Never in all my years of travel in the US or abroad have I ever checked into a property that was completely out of hand soap. I'm confident Starwood/Sheraton has as sophisticted a supply chain system as anyone, so this was pretty shocking. Initially I figured the previous guest must've taken the bar soap after the room was cleaned. Called guest services and was told nope, "we have no soap; it's on backorder; you can use the liquid shower gel in your room instead." When I inquired why they hadn't just bought soap for the hotel guests, I was informed the soap had to be "branded" Sheraton. If the general manager of a property doesn't have the leeway in his/her role to purchase soap, this tells me something about Starwood's values. Better no soap than unbranded soap??? Baffling!
On the plus side, the king room was generously sized and very comfortable, I appreciated the free wifi, and the shower was just fine (with a bar of soap supplied privately:-).
- Official Description (provided by the hotel):
- Vermont's largest hotel and conference center, we are located just a few minutes from downtown businesses, shopping, and Lake Champlain. With free shuttles to Burlington International Airport, we are ideal for business and leisure travelers alike. With five ski areas within an hour of our hotel and the University of Vermont right next door, there is always plenty to do. After a full day, enjoy our indoor pool, state-of-the-art fitness center, or catch up with colleagues and check in with friends via computer workstations located in the lobby. Offering 309 elegant rooms, including one suite, we provide state-of-the-art amenities in the largest guest rooms in Burlington. ... more less
- Reservation Options:
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- Also Known As:
- Sheraton Burlington Hotel Burlington
- Burlington Sheraton