I stayed here on business, and told the management I would need a later check out time, and being a diamond member of Best Western, we are allowed a 1:00 PM checkout time. I was told it would not be a problem. I arrived at 1:30 and was told I would be charged for an additional day. After trying to explain that I had been given the ok, by the same guy who was checking me out, he said no. He said he had no one to clean the room. I was not happy at all, after being lied to by the manager. When I went to get my bags and clothes from the room, I discovered the room had in fact been cleaned and ready for the new quests to arrive. After bringing this to the management, he still refused to credit me the one night. So im in dispute with my credit card company, to fight this charge. I guess this place doesn't get much business, so they have to find a way to steal money from their customers one way or another. Do not stay here!! there are a few other great hotel chains to stay at!
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Travel Republic (UK), Odigeo, Traveltool, S.L.U. and HotelQuickly so you can book your BEST WESTERN Richfield Inn reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Richfield Best Western
- BEST WESTERN Richfield Inn Utah