We have been to this hotel in the past and made a reservation to stay again, on July 12. On our way to Burlington we picked up a vacation booklet and found a coupon for a $79 overnight stay at this same hotel. The small print said it was for "walk-ins" only. We brought this coupon to the attention of the on duty manager when we checked in, asking if she would honor that same discount for us, a repeat customer ! She was not understanding or empathetic and told me to read the small print. She got pissy and .. no deal! We had to pay $155.
So, a walk-in gets a 40% savings that a repeat customer does not get ! Imagine ? That isn`t right.
And, when we checked out, we questioned the $1.50 "Safe Fee". We didn`t use the safe, but they wanted to change us for it. They told us they charge everyone, regardless, unless the customer notices and asks it to be removed.
We will never return.
- Official Description (provided by the hotel):
- We offer complimentary FULL HOT breakfast each morning, with make-your-own waffles, high speed wireless internet, seasonal outdoor heated pool, fitness room, 24 hour business center, 24 hour coffee/tea service in our lobby and fresh baked cookies served each evening. We are conveniently located just off of I-89 exit 16, with several dining options adjacent or close by. We are also only 3 miles from the Burlington Waterfront & Lake Champlain. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Hotels.com, Booking.com, Expedia, Choice Hotels and HotelQuickly so you can book your Quality Inn Colchester / Burlington reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Quality Hotel Colchester
- Quality Inn Colchester
- Colchester Quality Inn