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Embassy Suites by Hilton Salt Lake/West Valley City
Ranked #1 of 12 Hotels in West Valley City
Certificate of Excellence
Reviewed 23 July 2014

There was greasy fingerprints on the bar in the room. One of the curtains was broken and hanging. The person who fixed it stood on the sofa to reach the curtain with his dirty shoes. Reserved the room for my family of 4 but was given only 2 towels and 2 glasses. Had to call to get these item fixed.

  • Stayed: July 2014, travelled with family
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Review collected in partnership with Embassy Suites Hotels
Thank 393toddt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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630 - 636 of 882 reviews

Reviewed 21 July 2014

Very nice hotel. The hotel is very quiet and the rooms have thick walls and floors - so no noise, despite being close to the airport flight path. Furniture and fittings are all fresh and clean and the room I had was very spacious. Beuatiful lobby and breakfast is a 'no fuss' self serve buffet which is my favourite. Small fitness center but ws not busy whilst I was there, nice large pool and jacuzzi. Only weirdness was I had to check out at the reception which is not normal in todays hotel chains. A sparse area around the hotel but on a main road whic makes access to downtown very fast.

  • Stayed: July 2014, travelled on business
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Review collected in partnership with Embassy Suites Hotels
1  Thank Paul P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 July 2014

Make sure that your HVAC works properly and make sure your door closes and locks when you are going to be out of the room. Both the complimentary breakfast and Shula's restaurant are excellent. The staff is great and very knowledgeable and helpful.

  • Stayed: July 2014, travelled on business
    • Value
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Review collected in partnership with Embassy Suites Hotels
1  Thank Michael C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 July 2014

When traveling from Wisconsin to California, just off of I 80 is a gem of a hotel that will make you fell like you have had a real break. Brand new and very nice, excellent friendly staff and the expected breakfast and drink hour have special touches. One of the morning staff makes some super yummy muffins. The bartender at drink hour was very knowledgable about the featured beer and wines. What an oasis on the Great Salt Lake with nice views of downtown. Easy trip back to any interstate routes.

Room Tip: High floors.
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  • Stayed: July 2014, travelled as a couple
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1  Thank Trixie1972
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 July 2014

Very beautiful rooms, very beautiful views. Get a Mountain View room if possible. Bekah was very friendly and beautiful at check-in. Breakfast is the usual awesome Embassy way and the nightly reception is the best!

Room Tip: Pick the larger mountain view room
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  • Stayed: July 2014, travelled on business
    • Location
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Thank joenmob83
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 July 2014

I was very pleased to stay at this Embassy Suites Hotel. Friendly staff, clean well maintained rooms, great evening reception, great breakfast at this Hotel. The location in West Valley was convenient The Don Shula, or Shula's Restaurant was a great experience with fantastic food and great service. A very nice place to stay!

  • Stayed: July 2014, travelled on business
    • Value
    • Location
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Review collected in partnership with Embassy Suites Hotels
Thank Spartacus8549
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 July 2014

Let me first start by saying that I like Embassy Suites, and that they are one of the first places I look for when I'm travelling. Having stayed at the Downtown Salt Lake, Embassy Suites in the past, I was more than willing to give the West Valley location my business, since it was closer to the Airport, and would be more convenient for my purposes. Sadly, I was very mistaken.

We arrived on a Sunday afternoon, after a long day of travelling, and was looking forward to getting checked in, and then sitting down to a relaxing dinner at the hotel restaurant, only to find that the restaurant "is not open on Sundays." Are you kidding me? I realize what the demographic of the Salt Lake area is, but not everyone, especially those travelling through the area, is of the same mindset. When you are national/international hotel, and you have a well known restaurant (Shula's Grill) as your hotel restaurant, you should worry more about the needs of your guests, and not your ideological beliefs.

As for the additional accommodations at the hotel....

The room was nice and clean, however the furniture left quite a bit to be desired. For the costs of the room, I would have expected a better, more comfortable bed, and more comfortable couch/sofa bed. The bed in the master bedroom was rock hard, which made for a lousy night sleep for both me and my wife, and according to my son, the sofa bed was just as bad.

On the plus side, the shower was incredible. It was a very nice tiled, walk-in shower, big enough for the both of us, and a shower head that had outstanding water pressure, and a wonderful massage feature. My only complaint with the shower is that there was no anti slip surface, which did make the shower quite slippery when the soapy water hit the floor.

IF you're staying here during the week, it's a viable choice, IF you can handle the rock hard bed and furniture, however, if your visit includes a Sunday stay, I'd pass on this hotel.

  • Stayed: July 2014, travelled with family
    • Location
    • Sleep Quality
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Thank Kraegarth
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Embassy Suites by Hilton Salt Lake/West Valley City

Address: 3524 S Market St, West Valley City, UT 84119-3618
Phone Number:
Region: United States > Utah > Wasatch Range > West Valley City
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free Parking Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotel in West Valley City
#2 Family Hotel in West Valley City
Price Range: £67 - £183 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Embassy Suites by Hilton Salt Lake/West Valley City 3.5*
Number of rooms: 162
Official Description (provided by the hotel):
Only minutes from Salt Lake City Airport (SLC) and downtown Salt Lake City, Utah, the Embassy Suites by Hilton Salt Lake/West Valley City hotel is the ideal choice whether you are in the area for work or on vacation. With a central location just off Interstate 215, this all-suite West Valley, Ut hotel puts you in easy reach of some of the area's top attractions and biggest corporations. Check-in to a spacious two-room suite featuring a private bedroom and separate living area with fold-out sofa bed. Stay connected with high-speed internet access, watch a movie on one of two flat-screen TVs or make yourself a snack using the wet bar, refrigerator and microwave. Unwind after a busy day with a stress-busting work-out in the modern fitness center or take a swim in the indoor pool at this Salt Lake Airport hotel. Enjoy a drink and a snack at the complimentary nightly Manager's Reception*. Start your day off on the right foot when you sit down to a free cooked-to-order breakfast, served every morning of your stay. Eight flexible meeting rooms, and a dedicated events team, make this hotel the perfect venue for your next Salt Lake City meeting or social event. *Service of alcohol subject to state and local laws. Must be of legal drinking age. Highlights•All-suite hotel located just minutes from Salt Lake City Airport and downtown Salt Lake City•Spacious two-room suites with private bedroom and separate living room•Complimentary cooked-to-order breakfast and nightly Manager's Reception•Indoor pool and modern fitness center•Over 7,500 sq. ft. of meeting and function space across 8 rooms. ... more   less 
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Also Known As:
Embassy Suites By Hilton Salt Lake/West Valley City Utah

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