We currently have a reservation (or so I thought) for THIS Presidents' weekend Feb. 14, 2014 through Feb. 17, 2014 and NO ONE HAS ANSWERED THE PHONE to confirm my reservation I made 2 months ago??? I've literally called dozens of times and left voice-mails AND I've sent several e-mails to confirm my reservation for DAYS and have not heard ANYTHING.
I called Stratton Mountain and they heard there was a fire this past week at the hotel restaurant??? If this is true, they should have the common courtesy to inform their guests of the status of their reservation.
It looks like we will be staying elsewhere due to the inability of this "hotel" to answer their phone. Not to mention the other horrible reviews below mine.
- Official Description (provided by the hotel):
- (Currently closed for renovations.) Property Amenities: Stone's Lodge under Mt. Stratton features multilingual staff, individually designed rooms & the restaurant. For a surcharge, an airport shuttle is available to guests. This Bondville lodge also offers express check-in and a pool table. Business services and wedding services can be provided. Onsite parking is complimentary. Stone's Lodge under Mt. Stratton is a smoke-free property. * Business services * Billiards or pool table * Airport transportation (surcharge) * Pool table * Number of rooms: 20 * Number of floors: 2 * Parking (surcharge) * Banquet facilities * Express check- in * Multilingual staff * Parking (free) * Year Built 1974 * Smoke-free property * Number of buildings/towers 1 * Wedding services. ... more less
- Also Known As:
- Stone`s Lodge Under Stratton Mtn. Hotel Bondville