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Hampton Inn Provo
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Reviews (675)
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5
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437
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All reviewsfront deskruby riverroom was cleanstay there againcomplimentary breakfasteasy accesseach morninggreat place to stayexcellent stayroad tripfresh fruitthe breakfast areanice breakfastpool and hot tubwafflesparking lotvalerie
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490 - 495 of 675 reviews
Reviewed 13 July 2014 via mobile

Rooms clean refurbishment in 2012 is what I was told. Beds were clean and fresh, but a little too firm for me. Tv had a nice picture but takes about 2 seconds to change a channel. Which doesnt sound like a long time until you try to surf. Fridge and microwave in the room. Felt fridge was a little loud. Room temp was by a wall thermostat, which is nice. Pool and hot tub was good. Pool a little cold after hot day. Breakfast by bag, or by waffle eggs fresh fruit sausage same as classic hamptons everywhere. Attentive staff.

  • Stayed: June 2014
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1  Thank fallingstarvideo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brandon T, General Manager at Hampton Inn Provo, responded to this reviewResponded 4 June 2015

Dear valued guest-

Some time ago you stayed with us and reviewed our hotel. We would like to express appreciation to you for taking the time to fill out a review for our hotel. We are currently in the process of going through all of our past reviews and looking for additional opportunities to improve the experience for all our future guests. We look forward to you staying with us again soon.

Best Regards-

Brandon Tueller
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 July 2014

We chose Hampton Inn as it offered a breakfast service. The breakfast area was over crowded and could not accommodate the guests. We were there on a holiday weekend so the hotel was full and totally overwhelming for the 2 kitchen staff. The bins of hot food and bakery items empty leaving only the waffle maker available to the guests. When we arrived in the kitchen area there was a line of about 15 people making waffles. As we were in a hurry that was not an option for us. The eating area tables were sticky and full of food crumbs. Our breakfast consisted of children cereal and warm milk. (yuck).

  • Stayed: July 2014, travelled as a couple
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Review collected in partnership with Hampton
Thank Wendy M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brandon T, General Manager at Hampton Inn Provo, responded to this reviewResponded 4 June 2015

Dear valued guest-

Some time ago you stayed with us and reviewed our hotel. We would like to express appreciation to you for taking the time to fill out a review for our hotel. We are currently in the process of going through all of our past reviews and looking for additional opportunities to improve the experience for all our future guests. We look forward to you staying with us again soon.

Best Regards-

Brandon Tueller
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 July 2014

This hotel was great! Easy access to freeways, reasonable rates and nice exercise room/pool. If I needed stay in Provo again I would definitely stay at this Hampton Inn. The entire visit from booking to departure went fantastic with no problems whatsoever. I stayed here for business and could not have been happier. There are several hotels in the area and I have stayed at a few others but this one is by far the best I have stayed at in Provo.

  • Stayed: July 2014, travelled on business
    • Value
    • Location
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Review collected in partnership with Hampton
Thank Tom H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brandon T, General Manager at Hampton Inn Provo, responded to this reviewResponded 4 June 2015

Dear valued guest-

Some time ago you stayed with us and reviewed our hotel. We would like to express appreciation to you for taking the time to fill out a review for our hotel. We are currently in the process of going through all of our past reviews and looking for additional opportunities to improve the experience for all our future guests. We look forward to you staying with us again soon.

Best Regards-

Brandon Tueller
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 July 2014

A friendly and helpful staff, a nice room and a comfortable bed. The designer made good use of space and incorporated a few simple features that let you know they actually thought about the their customers. AC power in the lamp bases to charge phones and devices, excellent With-Fi, (connected in seconds and stayed connected). The bed was nice and firm, decent pillows, soft towels and minimal noise. The walls must be well insulated as there were several teens and small children in the hotel. We didn't hear a sound

Nice hotel, freeway close. Very good value!

  • Stayed: July 2014, travelled as a couple
    • Value
    • Cleanliness
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Thank Jay O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Eric G, Guest Relations Manager at Hampton Inn Provo, responded to this reviewResponded 18 August 2014

Thank you for staying with us. We appreciate you taking the time to highlight some of our many amenities with have here. We look forward to you staying with us again when you are back in the area.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 July 2014

This appeared to be a nice hotel when we first checked in, until I saw people walking their large dog up and down the hall... I personally don't appreciate staying hotels where dogs are allowed and had I known this, I would not have chosen this hotel.

The check in experience was alright, the clerk was neither rude or pleasant.

We stayed in a 2 queen bed room - the rooms were large with a fridge and microwave, and the beds were comfy.

My other complaint other than the dog allowance, was that just as I finished soaping up during my morning shower, the water turned ice cold, and never went warm again... I didn't bother complaining about this to the front desk since I was the last in our room to shower.

The hotel stay includes a warm/cold continental breakfast.

  • Stayed: July 2014, travelled with family
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1  Thank AprilfromRocky
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brandon T, General Manager at Hampton Inn Provo, responded to this reviewResponded 4 June 2015

Dear valued guest-

Some time ago you stayed with us and reviewed our hotel. We would like to express appreciation to you for taking the time to fill out a review for our hotel. We are currently in the process of going through all of our past reviews and looking for additional opportunities to improve the experience for all our future guests. We look forward to you staying with us again soon.

Best Regards-

Brandon Tueller
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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