We stayed here for 4 nights this month for a family ski trip (4 adults total-no kids this time). We had a large room with full living room and full kitchen and 2 full baths. The view was spectacular. The room however was quite run down. Scrapes on most of the furniture and doors and the walls needed a serious paint job. The maid service was not accommodating...my sister often travels with her dogs and we had to make special plans to remove them from the room (as we always do-no big deal), however, we had to call to arrange cleaning TWICE and it was not done! The third time we called, they finally came, were very apologetic, but it was done half-a. They did compensate us with a free massage, so nice customer service there, but I really would have expected much more from a Waldorf. As a side note, we don't usually have people come and clean our room daily, typically every two to three days-so I don't consider us "high maintenance " world travelers. Some positives- the two fireplaces were heavenly. The restaurant served wonderful dishes-best trout I have ever had! Slower service, but nice people. Great drinks. Beautiful spa with the fanciest shower I have ever seen (the one on the end - lights, music, 16 jets-sorry California-I contributed to your drought just a little). I had a massage also, definitely not worth the $230, I am a bit of a massage snob. But my sister raves about Dani. She has had Dani a few times. I will definitely schedule with HER if we visit again. The warming stone chairs are also wonderful. The fireplaces by the hot tubs outside are also a lovely touch. Doormen were awesome and the ski room is an excellent touch for convenience and ease for your gear- love that they have their own gondola for canyons too. Still a four star from me-but there is still a lot of room for improvement.
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- Also Known As:
- Waldorf Astoria Park City Hotel Park City
- Waldorf Astoria Park City Utah