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“Lovely unit, nice place”

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Marriott's MountainSide
Ranked #11 of 60 Hotels in Park City
Certificate of Excellence
Reviewed 9 July 2014

My daughter and I stayed here the last week in May. We had a two bedroom unit which overlooked the upside of the mountain which is basically no view at all. Still, there aren't any really beautiful views at this resort so we enjoyed the privacy our nonview afforded. There was no reason to worry about closing the curtains as we were looking out on dirt -- no one was hiking in the vicinity. The unit itself was lovely with plenty of space for at least four people. There were only two of us so we each had our own bedroom and bath. A few years back, my husband and our four children stayed at Marriott's Summit Watch in town. The accommodations there were not nearly as nice as those at Mountainside. Mountainside also has a much nicer pool which had just completed a renovation the day we arrived. There are also six hot tubs, something Summit Watch does not have. Summit Watch is right on the main street of Park City, so-- if you do not plan on renting a car-- you might want to stay there as it is more convenient to restaurants and shops. We took a couple of days to visit Arches National Park, about a four hour drive. When we came to Park City the first time, we went to Bryce National Park, which was more exciting and I would recommend over Arches. We also visited Sundance and enjoyed the Sunday brunch there. We also took the ski lift to the top of the mountain and hiked around checking out the views.

  • Stayed: May 2014, travelled with family
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1  Thank KAMB35805
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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330 - 336 of 603 reviews

Reviewed 9 July 2014

This must be an awesome place to stay during ski season. We went in June and enjoyed the zipline, alpine slide, and alpine coaster. We hiked the hill behind the resort, ate one meal at their restaurant and enjoyed the countryside. The rooms are spacious with furnished kitchen, separate living room, large and luxurious bathrooms, and a comfortable bed. Room service is typical for a resort in that they straighten the room daily but do not change the bedding every night. Also an excellent location for seeing the small town around.

Room Tip: Rooms at the back have a great view of the hillside
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  • Stayed: June 2014, travelled as a couple
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Thank Phillip N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 July 2014

This hotel is right at the base of the mountain and is in the middle of the action but I would have stayed at the full service Marriott due to the difficult check in and check out policies. This property does not let you change your reservations to come in early or check out early. The front desk agents have no power and have to ask the manager about everything. We had called the Marriott rewards reservation line to change our reservation to arrive a day early. When we arrived, they said we couldn't check in because our reservation was for tomorrow. We showed her our confirmation from Marriott stating we were arriving today and still said no we couldn't check in. She went to get her manager and he kept saying your reservation is for tomorrow not today. Finally after 40 minutes they gave us our room. It was on the second floor and loud. The manager said it is a popular room with families because it is close to everything and on the same level as the pool. This is true but every family was on that floor and kids ran the hallways until 11pm. The hotel had lots of fun activities for the kids. The pool was great the first 2 days besides the fact that it appeared everyone at the pool had 6-8 kids per family. There were sooooooooo many kids and we have 2 kids but the mass amounts were hard to deal with. The third day the main pools temp was 95 degrees because the thermal heating broke so it was too hot to stay in the water longer than 5 minutes. We talked to a staff member and he said that it would be awhile before they figured out how to fix it. My son had to go to urgent care and we needed to check out a day early due to his illness. I went to the front desk to let them know we would be checking out and once again she said I have to talk to a manager and can't change your reservation. She goes back behind the secret doors and appears about 5 minutes later stating that they can check me out early but just this once.

Another complaint is no housekeeping just a tidy service. Once again, because this is a timeshare property they will only refill your towels. I was paying $200 a night and not receiving maid service, which was annoying.

The villa was very nice and it was great to have a full kitchen. I wouldn't return to this hotel based on the fact that you cannot change your stay, housekeeping, and the lack of helpfulness from the front desk. It didn't meet my Marriott expectations and we are rewards members. I called to complain and I was transferred to the Timeshare division of the company and the agent could have cared less. They had every chance to sell us on a timeshare with their amazing customer service, housekeeping, food, etc but I would say 1000% stay away from Marriott timeshares if not stay away from all timeshares in general.

  • Stayed: June 2014, travelled with family
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2  Thank Kassi H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 July 2014

On one hand this is a great hotel. The rooms are very clean, modern and comfortable as you would expect from a good Marriott facility. On the other hand, you may be miserable here - we were. We ended-up with an adjoining room which turned out to be horrible. The constant noise through the thin door was horrible. You should also know that this is a family-focused place so you will need to get used to kids running through the hallways, crying in the elevators, etc. If you are an adult couple, consider staying elsewhere but if you do stay there, under no circumstances allow them to give you an adjoining room.

  • Stayed: June 2014, travelled as a couple
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2  Thank 758Paul423
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 June 2014

I stayed with family at the Marriott's MountainSide on June 18, and again on the 23rd. Both times the rooms were gorgeous, immaculate, and comfortable (even the sofa-bed, which I used, was very comfortable...). The first time was a two-room suite, with virtually a full kitchen.
If I were pressed under duress by a terrorist organization (or the NSA) to find a fault, it would be the current construction had the parking lots all screwed up - and after driving all day, following "detour" signs while your GPS frantically tells you "you missed your turn you imbecile!" is... well... it could have been better.
However, the check-in staff were very good about offering the shuttle bus and a baggage porter to help from the lower underground lot up to the hotel.... absolutely no complaint there (I chose to walk both times.. after 10 hours in the car, you need a stretch!).

This hotel IS out of my usual price range, but given the opportunity again, I may just splurge for this place if I find myself in Park City Utah again.

  • Stayed: June 2014, travelled with family
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2  Thank PaulFeist
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 June 2014

We stayed here in late May and enjoyed our stay. It is a short walk to downtown historic Park City and is located next to the Park City Mountain Resort. You can ride the Alpine Slide, coaster, zip line or take a lift ride to the top of the mountain and mountain bike back down. The public areas were well maintained with a lot of activities for adults and children. The heated pool and hot tubs were the best part of our stay. The right temperature for a cool evening of soaking and star gazing. The staff was very friendly and provide prompt service. The villa was excellent from the kitchen to the very comfortable beds. We will be returning to this resort and will recommend it to our friends and family.

Room Tip: Pool facing rooms have a better view of the resort and mountains. The upper floors have less A/C noi...
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  • Stayed: May 2014, travelled as a couple
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Thank mleo58
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 June 2014

We went to Park City on a special deal pre season this past winter. Definitely will go back to try skiing there. Some of my friends asked why we were going to Utah. Well we thought it would be fun to visit and couldn't pass up the deal. Turns out this was probably the best state we have visited. We put over 1500 miles on our rental car visiting National Parks as well as the area. Park City is great and downtown is very cool. This was close to Sundance and I recommend going there and eating too. Eating overall was exquisite. The hotel was great - right on the mountain. Hot tub at night under the brilliant stars was memorable (even though it was in the teens and snowing most nights). Great pool and firepits. We had a two bedroom suite and it was clean, spacious and just great. There is so much to do here and that was before ski season. Some things are a drive but 80MPH highways and like zero traffic never dissuaded us from jumping in the car.

Room Tip: Upper floors seem to be better. They have views of the mountain and even secluded views - both are g...
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  • Stayed: November 2013, travelled with family
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Thank John W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Marriott's MountainSide

Address: 1305 Lowell Ave, Park City, UT 84060-5115
Region: United States > Utah > Wasatch Range > Park City
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Ski-In / Ski-Out Suites Swimming Pool Wheelchair access
Hotel Style:
#6 Ski-In / Ski-Out Hotel in Park City
#11 Romantic Hotel in Park City
#16 Family Hotel in Park City
Price Range: £158 - £567 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Marriott's MountainSide 3*
Number of rooms: 182
Reservation Options:
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Also Known As:
Marriott`s Mountainside Hotel Park City
Marriotts Park City
Marriotts Mountainside Hotel
Marriott Park City
Marriott's MountainSide Park City, Utah

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