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“Very Displeased - Will NOT stay again.”

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Extended Stay America - Salt Lake City - West Valley Center
Ranked #11 of 12 Hotels in West Valley City
Reviewed 12 April 2014

There was no indication of a "$100 deposit up front" when I booked the room online. Then I did not receive it back immediately when I checked out like I was told would happen. During checkout, I was rudely blamed for not reading the "fine print" by a staff member, even though I had. If I wanted to spend $167 up front, I would have stayed at the Hilton. Webpage advertising for the room was very misleading, and the grab and go breakfast was hardly a breakfast - needs more options. I have never seen a hotel operate like this regarding check-in and check-out. It is a system that does not work, and is not customer friendly.

  • Stayed: April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Libby W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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58 - 59 of 59 reviews

Reviewed 1 June 2016 via mobile
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Stayed: May 2016, travelled with family
Thank ALEXANDRA57
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Extended Stay America - Salt Lake City - West Valley Center

Address: 2310 W City Center Ct, West Valley City, UT 84119-3462
Phone Number:
Region: United States > Utah > Wasatch Range > West Valley City
Amenities:
Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
Ranked #11 of 12 Hotels in West Valley City
Price Range: £52 - £79 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Extended Stay America - Salt Lake City - West Valley Center 2.5*
Number of rooms: 1
Official Description (provided by the hotel):
Cash is accepted as a form of payment for those guests paying by a weekly or monthly rate. A valid credit card must be kept on file for incidentals. Cash is not accepted as a method of payment for guests paying the daily rate. ... more   less 
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Also Known As:
West Valley City Extended Stay
Extended Stay West Valley City
Extended Stay America - Salt Lake City - West Valley Center West Valley City, Utah

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