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“Awesome” 5 of 5 bubbles
Review of BEST WESTERN PLUS CottonTree Inn

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BEST WESTERN PLUS CottonTree Inn
Ranked #1 of 10 Hotels in Sandy
Certificate of Excellence
Farson, United States
1 review
“Awesome”
5 of 5 bubbles Reviewed 2 October 2013

Hotel was very nice. Rooms were clean. Beds were very comfortable. Hotel is next to a large selection of fine dining, shopping, and a movie house. Lobby is very welcoming. Breakfast was good, but they need to keep checking the bar to make sure things aren't running out. Didn't have much for it being 7:00 in the a.m.

  • Stayed October 2013, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Best Western

Helpful?
Thank June H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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569 reviews from our community

Traveller rating
    395
    128
    35
    5
    6
See reviews for
187
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (59)
Date | Rating
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English first
Meridian, Idaho
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 30 September 2013

From the moment we walked in we were treated like first class visitors. Danna was so wonderful and sweet, and it was even 9:30 at night! The breakfast was great. Quite a nice selection with waffles, eggs, cereal, toast, bacon, sausage, yogurt and different types of beverages as well. I would recommend this hotel to anyone. The location is perfect, right across the street from shopping. I would definitely stay there again!

Room Tip: We stayed in one of their suites. Very comfortable and roomy. It's located at the end of the h...
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  • Stayed September 2013, travelled with friends
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank latincarousa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CottonTree-Sandy, Front Office Manager at BEST WESTERN PLUS CottonTree Inn, responded to this review, 19 November 2013
Thank you for your sweet comments. We love our staff and our guests! Being across the street from South Town Mall also has its perks :)

Sincerely,

SuzI Summer
Front Office Manager
801-523-8484
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Seattle, United States
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 bubbles Reviewed 28 September 2013

Someone (probably maid service) went through my suitcase (which I carried onto the plane) and took my jewelry. It was not expensive but I was in town for my sister's funeral and had planned on wearing the jewelry. This was about the last thing I needed to deal with. Never again will I stay at this hotel or this chain.

  • Stayed September 2013, travelled with family
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Review collected in partnership with Best Western

Helpful?
1 Thank Diane B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CottonTree-Sandy, Manager at BEST WESTERN PLUS CottonTree Inn, responded to this review, 14 October 2013
Diane,

I'd like to express my sincere condolences on the loss of your sister.
In regards to your missing Jewelry, I have checked with both my front desk staff and
Housekeeping Manager who were unaware of the missing jewelry.
In addition I have personally checked all items in lost and found to make sure there was no oversight.
We have tried to reach you several times with the number we have on file, It
is my hope that the non reply indicates that you may have found the jewelry
Please contact me directly if I can be of further assistance.

Again, my apologies and condolences.

Kristen Fortie
AGM
Best Western PLUS CottonTree-Sandy
801-523-8484
Kristen@bwcti.com
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sandy, UT, United States
2 reviews
4 of 5 bubbles Reviewed 18 September 2013

Hotel is easy to drive to and close to restaurants and SLC Community College for my meetings. The breakfast has many choices, coffee is good. Cookies and fresh water with oranges are great at check in. Staff very friendly and helpful. Bed is comfortable and rooms are clean with plenty of space. Comfortable chair to relax in. Thank you.

  • Stayed September 2013, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Best Western

Helpful?
Thank Darla B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CottonTree-Sandy, Director of Sales at BEST WESTERN PLUS CottonTree Inn, responded to this review, 9 October 2013
Hi Darla,

Thank you so much for your wonderful feedback of our property. We always aim to provide all of our guests with a wonderful stay. We hope to you see you soon!

Best regards,

Lidia Hernandez
Assistant Sales Director
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sarasota, United States
2 reviews
5 of 5 bubbles Reviewed 17 September 2013

Stayed at this hotel for 2 weeks. The staff was excellent, the room was clean, and it is located near shopping, restaurants and movie theaters. Great place to stay. I would do it again. There was a few times where I called the front desk and they responded quickly. I needed extra towels once, and help with the television set once. I also used the fitness room, ate the breakfast, and used the guest laundry room.

  • Stayed September 2013, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Best Western

Helpful?
Thank Kelly S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CottonTree-Sandy, Front Office Manager at BEST WESTERN PLUS CottonTree Inn, responded to this review, 15 October 2013
Thank you kindly for your wonderful review! We genuinely appreciate the feedback. Knowing that our 24hr fitness center came in handy is almost as pleasing to hear as the fact that you think our staff is great (we do too)! Please let me know when you will be in town next as I'd love to arrange your reservation for you.

Sincerely,

Suzi Summer
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 15 September 2013

My family and I recently stayed here. Everything was going well when the smoke alarm started beeping. Initially help was questionable however the manager stepped in and saved the day. He went above and beyond the call of duty. I was so impressed. We will definitely stay there again.

  • Stayed September 2013, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank J B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CottonTree-Sandy, Director of Sales at BEST WESTERN PLUS CottonTree Inn, responded to this review, 14 October 2013
Hi J B,

We truly apologize for the inconvenience with the fire alarm during your stay. I will have to say, it’s not the great sound you want to hear when you are staying at a hotel. Like you said we are very grateful of having an amazing manager like Josh to save the day. Thank you for you feedback, and hope to see you soon!

Warm regards,
Lidia Hernandez
Assistant Sales Director
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Red Wing, Minnesota
Level Contributor
46 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 bubbles Reviewed 8 September 2013 via mobile

Best Western has really stepped it up this is my second Best Western I've stayed in on this trip and I've been impressed with both of them.

I have noticed however that the best rates are only available on the website.

The Cotton Tree Inn is the typical suburban hotel. It is clean, comfortable and convenient.

  • Stayed September 2013
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank JPatrickinMN
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CottonTree-Sandy, Front Office Manager at BEST WESTERN PLUS CottonTree Inn, responded to this review, 15 October 2013
Thank you for your kind review. Each Best Western is individually owned and operated which in the past has made it more difficult to streamline brand standards. However recent changes have made it possible to give consumers more choice and clarity easing their decision making process, by creating three distinct brands...Best Western, Best Western Plus and Best Western Premier.
We are a Plus property which is everything you would expect from a Best Western hotel with extra style, comfort and service. This includes bigger beds and top quality bedding, extended breakfast range with local specialties, warm cookies on arrival, 24 hour pool, jacuzzi & fitness center, additional complimentary toiletries and increased comfort and technology to make working and relaxing in the room even more enjoyable.
Again I truly appreciate your feedback and hope the above better explains the changes you have recently seen in Best Western...We are striving to be your brand of choice.

Warm Regards,

Suzi Summer
'Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about BEST WESTERN PLUS CottonTree Inn

Property: BEST WESTERN PLUS CottonTree Inn
Address: 10695 S Auto Mall Dr, Sandy, UT 84070-4147
Phone Number:
Region: United States > Utah > Wasatch Range > Sandy
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Best Value Hotel in Sandy
#1 Business Hotel in Sandy
#1 Family Hotel in Sandy
#3 Romantic Hotel in Sandy
Price Range (Based on Average Rates): ££
Hotel Class:3 star — BEST WESTERN PLUS CottonTree Inn 3*
Number of rooms: 111
Official Description (provided by the hotel):
2014 Newly remodeled rooms!Enjoy the Greatest Snow On Earth at some of the world's greatest ski resorts, only minutes from the Sandy Best Western CottonTree Inn. Located just a stone's throw away from the mighty Wasatch Mountains, you can enjoy all that nature has to offer, from hiking and fishing to skiing and golf. The cosmopolitan center of downtown Salt Lake City offers numerous activities including shopping, pro basketball, hockey, baseball, galleries, breweries and many fine restaurants. The Sandy Best Western CottonTree Inn is located minutes away from Interstate 15 and I-215, near key activities and attractions. Great ski rates! ... more   less 
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Also Known As:
Best Western Plus Cottontree Hotel Sandy
Best Western Sandy
Sandy Best Western
BEST WESTERN PLUS CottonTree Inn Sandy, Utah

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