Yes, like a prior reviewer, Bryce Country Cabins also ripped us off. We should've checked here first. We reserved several days there, meeting some friends in 2 other units. We wanted to cut short our stay so I canceled the 4th and last day a couple of days before our arrival - the first day of our stay.
They interpreted that as within 3 days and did not return the deposit. Any other place would consider that 6 days in advance and refund. To top it off they charge another 25 for that. So we should not have told them and just left, saving the 25 at least. That's right, it cost more to cancel and return the room to them than to walk away!
Their staff is nasty rude and they retroactively claimed the rate is different although we only asked for AAA rate. This was in Oct. of 2007. We notified AAA and requested they investigate and remove their approval of this motel operator for their dishonest practices.
There are lots of other places in Tropic and also in Panguitch so this one should be avoided unless it is a one night drive by and vacant.
What a crook. My friends are amazed and we will all tell people to stay away from this one. And I travel through UT a lot so I know, I've never found a place this dishonest.
- Official Description (provided by the hotel):
- Our cabins are fresh, new and decorated country-style. Each of our individual log cabins come furnished with two queen beds, private bathroom, heating and A/C, microwave oven, refrigerator, cable TV, hair dryer, in-room coffee, and free wireless internet. We provide outdoor barbecues for guest use and each cabin has its own private front porch just for you. ... more less
- Reservation Options:
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- Also Known As:
- Bryce Country Cabins Hotel Tropic
- Bryce Canyon Country Cabins Tropic, Utah