pastries. We look forward to having you stay with us again.

Jill Henderson
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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