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“Lovely new resort”

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Sunrise Lodge by Hilton Grand Vacations
Ranked #5 of 60 Hotels in Park City
Certificate of Excellence
Austin, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Lovely new resort”
Reviewed 14 July 2014

We stayed at this HGV property with 2 adults and 2 kids. We were lucky enough to get a "master" bedroom/bath with an adjoining room for the kids. The whole suite was huge and everyone loved it. The kitchen had a full-sized refrigerator, dishwasher, microwave and oven, all in stainless steel. Plus the unit had a stackable washer/dryer. It was perfect for a week's stay. We were able to use it as "home base" as we explored Park City, SLC, and Sundance. The hotel is nice but lacks any food options - no room service, no hotel restaurant, no bar, no sundry shop. So, be prepared to go out and/or go shopping to stock up. The fitness center is nice, as is the pool. As with other HGV properties we've stayed in, the noise level seemed high. It sounded as if a herd of elephants was staying above us. Repeated calls to the front desk did not seem to make the situation better. No onsite parking so we had to valet every time we came in/out. That got to be a little frustrating and pricey for tips. The valets were nice, but I wish we could have just parked ourselves. Overall, a nice resort hotel and location. Just know what you're getting into and you'll be fine.

  • Stayed July 2014, travelled with family
    • Value
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    • Cleanliness
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Review collected in partnership with Hilton Grand Vacations

Helpful?
1 Thank Tom O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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English first
Winston Salem, NC, United States
1 review
Reviewed 13 July 2014

I think that if it had been winter, and ifwe were skiers, we would really love staying at Sunrise. It is much more suitable for winter visits, mostly because of the heat and distance from the center of Park City. The pool is nice, and the rooms are as well.

  • Stayed July 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Review collected in partnership with Hilton Grand Vacations

Helpful?
Thank Jocelyn C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 review
Reviewed 13 July 2014

Stayed from 7/5/14 to 7/8/14, the accommodations were wonderful, didn't mind the valet parking, though self parking would be great also. A short walk led us to several great eats ( Drafts, The Edge ). The Park Silly Festival was minutes away and fantastic. No Name Saloon-Thanks Pete- Best Chicken Panini ever. Who says you have to ski to love Park City, Utah

  • Stayed July 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Grand Vacations

Helpful?
Thank lonniejaym
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
houston, United States
2 reviews
Reviewed 9 July 2014

great staff with great location = terrific family summer time getaway. Many things to do in the mountains in the summer. Though it was only a weekend we hiked, paddle boat, fish, and zipline across the Canyons on a package deal. Other options for us next time we go - whitewater rafting, rock climbing, mountain biking, horseback riding, and the list go on and on. Olympic park is nearby - as a HGVC member you get two free adult tickets. Definitely a great summer time vacation!

  • Stayed July 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Grand Vacations

Helpful?
Thank The Hung P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Maui, Hawaii
Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 8 July 2014 via mobile

The rooms are amazing but the front desk is horrible. The valets and concierges are nice and very helpful. Yet the front desk has been rude, inconsiderate and have no clue what the word customer service means. We kept giving them a try even stayed there 4 times but will never go back do to the check in front desk staff. We are diamond member with Hilton and can't believe this is a Hilton hotel - they could careless about your affiliation with Hilton so why are they even part of the chain?

Stayed December 2013
Helpful?
1 Thank Outside_Belle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hiltongrandvacations, General Manager at Sunrise Lodge by Hilton Grand Vacations, responded to this review, 16 July 2014
Thank you for your feedback, we appreciate the review. I'm very sorry that our service at the front desk was substandard. I would appreciate the opportunity to discus with you in more detail if you so desire. Please feel free to contact me at the resort anytime. Again, I'm sorry your experience with us was so unpleasant and we look forward to correcting our service to better meet your needs.

J. Rafe Sykes
General Manager - Rocky Mountain Region
Hilton Grand Vacations
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Las Vegas, Nevada
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 7 July 2014

My wife and I, along with some friends, just spent Independence Day Weekend at your resort and we agreed it was one of the best HGVC resorts we've stayed at. The units were well appointed and the staff was amazing, especially Roxanne at the Concierge Desk and Patrick at the Valet Desk. Everyone made us feel welcome. We weren't able to get out and do much exploring but it was still an amazing weekend. My wife and I are already trying to figure out when we can make it back!

  • Stayed July 2014, travelled with friends
    • Value
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    • Cleanliness
    • Service
Helpful?
1 Thank Ken K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
27 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 6 July 2014 via mobile

We stayed in a one bedroom premier and a 4 bedroom plus over 10 days in late June. The accommodations were spacious, inviting, and clean. We had gathered for a reunion with my wife's siblings and their spouses and never felt claustrophobic or limited by space. The room accoutrements are definitely high end and the lodge itself is first class. We especially enjoyed the Flavia coffee/chocolate/tea (which was complementary) in the resort lobby. All hotel staff without exception, especially the valet, were very helpful and friendly. Valet parking is complimentary for HGVC owners and $15/day for others. There are many things to see and do in off season and hiking trails are very well developed. We'll be back.

Stayed June 2014
Helpful?
1 Thank DrDougB57
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Sunrise Lodge by Hilton Grand Vacations

Property: Sunrise Lodge by Hilton Grand Vacations
Address: 2307 W High Mountain Rd, Park City, UT 84098-6698 (Formerly Sunrise Lodge, a Hilton Grand Vacations Club)
Region: United States > Utah > Wasatch Range > Park City
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Best Value Hotel in Park City
#9 Family Hotel in Park City
#12 Romantic Hotel in Park City
#20 Business Hotel in Park City
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Sunrise Lodge by Hilton Grand Vacations 3*
Number of rooms: 154
Official Description (provided by the hotel):
Enjoy an unforgettable vacation at Sunrise Lodge by Hilton Grand Vacations. Nestled in the mountainside village of the Canyons Resort, the resort offers a year-round destination for skiing, hiking, exploring and relaxation. Surrounded by the Wasatch Mountain range next to the Sunrise Lift, we are just minutes from Park City Mountain Resort and Deer Valley Resort. Rooms range from studios with sofa sleepers up to four bedroom suites with all the comforts of home. ... more   less 
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Also Known As:
Sunrise Lodge By Hilton Grand Vacations Park City, Utah

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