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All reviews great location movie theater front desk indoor skydiving within walking distance very nice hotel covered parking business trip great place to stay hotel is located room key breakfast buffet excellent stay clean rooms fitness center would stay here again staff was friendly
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Reviewed 18 May 2014 via mobile

After a 3 night stay I would recommend this hotel to anyone. It is in a convenient location to the newer part of downtown with several restaurants in walking distance. There is even an indoor skydiving area and bowling alley across the street.

The rooms are new and in good condition, Clean and quiet , and with plenty of amenities. On site restaurant, pool, and work out facilities make it a complete hotel.

Stayed: May 2014, travelled on business
Thank rgee009
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Todd L, Assistant General Manager at Hilton Garden Inn Ogden UT, responded to this reviewResponded 25 May 2014

Dear rgee009,

Thank you for taking the time to share your experience at the Hilton Garden Inn.

We are pleased to have made such a positive impression and humbled by your kind remarks.

It is always rewarding when the details that make up the HGI experience are recognized and appreciated.
It is our goal to provide the best in accommodations and service and we could not be more pleased we were successful in achieving this for you.

Thank you again for such generous feedback. We will look forward to welcoming you back.

Sincerely,

Todd Light
Assistant General Manager
Hilton Garden Inn

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 May 2014

The Hotel was nice and clean. The hot tub and pool area was great. The hot tub was hot, some places are just warm. We were close to the movie theater and dining which is the only reason we come to this hotel as were live just 20 miles away in a small town without these services.

  • Stayed: May 2014, travelled as a couple
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Review collected in partnership with Hilton Garden Inn
Thank Colleen K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Todd L, Assistant General Manager at Hilton Garden Inn Ogden UT, responded to this reviewResponded 25 May 2014

Dear Colleen K,

Thank you for taking the time to share your experience at the Hilton Garden Inn. We are always delighted to hear the experiences from our guests in our continual efforts of improving the HGI experience.

Thank you for recommending us so highly and for appreciating the small details that set us apart from other hotels.

We are honored to have earned your trust and will look forward to welcoming you back.

Sincerely,

Todd Light
Assistant General Manager
Hilton Garden Inn

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 May 2014

Crispy clean, nice staff, great location in downtown Ogden. Parking is a bit difficult since the adjacent parking garage is usually full, but I was able to find spots on the street both nights I was there.

  • Stayed: May 2014, travelled solo
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Thank nh20
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Todd L, Assistant General Manager at Hilton Garden Inn Ogden UT, responded to this reviewResponded 25 May 2014

Dear nh20,

Thank you for taking the time to share your experience at the Hilton Garden Inn.

We are pleased by your kind remarks and proud to know we have left such a favorable impression on you.

Kindly be advised that we do have a second level to our parking garage. The second level does have a separate entrance. I apologize you were not informed of the additional parking upon arrival.

Thank you again for the positive remarks. We will look forward to welcoming you back.

Sincerely,

Todd Light
Assistant General Manager
Hilton Garden Inn

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 May 2014

Nice hotel, but services for what you pay was not worth it. Checked after 9pm and was racing to get to room to order room service, which did not have what we wanted to eat...very disappointing. Then you have not access to hotel from parking lot, that was a drag.

  • Stayed: May 2014, travelled as a couple
    • Value
    • Location
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Review collected in partnership with Hilton Garden Inn
Thank Patricia H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Todd L, Assistant General Manager at Hilton Garden Inn Ogden UT, responded to this reviewResponded 25 May 2014

Dear Patricia H,

Thank you for taking the time to share your experience at the Hilton Garden Inn.

I apologize our hotel left such an underwhelming impression with you. I can assure you that is the opposite of what we strive for.

In regards to the room service, it is open until 10pm and I’m sorry the menu was not to your liking.

We hope to have the opportunity of welcoming you back.

Sincerely,

Todd Light
Assistant General Manager
Hilton Garden Inn

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Reviewed 12 May 2014

The hotel itself was beautiful. It was clean and the staff friendly and helpful. There are several nice restaurants within walking distance. My only complaint is that ALL the pillows in the hotel are way to "fat". I requested a flatter pillow and was told there were none. So if you don't mind bringing your own pillow I would highly recommend this hotel.

  • Stayed: May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn
Thank Cathy K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Todd L, Assistant General Manager at Hilton Garden Inn Ogden UT, responded to this reviewResponded 25 May 2014

Dear Cathy K,

Thank you for taking the time to share your recent experience at the Hilton Garden Inn. We are delighted to hear from our guests in our continual efforts of improving the Hilton Garden Inn experience.

We are truly pleased you enjoyed our accommodations, location, and above all service. I apologize our pillows were not to your liking.

We thank you again for such kind feedback and look forward to welcoming you back.

Sincerely,

Todd Light
Assistant General Manager
Hilton Garden Inn

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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