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“Professional, Friendly, Felt Like Royalty”

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Hotel Park City, Autograph Collection
Ranked #2 of 60 Hotels in Park City
Certificate of Excellence
Reviewed 18 October 2009

The service was excellent. I certainly felt like a king and so did my spouse, we loved it! It was like being rich for a weekend. Luxurious rooms, professional eager friendly staff who are just so cordial and polite and offer service at every opportunity... they go well out of their way to make you feel like you are the only customer that matters. The room included a gorgeous view, a patio where you can enjoy the cool fall weather, and the room was well decorated with wood panels blending in all appliances for a sleek look and feel. This hotel is nestled in the mountains of Park City, Utah which is an awesome place. I live in Salt Lake City, Utah (The Valley) and this is the place to go to really enjoy the mountains even for us locals. I highly recommended going during the off season to get the cheap rates and really make it feel like you own the place.

  • Stayed: October 2009, travelled as a couple
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Thank 845stewartc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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792 - 798 of 892 reviews

Reviewed 16 October 2009

This was an extremely enjoyable stay. Jude provided, hands down, the best service in the industry! All staff was very kind and eager to help! Rooms were luxurious, staff was incredible, food was great and it was an overall exceptional stay!

THANK YOU HOTEL PARK CITY!

  • Stayed: October 2009, travelled on business
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Thank GCreek1020
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 October 2009

We held our annual meeting at the hotel this year. Our clients and employees raved over the service. We had one client say that they had been to luxery hotels before but the service made this hotel the best.

  • Stayed: October 2009, travelled on business
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Thank Highland1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 October 2009

The rooms are wonderful! The staff top notch! The spa....wow.....I had a wonderful experience here at Hotel Park City. From check in to check out the staff was very attentive to our needs. The customer service was remarkable. Mike in particular was outstanding. Can't wait to go back and stay again.

Thank you so much for a great trip!

  • Stayed: October 2009, travelled on business
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Thank tracyholtmhr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 October 2009

I booked a lovely room for my son and his new bride they have raved a out the beautiful and comfortable accomedations service and atmosphere the staff weent out of thheir way to make them feel as though they were the only and most important VIP in house, room service was great and that they wanted. To return again soon.
Thanks staff
Mike SLC Ut

  • Stayed: September 2009, travelled as a couple
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Thank Medic767
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 September 2009

Outstanding customer service! The spa services were the best I have ever experienced! The suite had a private balcony and fireplace. The shower has 3 shower heads including the rain shower head. The grounds are beautiful! The is a must stay place! I will return.

  • Stayed: September 2009, travelled with friends
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Thank MichLv
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 September 2009

Read the reviews....1/3 of all travelers call this place a "nightmare". Other comments include overpriced & disappointing...5 star hotel 1 star service...poor service...dreadful...useless staff...inconsistent...terrible service...shame the service...and the list goes on & on! We stayed here last Feb for a ski trip and were completely disappointed. It's as if the staff is deaf, dumb and blind. Seriously...if all goes well and you do not need to interact with the staff, you might get out ok. But if you have even 1 request, forget it. The GM argues with customers!! Staff is misinformed. Good luck finding someone to answer the phone or complete simple requests. Hotel may look nice. But has the service of a budget hotel. Even scarier, my last review was taken off here. Shame shame. They can't even run a ski shuttle on a schedule. There is no complimentary town shuttle for this price? Unbelievable. Concierge is rude and useless. Main phone # is always answered by voicemail. Spa is in the parking garage. Rarely a bellman/doorman or ski valet on duty. I've written letters to owner, no response. Also notified AAA and Leading Hotels of this abomination they call luxury/4 diamond. The GM should be fired!

  • Stayed: February 2009, travelled as a couple
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8  Thank jgdcil
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Park City, Autograph Collection

Address: 2001 Park Ave, Park City, UT 84060-5157
Region: United States > Utah > Wasatch Range > Park City
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Romantic Hotel in Park City
#2 Luxury Hotel in Park City
#2 Spa Hotel in Park City
#3 Family Hotel in Park City
#5 Business Hotel in Park City
Price Range: £194 - £861 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Park City, Autograph Collection 4*
Number of rooms: 100
Official Description (provided by the hotel):
All suite ski, golf and spa resort. Located at the base of Park City Mountain ski resort directly on the 18 kilometer Nordic ski course within the heart of Park City. Other amenities: Ruth's Chris Steak House for fine dining, ski rental, outdoor heated pool and hot tub, Room Service, complimentary Starbucks coffee service in the lobby daily. AAA Four Diamond rating. ... more   less 
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Also Known As:
Hotel Park City, Autograph Collection Utah

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