We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Very helpful and accommodating”
Review of Hilton Burlington

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 12 more sites!
Hilton Burlington
Ranked #5 of 8 Hotels in Burlington
Naples, Italy
Level 6 Contributor
113 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
“Very helpful and accommodating”
Reviewed 3 May 2014

I stayed here while in Burlington for a family medical emergency. The staff was very helpful, kind and accommodating. Having lived in Burlington for more then ten years, I already knew the area and this is very close to the action. My lake view room looked over a beautiful snowy waterfront.

  • Stayed February 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Ozkrite
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jeff W, General Manager at Hilton Burlington, responded to this review, 5 May 2014
Thank you for this nice review of the Hilton Burlington. I hope that all is well with you and your family.

Jeff Webb
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

1,570 reviews from our community

Traveller rating
    531
    512
    305
    145
    77
See reviews for
433
527
61
375
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (406)
Date | Rating
  • Danish first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
2 reviews
Reviewed 2 May 2014

Was looking forward to staying here, I made reservation online. Wasn't informed by online reservation that hotel was under construction including use of pool, spa, etc which is very important to me as I have severe arthritis and always stay in a hotel with a pool for health purposes. Wasn't informed when we check in either so I went dressed in my swimsuit and the entire pool was torn apart; it was a construction worker who told me. The staff was very nice, the breakfast was incredible as was the dining room. I spoke to the manager who stated there was a problem with online reservations telling people about the construction but he also stated that if people knew they may not stay, makes no sense. Told me they would be crediting my points used as they were quite hefty and didn't deliver. To date I have received no credit, states it's "pending".

  • Stayed April 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Carolyn G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jeff W, General Manager at Hilton Burlington, responded to this review, 5 May 2014
Thank you for taking the time to review our hotel. I completely understand your disappointment with our pool being out of service. I am pleased to report that it is back in service and better than ever.

Jeff Webb
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Jacksonvile, United States
1 review
Reviewed 1 May 2014

The view of the room was amazing. Make sure you get a room facing the lake, it is worth the extra money. The location is perfect, you wont need a car, just have the Hotel shuttle pick you up.. You can walk to Church St. or the waterfront and they also had free bikes to ride on the bike path and the staff was great.

  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Katherine G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jeff W, General Manager at Hilton Burlington, responded to this review, 2 May 2014
Thank you for this great review! I am glad you enjoyed our hotel bikes and were able to enjoy Burlington as it should be, on foot or bike. We hope to have you back as our guest soon.
Jeff Webb
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Springfield, Vermont
Level 2 Contributor
5 reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 30 April 2014

I have stayed at the Hilton in Burlington 4 times in the last 8 weeks for business and have always been extremely pleased with them until this last trip. I returned to my room after being out with friends for dinner and had been out all day only to return in the evening to find the door to my room open. I immediately contacted the front desk to report the issue and the lady asked me if I wanted to have an engineer come look at the door. I told her no that I wanted housekeeping to ensure they closed the door to the room when they were done. For a female traveling alone I found their lack of concern and response very disturbing and unsatisfactory.

  • Stayed April 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank VTFireCaptain
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jeff W, General Manager at Hilton Burlington, responded to this review, 1 May 2014
I am very sorry to hear that your door was left unsecure. I will be sure to check our log and have the door closer adjusted as well as review with my team to double check to make sure door latch.

Jeff Webb
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Greensboro, United States
1 review
Reviewed 30 April 2014

The Burlington VT Hilton has a superb location on the waterfront in easy walking distance to the city's center and a superb staff. The rooms are spacious, clean, well maintained, and pleasant with excellent amenities at a very good price. My only serious gripe with the hotel is that the Internet service is weak and erratic. The greatest strength of the hotel, though, its staff, which are outstanding. Particularly notabloe are Eddie, the bellman, and Justin, the bartender.

  • Stayed April 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Edward S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jeff W, General Manager at Hilton Burlington, responded to this review, 1 May 2014
Thank you for taking the time to let us know that you enjoyed your stay. Eddie and Justin are great team members. I will be sure to share this feedback with our team.
Jeff Webb General Manger
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Montreal
Level 5 Contributor
54 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 84 helpful votes
Reviewed 28 April 2014

Enjoyed our stay both times we were there. The Bed was ultra comfortable and the breakfast we had far exceeded other breakfasts we have had in the past.
We stayed over the weekend as part of our Shopping trip in the Burlington/Essex area.
Our entire stay was enjoyable even though it was just a weekend.
We didn't really have much time to stay in the rooms as we were mostly out shopping
We'll definitely stay here again

  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank chrisbana
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jeff W, General Manager at Hilton Burlington, responded to this review, 30 April 2014
Thank you for the great review of the Hilton Burlington. We have one of a kind shops here and I am happy that you enjoyed them.
Jeff Webb General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
1 review
Reviewed 28 April 2014

After having a very open dialogue with the hotels general manager about the pool not being complete, he and his staff made sure to take extra good care of me during my stay there. We had a fantastic stay with a beautiful lake view room. For $10 extra, we were given parking, which is Burlington is a small price to pay to be able to walk around Church Street, even in the rain. The accommodations were great. We really enjoyed our stay at the Hilton.

Room Tip: A lake view room is worth the upgrade
See more room tips
  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Samantha H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jeff W, General Manager at Hilton Burlington, responded to this review, 30 April 2014
Thank you this review of the Hilton Burlington. I appreciate your follow up regarding our pool renovation. With this nearly complete we will have a new pool for you to enjoy on your next visit. I hope to have you back as my guest soon.
Jeff Webb General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Also consider these accommodations in or near Burlington
1.6 mi away
Sheraton Burlington Hotel
Sheraton Burlington Hotel
#4 of 8 in Burlington
653 reviews
0.3 mi away
Hilton Garden Inn Burlington Downtown
0.1 mi away
Courtyard Burlington Harbor
Show Prices
Show Prices
Show Prices
0.1 mi away
Hotel Vermont
Hotel Vermont
#1 of 8 in Burlington
753 reviews
2.3 mi away
Green Mountain Suites Hotel
Green Mountain Suites Hotel
#2 of 12 in South Burlington
671 reviews
2.0 mi away
Best Western Plus Windjammer Inn & Conference Center
Best Western Plus Windjammer Inn...
#3 of 12 in South Burlington
1,357 reviews
Show Prices
Show Prices
Show Prices

Been to Hilton Burlington? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hilton Burlington

Property: Hilton Burlington
Address: 60 Battery St, Burlington, VT 05401-5299
Phone Number:
Region: United States > Vermont > Burlington
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #5 of 8 Hotels in Burlington
Price Range (Based on Average Rates): ££
Hotel Class:3.5 star — Hilton Burlington 3.5*
Number of rooms: 257
Official Description (provided by the hotel):
Situated between scenic Lake Champlain and the awarding winning Church Street Marketplace, Hilton Burlington is your perfect destination. Voted the “healthiest city in the US” 3 years in a row by Men’s Health Magazine, Burlington offers a wide variety of dining, arts/entertainment and outdoor activities. Take advantage of the city’s 14 mile lakeside bike path or rent a boat and take to the lake. Stroll along Church Street Marketplace and stop at one of the many locally owned restaurants and pubs for a bite to eat and some people watching. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Hilton Hotels Direct, Hotels.com, TripOnline SA, Ebookers, HotelQuickly, Evoline ltd, Cancelon and getaroom.com so you can book your Hilton Burlington reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Burlington Hotel Burlington
Hilton Hotel Burlington
Burlington Hilton Hotel

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing