Pathetic service and kitchen comedy - stay far, far away! Read the rest if you are even thinking about visiting here.
Just back from our first dinner ever at the Fat Spy. Also our last dinner ever at the Fat Spy or anything affiliated with it (hotel, steakhouse, etc.)
We arrived a few minutes early for our reservation, and despite confirming for the tavern, we were told our reservation was in the steakhouse. Manager then admitted mistake and put us in the Tavern. Our waiter arrived quickly, and took our drinks and apps order. These arrived, we placed our dinner orders, and then didn't see our waiter again for more than 30 minutes. Not even when the food arrived (one burger entree short, and the wrong sides with every entree that was served!). When we requested he stop by, he apologized for the missed burger, said it would be right up, and also took order for another round of drinks. Once again, we didn't see him for more than 20 minutes. Everyone else finished, still no burger, and no drinks. We called him over and cancelled the orders and asked for the check. When he brought the check, he said "sorry, but I can have the burger wrapped to go because it is now ready" (more than an hour after ordering). We said sure, thanks. He then came back saying "the kitchen says it will take another 20 minutes, so you probably don't want it.". Insult to injury, despite 18% tip added in automatically, the credit card receipt for signature just built that 18% into total, and had a blank to be filled in for tip with suggested 15% additional!
No thanks - never again
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