We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“The basement”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Montage Deer Valley
Ranked #3 of 60 Hotels in Park City
Certificate of Excellence
GreenLeadersPlatinum level
Reviewed 2 July 2014

Stayed for 3 nights for a work conference-beautiful room-fireplace, soaking tub, gorgeous deck and view. We were on 2nd floor but that is subterranean as reception and valet is on 5...Our room sat over the AC units-so loud-we could never open the window to deck...the hike to get the car, pool , conference , spa-wow lots of walking through dark cavernous hallways. Spa was 5 star-the gym and spa facility top notch. The firepits and sitiing areas and lawns were great. The pool and service there nice. The restuarant on premise was pricey and ehhh. Bowling alley fun-but also pricey and it the pizza restaurant/bar closed way too early. Be prepared to drive to Parl City for everything..Hiking here at Montage is beuatiful and the onsite sport center can get you everything you need for biking , hiking etc. We found reception slow, porter to deliver bags very slow and valet generally slow. It felt like off season and maybe not enough staff? Conference rate was good-so not complaining-but had we been prime time rate -and I had the various inconveniences we had-I would not ahve been happy. I am a fussy traveler that stays at higher end places for business and pleasure-so factor that in to my review.

Room Tip: ask for something closer to reception or spa or pool-whatever is important to you. 204 was FAR from...
See more room tips
  • Stayed: June 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank drmader
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MontageDeerValley, Manager at Montage Deer Valley, responded to this reviewResponded 3 July 2014

Dear Drmader:

Thank you for staying with us and for sharing your review of our resort with TripAdvisor members. We appreciate your enthusiastic comments about our room accommodations with fireplace and balcony and luxury bathrooms. Thank you also for your comments about the 'top notch' Spa Montage facility. I'm glad to read you enjoyed our fire pits, lawns and pool area in addition to bowling at Daly's Pub & Rec and the abundant recreational activities available through Compass Sports. We really are enthusiastic about exceeding the guest expectations of very discerning travelers and was sorry to hear that your room location and speed of porter service were not up to standard. I will be sharing your comments with appropriate teams so that they can improve our best hospitality practices. We hope to have an opportunity to welcome you again in the future so that we can truly exceed your expectations.

Sincerely,

David Mars
Resort Manager
Montage Deer Valley

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a ReviewReviews (896)
Traveller rating
Traveller type
Time of year
Language
  • More languages

521 - 527 of 896 reviews

Reviewed 1 July 2014

Wow, they really know how to take care of their customers! After arriving at the hotel, we were personally accompanied to our room by the receptionist and everything in the room was explained to us. This was followed by milk and cookies. The service was definitely top notch, perhaps even better than the Ritz Carlton. Everyone was attentive, but not intrusive. Rooms were large, luxurious and well-furnished. There was a balcony with a view, a fire place, large bathroom, walk in closet, built in docking station to charge all of your electronics, every detail was considered. Food was excellent! You would think a luxurious place like this would not be family-friendly, but not so: there was a bowling alley, game room, pool tables, as well as the usual spa and gym for adults. As for summer activities, there were plenty of those, including mountain biking, outdoor games, swimming, etc. The ski lift is right there to take you to the top of the mountain in summer or winter. Of course the rates are not cheap, especially in the winter, but during the summer it's more reasonable. One tip: the mountain biking is pretty difficult along the trails near the property. Not for beginners! You may wish to consider renting mountain bikes in town (which are less expensive than the resort) and riding on the many trails in Park City. Try the old train tracks and head to the numerous trails in the Round Valley.

Room Tip: The views of the valley are better, but facing the mountain is not so bad either.
See more room tips
  • Stayed: June 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Steven C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MontageDeerValley, Manager at Montage Deer Valley, responded to this reviewResponded 3 July 2014

Dear Steven C:

Thank you for your tremendous review of our resort and for taking the time to share your observations with TripAdvisor members. I'm pleased to read that you enjoyed our signature check in service, spacious accommodations and family-friendly amenities including bowling in Daly's Pub & Rec, swimming pools and Spa Montage. We appreciate your pointing out what a great value our summer season represents and that there are a plethora of recreational activities for the whole family. Ski season can be more expensive, but there are always particular weeks during the winter months were room rates can be similar to those in the summer. Our website has a good calendar function to evaluate room rates from week to week and our "Montage Memories" packages represent a good value as well, with daily breakfast and overnight valet parking included in the package price. Thank you again for your enthusiastic review!

Sincerely,

David Mars
Resort Manager
Montage Deer Valley

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 June 2014

i usually don't like enormous hotels but the montage deer valley is an exception. it's super luxurious, is located right on the mountain (literally ski-in, ski-out, and the staff helps every step of the way), and the attention to detail and customer service is out of this world. from the minute you pull up to the hotel, the staff treats you as if you're the only guest. rooms are comfortable and upscale, bathrooms are enormous, spa is divine (although i've only had massages they've been excellent, and the facility is fantastic), restaurants are great and the whole experience is simply top-notch.
one note on the beds at the montage: they're soft. the custom mattresses are combined with feather beds-and this may not be for everybody (we love them). if you want a different sleep experience, just tell housekeeping and they'll remove the feather bed.
our entire family stays at the MDV every february; after staying there every year since it opened, i can't imagine us going anywhere else.

Room Tip: they're all good
See more room tips
  • Stayed: February 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank burnhamdesign
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MontageDeerValley, Manager at Montage Deer Valley, responded to this reviewResponded 3 July 2014

Dear burnhamdesign:

Thank you for joining us at Montage Deer Valley and for taking the time share your review with TripAdvisor members. We appreciate your enthusiastic comments about our guest rooms, service levels and Spa Montage. As you noted, while a lot of hotels talk about ski-in/ski-out access, few have a mid-mountain location that affords genuine ski-in/ski-out access and we love making it as easy as possible to get a family on the mountain. We appreciate having your family back each and every year and look forward to seeing you again in 2015!

Sincerely,

David Mars
Resort Manager
Montage Deer Valley

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 June 2014

The Montage is a new property boasting spectacular room views of Deer Creek, hiking trails, ski lifts, and plenty of scenic event space and terraced outdoor lawns. The service in the lobby is exceptional and the Montage has focussed on this area for demonstrating its signature level of service. The only areas where was spotty was in Daly's, where the servers seemed inattentive to customer needs.

I stayed in one of the residential units on the 9th floor and it was spectacular as one would expect for a multi-million dollar condo. The maid service and turndown was excellent.

The hotel itself is isolated, but the hotel shuttle service down to Park City is hassle-free, complementary, efficient, and friendly.

  • Stayed: June 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank aeionic
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MontageDeerValley, Manager at Montage Deer Valley, responded to this reviewResponded 30 June 2014

Dear aeionic:

Thank you for staying with us and for taking time to share your comments with TripAdvisor members. We appreciate your enthusiastic words about our spacious accommodations and discerning service, including our fine housekeeping team and convenient transportation service. I will be sharing your review with those teams as well as with our team at Daly's Pub & Rec as they give us the opportunity to reinforce and improve best hospitality practices. We look forward to having the opportunity to welcome you back to Montage Deer Valley!

Sincerely,

David Mars
Resort Manager
Montage Deer Valley

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 June 2014

As soon as we walked in the hotel, a manager was waiting for us in the lobby with a wagon-full of stuffed dolls. She had each of my kids pick out a toy and personally walked us to our room. There was cookies and milk and a handmade poster with all my children's names written on the poster to welcome us. The Burgers and Bourboun restaurant was delicious and we took full advantage of their s'more night outside on the fireplace. The staff is excellent, so friendly and they all made us feel like a celebrity!

  • Stayed: May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank sarah t
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MontageDeerValley, Manager at Montage Deer Valley, responded to this reviewResponded 24 June 2014

Dear sarah t:

Thank you for giving us the opportunity to welcoming you and your family to Montage Deer Valley and for sharing your thoughts with TripAdvisor members. We aspire to deliver memorable experiences and personalized service and your comments let us know we are on the right track. I will be sure to share your words with our teams at Burgers & Bourbon, in guest services and with the team delivering our nightly S'mores. We look forward to welcoming you and your family back in future seasons!

Sincerely,

David Mars
Resort Manager
Montage Deer Valley

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 June 2014

Whew! The last two months have been filled with exciting trips to six different states......short excursions to explore places we have never seen... and numerous weekend getaways with family and friends . All very enjoyable,... however,....of all the time we were gone... one trip in particular was the best part.. AGAIN !! And that was the 4 day trip I took with my two sisters to The Montage in DeerValley Utah! A very very special thank you to Becky Hinton who helped me plan my special surprise. This trip was very important to me and she not only listened to what I hoped to accomplish but she took time to contact other people to make sure it happened. Thank you Becky , Marcus Jackson and Chef Armstrong !! The private dinner you helped arrange with Yama Sushi Chef Eric and Chef Raina was nothing short of amazing! Their culinary skills are incredible.....(.exceptional actually.).....and the Asian cuisine was absolutely delicious! This unique and special one-on-one experience with the Chefs made this evening even more memorable because of their charming personalities and their interesting explanations of the what they were preparing and why... The evening was so much fun!!!.....I wish we could have done it every night.! They were Great! I am always pleased , and never disappointed , with the warm, friendly atmosphere ..breath taking views...and attentive, smiling, Montage staff, ... however I want to be sure to give special recognition to a few individuals in particular ...Kristen, who seemed to be everywhere at once but always right there when you needed her, even if it was only to help me find the book I had been reading in the study .....Elizabeth (Liz) in the Spa...whose calming countenance and soft, sweet voice was exactly what you want to see and hear when you look forward to a relaxing experience in a spa..Jed who gave us a ride into Park City to watch the parade honoring the return of the local Winter Olympians.....and Big Rob!!! who graciously gave us a wonderful tour of this beautiful resort , patiently answering all of our questions and made arrangements for us to experience an event outdoors that we will always remember. Thank you again to GM Marcus Jackson and Becky Hinton ...we are already looking forward to our next visit and another dining experience with Chef Eric and Chef Raina

  • Stayed: April 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank zadocsdaughter
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MontageDeerValley, Manager at Montage Deer Valley, responded to this reviewResponded 24 June 2014

Dear zadocsdaughter:

Thank you for taking the time to share your comments about our resort with TripAdvisor members. We aspire to deliver highly personalized guest service and your words let us know we are on the right track. I will be sharing your review with the tremendous chefs at Yama Sushi along with Executive Chef Armstrong and, of course, with Becky and Marcus. Reading that we were able to meet and exceed your expectations is exactly why we are here. We very much look forward to welcoming you back in a future season!

Sincerely,

David Mars
Resort Manager
Montage Deer Valley

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 June 2014

On our arrival we were escorted within one minute directly to our room by Andrew the doorman who already knew our name. We were surprised to be given a room upgrade to a suite and had a huge 2 room space with a breathtaking view that we got for an unreasonably low cost, perhaps because we were part of a large group (175 people attending a meeting). Our room and the entire hotel was clean and inviting with huge open spaces and perpetual burning fireplaces inside and out. Valet parking was mandatory, but the price was reasonable and the service was decent. The concierge gave us a good tip on a mountain hike and restaurant for lunch. Some downsides: a glass of Alamo Argentine cabernet wine cost about $19, tip and tax included. A bottle of same can be had for $12-14 retail. Breakfast will likely cost $25/person. But overall, this is a fine hotel. No doubt prices skyrocket in ski season.

Room Tip: Get a room looking at Park City. Higher floors give a better view.
See more room tips
  • Stayed: June 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank MJH161
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MontageDeerValley, Manager at Montage Deer Valley, responded to this reviewResponded 24 June 2014

Dear MJH161:

Thank you for taking the time to share your comments on our resort with TripAdvisor members. I will be sure to share your enthusiastic words with Andrew and the valet team and I'm delighted to read that you enjoyed the expansive guest rooms, views and mountain hiking. Many people limit their visits to the 16 weeks of ski season, but we very much appreciate your comments that even when the ski lifts are closed, June is a wonderful time to visit Park City. We look forward to welcoming you back in a future season!

Sincerely,

David Mars
Resort Manager
Montage Deer Valley

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Park City hotels
1.2 mi away
Stein Eriksen Lodge Deer Valley
1.3 mi away
The Chateaux Deer Valley
The Chateaux Deer Valley
#10 of 60 in Park City
628 reviews
2.5 mi away
The St. Regis Deer Valley
The St. Regis Deer Valley
#13 of 60 in Park City
873 reviews
Show Prices
Show Prices
Show Prices
3 mi away
Hotel Park City, Autograph Collection
5.2 mi away
Hyatt Centric Park City
Hyatt Centric Park City
#6 of 60 in Park City
736 reviews
2.4 mi away
Marriott's MountainSide
Marriott's MountainSide
#11 of 60 in Park City
612 reviews
Show Prices
Show Prices
Show Prices

Been to Montage Deer Valley? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Montage Deer Valley

Address: 9100 Marsac Ave, Park City, UT 84060-5201
Phone Number:
Region: United States > Utah > Wasatch Range > Park City
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Ski-In / Ski-Out Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Family Hotel in Park City
#1 Business Hotel in Park City
#2 Ski-In / Ski-Out Hotel in Park City
#3 Spa Hotel in Park City
#3 Romantic Hotel in Park City
#3 Luxury Hotel in Park City
Price Range: £292 - £1,554 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Montage Deer Valley 5*
Number of rooms: 220
Official Description (provided by the hotel):
Montage Deer Valley, is located in the year-round community of Park City, Utah, is one of North America’s finest mountain resort destinations. Reminiscent of the great mountain lodges of the West, this refined mountain craftsman resort is less than five minutes from Park City’s celebrated Main Street where leisurely strolls reveal an eclectic array of al fresco cafes, local art galleries, gourmet restaurants, and specialty boutiques. With time being the most treasured asset in today’s world, the resort is well positioned just a 40 minute drive from Salt Lake City International Airport (SLC). Resort guests will enjoy a coveted location atop Empire Pass, unrivaled ski-in / ski-out access to North America's No. #1 ski resort, and amazing year-round activities including hiking, biking, golf and fly-fishing. After a day of mountain adventure, guests can retreat to the 35,000 square foot alpine inspired spa offering 29 treatment rooms and an indoor mosaic pool. True to the Montage commitment to culinary expertise, dining rises to an art form at Montage Deer Valley. From the refined indoor settings of Apex and its mountain side terrace to the fun jovial atmosphere of Daly's Pub & Rec, with its very own bowling alley. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, DerbySoft Ltd Shanghai HQ Supplier Direct, Hotels.com, Agoda, TripOnline SA, Prestigia, Ebookers, Evoline ltd and Cancelon so you can book your Montage Deer Valley reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Montage Deer Valley Hotel Park City
Montage Deer Valley Park City, Utah

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing