When I stay here I usually rent the suite, which is room 121 and 122. The door to room 122 was open when I got there. To close the door we had to slam it and hold it shut to lock the deadbolt. We left it like that because my Mother was staying in that room and could not close the door herself. So I went to the office before check out to report this situation. The girl behind the counter could not understand what I was talking about. She asked if I wanted another room, no, I was checking out. She was looking at me like I had twenty heads. She didn't know what to say to me, She offered a discount, no, that is not what I wanted. I got very frustrated with her and left the office. She followed me back to the room and tried again to offer me something, so one of the people I was traveling with had to tell her to report it to her maintenance person to have it fixed. I am not to sure why it was so hard to understand that the door to the room would not close unless it was forced. I was just trying to make them aware of an issue with the motel, I was not asking for anything for myself. This is the first issue I have had here, ever, and this is my favorite place to stay in St. George, and I am in St. George a lot. So, if you check in and you are given room 122, check the door to make sure that you can close it.
- Official Description (provided by the hotel):
- Welcome to the Best Western Travel Inn! Our hotel is newly remodeled and offers affordable luxury and quite comfort. Each of our thirty guest rooms have pillowtop mattresses, high-speed Internet access, refrigerators, microwaves, and 37 Inch Flat Screen Televisions.All guests have access to our outdoor swimming pool, and indoor Jacuzzi. Guests also receive a complimentary deluxe breakfast each morning ... more less
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- Also Known As:
- Best Western Travel Hotel St. George
- Best Western St. George
- St. George Best Western
- Best Western Travel Inn St. George, Utah