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“Great Location”

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Hampton Inn Brattleboro
Ranked #1 of 10 Hotels in Brattleboro
Mystic, Connecticut
Level Contributor
103 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
“Great Location”
5 of 5 bubbles Reviewed 29 October 2013

A very nice hotel with the same fine standards of any of the Hampton properties. Nice big free breakfast, free internet, very friendly and helpful staff and a well appointed clean room.
The location is great. Near restaurants and shopping. We were able to get to downtown easily and over to Keene, NH within 20 minutes.
We will be back again next year for sure!

  • Stayed October 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Caroline C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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551 reviews from our community

Traveller rating
    273
    177
    61
    25
    15
See reviews for
200
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (56)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Any
English first
Canton, CT, United States
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 bubbles Reviewed 25 October 2013

overall ok, hotel was full and very noisy wireless internet poor some cleanliness issues i would not recommend this hotel to family or friends this was by far my worst Hilton experience but still better than most other comparable chains.

  • Stayed October 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank Martin W. K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bulverde, Texas
Level Contributor
482 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 835 helpful votes
4 of 5 bubbles Reviewed 21 October 2013

Nice large rooms, very quiet. We spent several days here and the stay was most pleasant. The staff was friendly, but not warm and engaging. The dining area was a bit cramped and noisy. Rooms were clean and comfortable. No complaints and no outstanding moments.

Room Tip: Room 403 large and quiet
See more room tips
  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Emil F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CHINO, United States
1 review
5 of 5 bubbles Reviewed 17 October 2013

this is one of the best places to stay while traveling. very confortable and the staff is #1 in customer service. it is close to the interstate and close to resturants and other attractions. recommend this location for families with small children or just a very nice place to rest.

  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank Ralph F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manchester, Connecticut
2 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
1 of 5 bubbles Reviewed 16 October 2013

My wife and I were in Brattleboro for a friend's wedding. We decided to make a weekend out of it and to enjoy Vermont in the autumn.

I found availability through Orbitz which indicated the Hampton Inn had a King Jacuzzi Suite available. I booked this a month and half before our trip. We chose the Hampton Inn because we had good luck with them in the past and I generally trust the Hilton brand to deliver great service and quality accommodations.

When we arrived we were given a room with 2 double beds and no Jacuzzi. I asked the clerk if they could fix this and showed her my reservation and she told me that they could not honor special requests from thrid parties and that I had received the room that I booked. When I pointed out the Orbitz reservation indicated a Jacuzzi and a King bed. She told me that because I booked through Orbitz that they did not need to honor that reservation. The clerk was quite rude from the very start of our exchange.

At this point I asked her to refund me the difference in price between the room they gave me versus the one I had paid for up front through Orbitz. The clerk refused and told me that I had paid Orbitz and not Hampton and that they could not refund me any money and that next time I should not use a third party to book a room because "this happens all the time".

I asked to speak with a manager but one was not available. I asked if the clerk could call her manager. The clerk went out back and returned a few moments later indicating that the manager said there was nothing they could do.

At this point I would have been ok with them simply refunding me the difference in price but each possible solution was shot down by the clerk and I ultimately canceled my reservation and chose to drive home to Connecticut after the wedding rather than continue to endure the rude and inconsiderate service at this hotel.

I must note that I travel for business pretty often and that I book air and hotel through "third parties" such as Orbitz all the time and never have issues with the reservations. I was flat out amazed that this happened and that the hotel was unwilling to do anything to make the situation better.

I will never stay at another Hampton Inn due to this experience.

Room Tip: Very indifferent and downright rude service
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  • Stayed October 2013, travelled as a couple
    • Service
Helpful?
7 Thank THEPZS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Toronto, Canada
Level Contributor
55 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 bubbles Reviewed 16 October 2013

I stayed here for one night for business. Tried to check in at 2pm, but was turned away as the room was not ready yet. So walked next door to the Japanese/Chinese restaurant for lunch until my room was ready. Note there are TWO Japanese/Chinese restaurants of the hotel, one on each side of the hotel. One is called Panda North and the other one called Sakura. Panda North had better food but Sakura is much lower prices.

The price seemed a bit high for a Hampton Inn, but I guess that is expected during foliage season in VT.

The rooms are much bigger than other Hampton Inns I stayed at, but it feels a bit dark. I think they need to add a bit more lighting to the room. Bed was comfortable and the hotel was pretty quiet so didn't have any trouble sleeping.

Fitness room, TV didn't work and the lock doesn't work all the time, so it takes a few tries to get it.

I skipped breakfast as I had to leave at 5am, but coffee and cookies are always available by the front desk, which is nice.

Overall, I had a comfortable stay and would stay here again if I need to be in Brattleboro

  • Stayed October 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank GateGuardian
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brattleboro, United States
1 review
5 of 5 bubbles Reviewed 8 October 2013

I found the Hampton Inn in Brattleboro to be a great place to stay. I was there on business. Four of us went and we all agreed it was quite enjoyable. The facility is clean and quiet. The staff is friendly. The only bad thing I could say is the Continental Breakfast was not outstanding, but a free breakfast wasn't expected to be the best I've ever had.

  • Stayed October 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank Lindsay B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hampton Inn Brattleboro

Property: Hampton Inn Brattleboro
Address: 1378 Putney Road, Brattleboro, VT 05301
Phone Number:
Region: United States > Vermont > Brattleboro
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 10 Hotels in Brattleboro
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — Hampton Inn Brattleboro 2.5*
Number of rooms: 73
Official Description (provided by the hotel):
Stay at our Hampton Inn Brattleboro hotel in Brattleboro, Vermont, where travelers can relax by the warm fireplace and retire to a clean and fresh Hampton bed ®. Just off Interstate 91, our hotel is near many businesses and corporations. Relax with a choice of exciting leisure activities including hiking on mountain trails and snow skiing at resorts about 25 miles from our hotel. See how cheese making is done at a Grafton Village Cheese store or shop at Basketville. Visit the Brattleboro during festival season, ride a boat on the Connecticut River, or explore our quaint downtown. Expect a friendly welcome to our Brattleboro, VT hotel . Start your day right with Hampton’s free hot breakfast and lounge in the cozy lobby with soft seating. Even if you're in a rush, don't miss the most important meal of the day. On your way out, simply grab one of our free Hampton On the Run® Breakfast Bags, available Monday - Friday, for a quick, healthy meal to go. Wake to the aroma of freshly made coffee prepared in your guest room or suite coffeemaker. Each of our rooms is equipped with free WiFi, a 32-inch flat screen TV, an alarm clock radio, mini-refrigerator and a microwave oven . Organize your plans using the convenient lap desk and lie back in front of the large TV. Our hotel in Brattleboro also offers a guest room with a sofa bed and a studio suite with a soothing whirlpool bathtub. ... more   less 
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Also Known As:
Hampton Inn Brattleboro Hotel Brattleboro
Brattleboro Hampton Inn

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