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“Wonderful Experience”

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SpringHill Suites Logan
Ranked #4 of 11 Hotels in Logan
Certificate of Excellence
Reviewed 28 December 2013

We spent four days at the Springhill Suites over Christmas. The suites were very clean and comfortable. The staff were very friendly and courteous and made you feel welcome. Breakfast was varied with just about something for everyone. We plan on staying here when in the Logan area. We highly recommend this hotel.

  • Stayed: December 2013, travelled with family
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1  Thank tomc879
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
David H, General Manager at SpringHill Suites Logan, responded to this reviewResponded 30 December 2013

Tom,

It was truly great having you and your wife stay with us here at the Springhill Suites by Marriott in Logan, Utah. Tiffany my front desk agent daily stated to me how nice you and your wife were and that she simply loved speaking with you. You became part of our family Tom while you stayed with us, and we do hope that you come and stay with us again soon. I as the hotel General Manager thank you for your wonderful comments regarding our amazing hotel suites and how clean they are. Interesting little fact about our hotel, this hotel is in the top 10% of our brand throughout the country in room cleanliness. But truly it comes down to our amazing staff, and the way that they make you feel home while away from home. So thank you for your kind words regarding my amazing hotel team. We look forward to your next visit.

Best regards,

David Hiatt
Hotel General Manager

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142 - 148 of 219 reviews

Reviewed 23 November 2013

A number of years ago I got so tired of smoky rooms and mediocre beds that I started staying routinely at Marriott-brand hotels. Most of my Marriott stays have been good to great, but THIS one was fabulous! It is a quite new hotel with much nicer interior styling than the odd attempt at retro styling that I've seen in a number of Springhill Suites in recent years. The room was clean and quiet, the bed tried hard to get me to stay longer, and the help was friendly. I'll stay here every time I'm in Logan.

  • Stayed: November 2013, travelled on business
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Thank J S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
David H, General Manager at SpringHill Suites Logan, responded to this reviewResponded 25 November 2013

Dear guest,

Wow! Thank you so very much for saying such wonderful things regarding our hotel. It is true that we are not the normal "Springhill Suites" that you would find elsewhere. Our hotel truly is one of a kind, in that we are completely customized! Our owners truly wanted a hotel that offered the very best in room amenities, and to have the hotel ambiance reflect that of a full service hotel. You mention some of our key upgrades that are offered in our hotel such as the Simmons Beauty Rest Gentle Nights Plush # 2 mattresses that are one of the #1, LOVES of our hotel. I don't believe that many individuals know of our upgraded showers with the jets that can massage your back or the amazing customized interior that offers a plush and luxurious style and feel, rather than as you mentioned that "retro" look. Our guests keep coming back to our hotel over and over again, for the very same reasons that you have mentioned that you will be coming back for. Please allow me the opportunity by saying thank you for these kind words and for allowing us to make your home away from home an amazing one.

Happy Holidays!

David Hiatt
Hotel GM

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Reviewed 14 November 2013

We had a queen sized bed with a partially separate room that included an arm chair, pull out bed couch, and a desk. The room was spacious and the bed was surprisingly more comfortable than we had expected. The front desk staff was very helpful and friendly. Located near several dining options within walking distance. Visited the pool and hot tub twice. The pool was "heated", but only just. The hot tub was refreshing and everything in the amenities was clean. Only complaint would be the dead bug we found in our soap dish. Our room rate was $89. Excellent lodging for the price we paid.

  • Stayed: November 2013, travelled on business
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Thank Boyerred
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
David H, General Manager at SpringHill Suites Logan, responded to this reviewResponded 25 November 2013

Dear Boyerred,

I am so glad that you had a great visit at our hotel! I too agree that the beds at our hotel are amazing and very comfortable. You can read from the posting made above from a recent guest of ours, that they too loved our beds and décor. I thank you for letting me know of the pool temperature. After reviewing this concern with my hotel engineer we increased this temperature after noticing that it had dropped slightly. So thank you for helping us correct this issue. I am saddened to hear about the insect in the soap dish and want you to know that, this is a very uncommon finding. Especially when our hotel is ranked in the top ten in room cleanliness with Marriott. Nevertheless these issues do occur and I do wish to express my sincerest apologies. Thank you so very much for staying at our beautiful hotel. We look forward to seeing you and your family again soon! Until then happy holidays.

David Hiatt
Hotel GM

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Reviewed 3 November 2013

We stayed in the Jacuzzi suite which was more expensive, but a treat for my husband's birthday. The room was huge, living room area with a desk, flat screen tv, couch, gas fireplace, refrigerator and microwave. It was quiet. Very clean. I never heard any noise from the parking lot, road or other people. We did not use the pool or eat breakfast there, so I can't comment on that. There are places to eat in walking distance and my favorite is the restaurant Elements. Front desk staff was very nice and efficient. My only complaint was the bed. You could feel springs poking through. We paid about $149 for the room so that was disappointing. I mentioned it to the front desk person when we left and she said she would tell maintenance.

  • Stayed: October 2013, travelled as a couple
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Thank tdimiles
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
David H, General Manager at SpringHill Suites Logan, responded to this reviewResponded 4 November 2013

Dear valued guest,

I do apologize for the discomfort experienced while utilizing the bed in this suite. As promised by my front desk agent in the morning, our maintenance team has replaced this mattress. Finding issues such as these are often times hard to detect unless a guest lets us know, so thank you for your efforts. I am however delighted to hear that you enjoyed the amazing space that this suite has to offer, along with the additional room amenities of the cozy fireplace, large LG TV’s and whirlpool tub. I love hearing what our guests have to say regarding these suites, because they always seem to fall in love with them. I just wish I had more of them in our hotel. I thank you for your business and hope that you will come stay with us again soon.
Kindest regards,

Dave Hiatt
Hotel GM

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Reviewed 19 September 2013

Customer service was excellent here. The room was clean, bright and comfy with luscious linens and nice toiletries. Quiet with healthful, delicious breakfast options, a colorful bright lobby and USA Today. Would definitely stay here again.

Room Tip: I always ask for a room away from the elevator. I'd ask for a room facing the east.
See more room tips
  • Stayed: July 2013, travelled with family
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Thank Balzac
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
David H, General Manager at SpringHill Suites Logan, responded to this reviewResponded 3 October 2013

Dear valued guest,


I am so pleased to hear that you had a wonderful stay at our hotel. I truly agree with you that the decor, color and custom amenities make it for an enjoyable stay. Thank you very much for commenting on our customer service. Our staff are truly dedicated in making each customer and guest feel at home and welcome during their stay. The breakfast is 100% brand new to our Springhill Suites brand with Marriott and our guest feel the same way. We look forward to your next visit. Thank you again for your great comments.

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Reviewed 8 September 2013

Logan, UT was our vacation destination for 3 years as our son completed his MFA at USU. Our last trip out we stayed at Springhill. It proved to be very comfortable for a small town. Highly recommend staying there.

  • Stayed: April 2013, travelled with family
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1  Thank Karen N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
David H, General Manager at SpringHill Suites Logan, responded to this reviewResponded 4 October 2013

Valued Guest,

Thank you so very much for staying at our hotel while visiting your son at Utah State. We are truly love our university and hope that your son enjoyed his time while attending this great school and living here in Cache valley. We delighted to hear that you enjoyed your stay at our hotel and thank you for your kind remarks. Until next time.

Thank you!

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Reviewed 3 September 2013

We were very delighted with our stay at Springhill Suites. The room was spacious, had high quality furnishings, and was very clean. We liked having the two different bathrooms, one with toilet and sink, the other with shower and sink. We also appreciated the unit that held the microwave and fridge. It had a small counter and sink so that you can do your food prep away from the bathroom sink. We will most definitely be staying there again!

  • Stayed: August 2013, travelled as a couple
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Thank SLCdweller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Matt L, Director of Marketing at SpringHill Suites Logan, responded to this reviewResponded 16 October 2013

Thank you for your review! We are happy to hear that you enjoyed your room and overall stay with us. I completely agree with you about the bathroom setup in the rooms, it makes perfect sense to me. Next time you stay with us we are going to do all we can to earn a 5-Star review... challenge accepted! We hope to see you soon!

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Additional Information about SpringHill Suites Logan

Address: 635 South Riverwoods Parkway, Logan, UT 84321
Region: United States > Utah > Wasatch Range > Logan
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotel in Logan
#6 Family Hotel in Logan
Price Range: £89 - £156 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — SpringHill Suites Logan 3*
Number of rooms: 115
Official Description (provided by the hotel):
Whether you are on the road for a few days or a few weeks. SpringHill Suites Logan is perfect for business and leisure. Springhill Suites in Logan is very close to our amazing Utah State University, American West Heritage Center, USU Innovation Park and numerous other activities and attractions. We desire to spoil you with updated luxury amenities such as our extremely fast wireless Internet, complimentary breakfast offering hot Johnny O's doughnuts from next door, indoor pool, fitness room, 24-hour food market and luxury room amenities offering up to 25% more spacious than traditional hotel rooms. Our hotel suites in Logan feature separate eating and sleeping areas, 37 inch flat-panel TV, pullout sofa bed, luxurious bedding, NEW SERTA PERFECT SLEEPER BEDS, microwave and refrigerator. When planning events, you couldn't find a better place that offers the convenience of our hotel being directly connected to the Riverwoods Conference Center. Our conference center offers accommodations up to 1,000 guests. When looking for affordable and spacious accommodations in Cache Valley, you will find an ideal choice at SpringHill Suites. ... more   less 
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Also Known As:
Springhill Suites Logan Hotel Logan
SpringHill Suites Logan Utah

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