We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“Will always stay at this hotel when in the area.” 5 of 5 bubbles
Review of Holiday Inn Express Hotel & Suites

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 3 more sites!
Holiday Inn Express Hotel & Suites
Ranked #4 of 10 Hotels in Brattleboro
Nashville, Tennessee
1 review
“Will always stay at this hotel when in the area.”
5 of 5 bubbles Reviewed 18 July 2011

My family and I stayed at this property for several days while we went to a relatives graduation. My wife, my two 6 year old children and myself stayed in the family suite. Check in was smooth, the room was clean and all the amenities (breakfast, internet, PPV movies) were nice. The pool wasn't quite as good as others, fairly small. The staff was the best part of the stay. All were great, in particular, Tyson who worked the front desk in the morning. He was very more than happy to move things around to allow us to check in early and gave great advice about local restaurants, directions around town, and things to do while we had down time.
As others have said, we were somewhat forced to buy the bear left in the room, and another so other child could have one. I think instead their should be a sign letting us know it could be purchased at the desk rather than just leaving it in the room.
The gift shop also didn't really have anything in it but a few candy bars and soda. Luckily we didn't need to buy anything.
All in all, we are looking forward to the next time we will be able to visit.

  • Stayed June 2011, travelled with family
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank billantwan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HershalBK, Public Relations Manager at Holiday Inn Express Hotel & Suites, responded to this review, 20 July 2011
Dear Guest,

Thanks for taking the time to write a review regarding your stay with us! We are very happy that you enjoyed your stay overall and we look forward to servicing your lodging needs in the future. Our pool is being renovated and we will be installing new pool furniture in the next 4 weeks along with the pool deck being refurbished to like new. We take great pride in our hotel and we really appreciate the positive feedback! See you soon.

Thanks,

Hershal Patel
BK Investments
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

318 reviews from our community

Traveller rating
    96
    136
    45
    28
    13
See reviews for
111
85
16
43
Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (45)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Spanish first
  • Any
English first
Weston, Connecticut
Level Contributor
44 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 bubbles Reviewed 28 June 2011

We stayed here right after staying at a Fairfield Inn in northern VT. We were all happy to be at the Holiday Inn instead! The staff was helpful, the rooms were clean and comfortable. We always appreciate the refrigerator and microwave when travelling with kids. I also loved the closet setup: the door is one large mirror that opens up into the room, creating a divider between the sleeping area and bathroom. This worked out nicely since we have a girl and a boy and they do not like to change in front of each other. No one was yelling at anyone to get out of the bathroom so they could get dressed!
The breakfast area was great. The attendant said good morning to everyone and she was constantly checking the food area to make sure everything was well stocked.
Helpful hint: If you need to get back to the interstate you will have to make a left out of the hotel driveway. It is easier if you go into the shopping center and go out at the light. Otherwise you will sit there for quite awhile waiting to turn left.

Room Tip: Stay in a room on the side away from the highway
See more room tips
  • Stayed June 2011, travelled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank swimmergirl61
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HershalBK, Public Relations Manager at Holiday Inn Express Hotel & Suites, responded to this review, 30 June 2011
Dear Guest,

Thank you for taking the time to post a review on TA. I'm happy you enjoyed your stay with us. We are consistently upgrading the hotel so please visit us agian soon!

Thanks,

Hershal Patel
BK Investments
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Harborcreek, Pennsylvania
Level Contributor
15 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
2 of 5 bubbles Reviewed 27 April 2011

This is a hard review to write because the hotel was nice and if I had to I would stay again but on the flipside I did have three problems with them.

1) Brattleboro Bears: Cute little bears they leave on the bed to support Juvenile Diabetes Foundation. My four-year-old got to the bear before I even saw it and ripped the tag of. So I was forced to buy one and of course you cannot buy one for one kid and not for the other. While it is a good cause, no one should be forced to donate. In my opinion the bears should be on display in the lobby so you have the option to buy one if you wanted. To top it all off the hotel would not write a receipt for the bears!! I found it “interesting” the hotel could charge tax on them but not produce a receipt.

2) Wi-Fi is free when you can use it. I become friends with tech support as I had to call them on more than one occasion to have them take me out of the filter. Facebook was our main cause of being sent to the filter. Tech support told me I had too many friends :o)

3) I asked the front desk if they could mail two letters for me which they said was no problem. The letters still have not arrived (it’s been seven days)

On the good side the employees are wonderful. The girl that was on the night shift was very nice and helpful when we first experienced the internet problem (it was not just me that had the problem but the room across the hall as well).

My recommendations if using this hotel: (1) If you are a parent go in the room before your child to hide the Brattleboro Bear in a drawer. (2) Do not use the internet accept to check e-mail (3) mail any letters at the post office.

  • Stayed April 2011, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Justsomechick
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HershalBK, Guest Relations Manager at Holiday Inn Express Hotel & Suites, responded to this review, 29 April 2011
Dear Guest,

Thanks for taking the time to write a review. I see that you gave us the highest possible rating (5 stars) for Value, Rooms, Location, Cleanliness, Service, and Sleep Quality but gave us 2 stars overall. I understand that you felt forced to purchase a "Brattle Bear" and that was not our intention. What we aim for is awareness; this is a disease that affects millions of children and adults all over the world. We as a group, only at the Brattleboro property wanted to find a way to contribute to a cause, and what we found is that all 25 employees had a connection to Diabetes in one way or another. As far as the receipt you mention in your post, the charge appears on your hotel folio and that is your receipt. Please reach out to the GM of the property and she will promptly refund your donation and we will make a donation on your behalf to Juvenile Diabetes. As I mentioned in my below post, the internet bandwidth is being upgraded and will be complete by the end of May. Please keep in mind we are offering commercial internet and have certain safety filters in place for the protection of our guests, I apologize that you had to call tech support. I confirmed the letters you mentioned were mailed by the hotel staff, I'm sorry the usps has not delivered them.

Thanks,

Hershal Patel
BK Investments
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bangor, Maine
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 bubbles Reviewed 16 April 2011

I went with a few friends from college and stayed at the Holiday inn there in Brattleboro. We were curious to see why they had such high prices on the rooms so the 4 of us split the cost.

The Hotel was decent as were the rooms for the most part. We did have issues with a clogged sink and the fact that our bathroom had not been cleaned when we checked in. there was a used bar of soap in the bathroom as well as a bottle of shampoo in the shower.

We also only had one coffee packet so we had to get more. Funny with such a high price, that all they could afford to give our room was one coffee pack.

We also found several dead flies in the room, one on the table next to one of the beds. We thought it odd to see flies inside this time of year.

Our stay there was a so-so kind of thing but as far as going back to that hotel again, it's probably not likely. They have improvements they need to make.

  • Stayed April 2011, travelled on business
    • 2 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank FloppyFanny
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HershalBK, Guest Relations Manager at Holiday Inn Express Hotel & Suites, responded to this review, 24 April 2011
Dear Guest,

Thank you for your review--I see that you became a member of Tripadvisor the same date that you posted this review. I want to assure you we take all guest comments seriously. We have a new head of house keeping and I assure you that the issues you have addressed in your review have been corrected. We strive for consistency and understand that our guests expect a clean room and quality service. We are constantly upgrading our product--for example we just finished upgrading our bathrooms and now we are getting ready to increase internet bandwidth which will be completed by the end of May. I hope you will give us another opportunity in the future.

Thanks,

Hershal Patel
BK Investments
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Newton, Massachusetts
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 bubbles Reviewed 22 March 2011

For the high price we paid, the Holiday Inn Express in Brattleboro turned out to be a real flop.

The hotel personnel were very nice and that was a plus! However, the first room we were assigned ended up being dirty when we walked in. Ok, things happen so we got another room. The shower drained painfully slow until I was standing up to my ankles in water. Pretty gross. Finally, my husband found a nice big wad of chewing gum stuck just underneath the night table next to the bed.There was enough gum under there to start a bubble gum factory. Even though these were not huge issues, they were enough to gross us out. We won't stay there again. Absolutely not.

  • Stayed February 2011, travelled as a couple
    • 1 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
2 Thank Sabada87
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HershalBK, Guest Relations Manager at Holiday Inn Express Hotel & Suites, responded to this review, 24 March 2011
Dear Guest,

Customer Service and a clean room is our number 1 priority. I'm dissappointed to hear about your stay with us. We will bring this issue up in our next manager's meeting. Thank you for your time and we hope you will give us another opportunity.

Thanks,

Hershal Patel
BK Investments
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Blandon, Pennsylvania
Level Contributor
132 reviews
92 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
4 of 5 bubbles Reviewed 6 March 2011

Stayed here as the "mid-point" on our drive home from Northern New Hampshire to Eastern Pennsylvania. Very nice hotel in a quaint town. Set back off the main road a bit - a little hard to find the first time you are looking for it - but worth it. Very clean hotel with a good staff. Breakfast in the morning was presented nicely with plenty of room to sit and eat. We were just looking for a good nights sleep, but did end up sneaking out to see Toy Story 3 at a nice little movie theater right down the road. Would recommend this hotel to anyone staying in the area - great find.

  • Stayed July 2010, travelled with family
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank RaceTrackHunter
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HershalBK, Guest Relations Manager at Holiday Inn Express Hotel & Suites, responded to this review, 26 March 2013
Dear Guest,

Thanks for the great review! We look forward to having you back soon!

Thanks,

Hershal Patel
BK Investments
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
2 reviews
4 of 5 bubbles Reviewed 22 February 2011

We were taking a ski trip with our kids and cousins from NY and had trouble finding a reasonably priced hotel near skiing. The Holiday Inn Express met all our needs. The rooms were relatively clean, although somewhat small (and we were in a family suite). When we checked in there were some crumbs around from previous occupants and the carpet had a couple of stains, but overall it was better than I expected for the price. Well kept bathroom and the bedding was very clean and comfortable. The staff was outstanding and very helpful (especially Bill) when it came to getting around and finding places to eat. The breakfast was adequate, nothing fancy but quick and easy and the staff really hustled to accommodate the crowds on the holiday weekend when they were sold out. I would stay here again.

  • Stayed February 2011, travelled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank hollygolightly101
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HershalBK, Guest Relations Manager at Holiday Inn Express Hotel & Suites, responded to this review, 25 February 2011
Dear Guest,

Thank you for taking the time to write a review on your positive stay with us. We pride ourselves on the cleanliness of our rooms so I apologize for the crumbs on the carpet. We look forward to hosting you again so please visit soon!

Thanks,

Hershal Patel
BK Investments
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Also consider these accommodations in or near Brattleboro
1.0 mi away
Hampton Inn Brattleboro
Hampton Inn Brattleboro
#1 of 10 in Brattleboro
4.0 of 5 bubbles 537 reviews
0.6 mi away
Comfort Inn & Suites Brattleboro
0.2 mi away
Colonial Motel & Spa
Colonial Motel & Spa
#5 of 10 in Brattleboro
3.5 of 5 bubbles 219 reviews
Show Prices
Show Prices
Show Prices
1.9 mi away
Latchis Hotel
Latchis Hotel
#3 of 10 in Brattleboro
4.0 of 5 bubbles 324 reviews
0.8 mi away
Riverside Hotel, an Ascend Hotel Collection Member
Riverside Hotel, an Ascend Hotel...
#2 of 2 in West Chesterfield
4.5 of 5 bubbles 153 reviews
2.4 mi away
Chesterfield Inn
Chesterfield Inn
#1 of 2 in West Chesterfield
5.0 of 5 bubbles 300 reviews
Show Prices
Show Prices
Show Prices

Been to Holiday Inn Express Hotel & Suites? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Holiday Inn Express Hotel & Suites

Property: Holiday Inn Express Hotel & Suites
Address: 100 Chickering Drive, Brattleboro, VT 05301
Phone Number:
Region: United States > Vermont > Brattleboro
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Swimming Pool Wheelchair access
Hotel Style:
Ranked #4 of 10 Hotels in Brattleboro
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites 2.5*
Number of rooms: 86
Official Description (provided by the hotel):
The Holiday Inn Express Hotel & Suites Brattleboro is ' All of Vermont and close to home.' We are conveniently located near five major ski areas such as Mount Snow, canoeing, kayaking and antique shops and the new Grafton Cheese Factory. At the end of the day come back and relax in one of our up to date rooms. We offer rooms with two queen beds or one king bed. Maybe a room with a private Jacuzzi is what your looking for or maybe a family suite is for you. Sit back watch a movie on our new flat screen TVs. All rooms offer refrigerators and microwaves. Remember to enjoy a unique breakfast experience at our new Express Start breakfast bar served every morning featuring a great selection of hot and cold breakfast items. We have also created the world's best tasting cinnamon roll. Visit Brattleboro, VT and Stay Smart at the Holiday Inn Express Hotel. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, IHG, Hotels.com, Expedia, Travel Republic (UK) and Odigeo so you can book your Holiday Inn Express Hotel & Suites reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn Express Hotel Brattleboro
Holiday Inn Express Hotel And Suites
Holiday Inn Express Brattleboro
Holiday Inn Brattleboro

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing