Great customer service from all on the staff. The rooms were clean and plenty of space. The beds were comfortable and my kids even said the pull out couch was comfortable. The free breakfast is always appreciated by our family. The breakfast staff was working hard to keep up with all the people and they were doing it with a smile. I even noticed them twice going the extra mile to get something out of the back that someone had requested. There was an issue with our room reservation and the staff (including the manager who contacted us later) was kind and took care of the problem. The indoor pool was clean and stocked with plenty of towels. Rooms on the south side are next to a road so avoid if the traffic noise bothers you. It bugged my wife, but I didn't notice it. There is a walking trail right behind the hotel that is nice.
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- Also Known As:
- Residence Inn Provo Hotel Provo
- Provo Residence Inn
- Residence Inn Provo Utah